Excellent service from John and the rest of the staff.
by hyundai from DealerRater.com
December 4, 2018
My car was serviced in the amount of time promised. John was clear and thorough in his descriptions of the service. Sometimes in the past I have felt mechanics/car dealers were too pushy or condescending and I felt the opposite here. John explained everything and I felt he was trustworthy. I like the waiting room and got a lot of work done while waiting for my car. I even enjoyed a cup of good coffee. The vibe was pleasant and I could tell the people who work at this location are happy. Good job!
Dealt with Brian Sobel through Car Pros referral. This went very well. We worked out a price for what I needed and it was an honest firm deal. No games. Was in and out in an hour. Appreciate the honesty and integrety. And the appreciation on me as a customer
I bought this car for my 16 year old twins at Sunrise Ford North Hollywood and they LOVE it and so do I! I had a small issue 3 months later, brought it in, and it was fixed immediately at no charge. Thank you to Daemeth Rooney and his sales staff. It was a great experience!
I walked in on the recommendation of a friend and truthfully did not expect to leave with anything but a status report. But a hamster dance, some ice cream, and a quick test drive later, Martin was able to answer my questions and work with me to drive away in a brand new Kia Soul! I'm still processing this; the fact that I have a brand new car and how Chris the financial advisor was able to work with me to finance the lease. The entire crew was top notch and I'm forever grateful to them. Thank you from the bottom of my heart!
I was looking to lease a Kia Niro, and was helped greatly by Frankie. He was very knowledgeable and kind during the test drive. He helped me get a great deal, and I was satisfied with the entire process. Very helpful and friendly staff overall!
Thanks Manuel for helping me get my 2017 Kia optima. great customer service an mauelvlistens to what you want an he will get it for you. I bought 4 Kia optima from downtown kia. Thanks for the great service.
I was helped by Alvin the sales and leasing consultant, he had the answers to all my questions. I leased a 2017 Optima Ex with an amazing price for an amazing car. He told me i was gonna love the car and i surely loved it.
Jesse Trujillo really knows the cars inside and out. When we went on a test drive he went over the car features. When I purchased the vehicle he went into great detail of every feature on the car. Jesse is polite, personable and does not over power you like some dealerships.
Jesse stepped in to finish my purchase when my original sales rep wasn't available, showing great teamwork. He was super friendly, informative, and efficient. He took extra time to explain all the features of my new car. The staff here works together to ensure customers get full attention.
Mark Brody was helpful and easy to work with. If you are in the market for buying a vehicle, new or used, we highly recommend Mark. We had a short amount of time to purchase the car and he made sure that we were his top priority.
Alabama alabama Alabama!! The only real and honest salesman. Not just in it for his cut he worked hard and fast. Got me in a brand new vehicle no hidden anything. Dont see anyone else! I promise you the best service. They dont offer you refreshments though which was pretty rude. Considering youre there for 3-4 hours.
I totally satisfied with my overall experience when I picking the right car for me. Mark was very helpful with all my questions I had in regards to the car.
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