My experience at Koons was nothing less than extraordinary. Micaiahs service was awesome. He kept his communication with me at all times, he went over & beyond to make sure i was satisfied. I would recommend anybody who???s looking for results to come to Koons. I honestly have nothing negative to say at all & i appreciate everybody who was involved in helping me get my new car.
I visited and subsequently purchased a new Ford Escape at Norris on Nov 8 2018. My salesman, Jason Catanzariti, was awesome in his knowlege of the Escape and the Edge. He explained to me all the bells and whistles that the Escape and Edge had. It took me a while to decide between the 2 modles and Jason was very patient with me. I recommend Jason highly. Also, the FI Manager, Will Watson, handled the financing of my new vehicle and the extended warranty very quickly and professionally.
When we began looking for a new car, I dreaded the buying process based on past experiences. However, my recent purchase of a new CX-5 from Heritage Timonium couldn't have gone any smoother. Craig was super knowledgeable and patient, and I never once felt pressured during our negotiations. I never knew buying a car could be a pleasant experience!
I recently purchased a 2014 CLS550 Mercedes from the 10100 Liberty Road Randallstown location this week. I had surgery back in June and was out on leave for a while. I did want to purchase another vehicle but wanted to wait until next spring. Nevertheless, I was just randomly searching on my iPad and came across Xclusive Motorcars. I’m glad I did because I didn’t even know this place existed. Before I began my search on the website I started reading the reviews. That is what blew me away! There were so many positive comments and feedback I just couldn’t walk away without contacting them to see what they may have that I am searching for. I completed the contact sheet online and Scott called me the next day. I scheduled an appointment after work and went to see what they had. Someone did call me the day of my appointment to verify that I was still coming. Didn’t know it was Mike the sales manager. When I arrived unfortunately Scott was out ill but Mike the sales manager immediately took care of me and placed me in the good hands of sales associate Uma. Uma, and Mike gave me one of the best car buying experience I’ve had in a long time. Not to mention Roosevelt one of the finance manager was excellent as well. They got me a great deal at a great price and had me on my way within hours. I highly recommended to anyone looking for a used vehicle at a great deal, price and excellent customer buying experience shop at Xclusive Motorcars.
Mr. Steinfein provided excellent knowledge and was extremely courteous. He kept me and my husband informed about the progress of our car throughout our entire wait. We have previously owned both a Mercedes and a BMW but decided to purchase a KIA based on some of our friends who bragged on KIA's high quality customer service. We now have bragging rights, they have the most honest and caring customer service and very knowledgeable staff.
From the moment I reached out to Mr. Lowery he took excellent care of me. Upon shopping for my new purchase i contacted 4 dealers. Mr. Lowery was the first person to follow through and get the deal completed in record time with no bs. Being in the professional field my self it was breath taking to work with someone on the same caliber; one who values customer service and exceed expectations! Meeting him in person continued to impress me. His communication style was efficient and effective! I will definitely bring Mr. Lowery future business for myself and whomever I know that is car shopping! Mr. Harris was exceptionally professional, efficient and funny as well! I love this dealership and look forward to doing more business with them!
This car shopping experience was fantastic and hassle free. Teah was so kind, thorough and put me totally at ease thru the entire process. I???m getting ready to introduce my son to both Teah and Frank. He is considering a BMW. That will be the 4th one from Northwest BMW in the past 2 year. Great customer service. They have surpassed my expectations.
I bought an M3 from Bennie and Josh last year, they were straight forward guys and I bought the car sight unseen, they helped me set up the shippers were always prompt with phone and email responses and were very professional. Good experience. Thanks guys.
Robin always goes above and beyond. She makes you feel so welcome. She kept me informed on what was going on with my vehicle and made very good recommendations. I always ask to work with her. Thank you Robin
I had a great experience with A&A International. They made the car buying process really easy and smooth while answering any questions I had. I am very satisfied with the car I purchased and there were many other very nice vehicles on the lot. Gene was incredibly helpful and stayed after hours to help me complete my transaction. I highly recommend buying a car here.
John and everyone at heritage were amazing. They went above and beyond to make our experience perfect and comfortable. They treat you and your family like their family. We will definitely be going back for any future car buying needs. I would recommend them to everyone!
I had a scheduled appointment for service this morning and was greatest by the service staff with a smile, and handshake and most importantly, sense of confidence that my vehicle will be well cared for. I can't believe I was in and out in about an hour and had coffee in the waiting room as a bonus. Victor Clash always takes great care of me and my vehicle being pleasant , friendly, and most importantly, trustworthy. I ran into Brent Ivie, service manager walking into the waiting room who asked if I needed anything, wow! Thanks for such a great service experience.
John was amazing, the best experience I???ve had with a car salesman. Was not pushy and listened to my needs/wants to try and help me determine the best fit. Unfortunately I went and drive a VW Tiguan and fell in love with the new redesign and went forward with them. Nothing more John could have done but will certainly recommend John to anyone looking for a Jeep.
I came in on a Monday morning enjoyed great customer service from Yevgen, he allowed me to be in control of my experience. They were very patient and offered me coffee and didn???t force anything. This team was very upfront and did extra by keeping me informed on the process and procedures. I would recommend Yassine or Yevgen when purchasing a vehicle from this particular location.
I had the best experience at Hampstead Pre-owned….I really wish I would have found them earlier on in my search for a car; not only do they have such a wide variety of cars…but the best thing is that from the minute you walk into the shop, they treat you like family. I worked with Brian who was so friendly and so easy going. I test drove everything I was interested in…and then test drove again :) He answered all of my questions and just was so incredibly down to earth.
They made the process of signing the sale paperwork so seamless and easy. They made sure I understood everything and even made a follow up call to make sure all was going well.
I will definitely be recommending them to friends and family and when I am in the market for another vehicle I will be going back to do business with them again. I cannot reiterate enough how fortunate I feel having found this place.
My sales associate was Jordan Bates. Upon meeting Jordan, he greeted us and apologized about being a little late. He had a customer he was assisting before us and their appointment went a little longer than expected. Jordan made us very comfortable immediately; he asked if we needed anything such as beverages or anything else to ease this process. He was very knowledgeable about the vehicle I inquired about and soon asked me if I wanted to test drive the vehicle. While driving, he told me more about the features of the vehicle, and had great general conversations. Normal car salesmen try to force me to buy a vehicle I inquire about; but Jordan did not do that at all. I did not feel pressured to buy the car. He was also able to get me the rate I wanted regarding this car. I would definitely refer him to family and friends who are looking for a new vehicle.
If you want a great car at a great orice get a Hyundai. You definitely get more for your money in comfort and luxury. I guarantee it will be the fastest car buying experience you will ever have!
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