I owned 4 Lexus cars/SUVs over 20+ years; bought from Lexus of Dublin. Service is good; but part pricing is expensive & gouges customers. Examples: replace engine air filter for $68.40++ (part is about $20); replace left/right front upper control arm part is $500 and total service is $800/EACH (BeckArnly part on RockAuto is $90); Timing Belt service is quoted $1,519 and part kit on RockAuto is $275 including water pump; wiper blades are $12/each, but installed vary from $25 or more; headlight level sensor/arm replace quoted at $1200, bot part on RockAuto for $170 and replaced myself (and I am not a car repair person). Purchase of most any part is extremely expensive; gouges the customer who paid a lot for the Lexus already; and prices are prone to cause "heart attacks".
I recently purchased a used Lexus online. Based on the information provided by the dealership as well as my conversation with Daniel Wilson, my salesman, the entire experience was smooth. I felt that all my questions were answered quickly and professionally. I received my car after it was shipped from Ohio to Virginia without any problems!
I would highly recommend using this reputable company to purchase a Lexus.
I recently went in to look at used cars at Nissan North. I am just starting to look and wanted to test drive a car on my lunch break. I contacted them through cars.com and received a text within an hour. They had the car pulled up ready to test drive since I was limited to my lunch break that day. Seth helped me out. He was knowledgeable about the car despite it not being a Nissan and was not overly pushy. I took a test drive and we discussed financing options. I have not purchased a car yet, but I plan to keep looking at their used car inventory until they have exactly what I am looking for. Thank you!
Had a great experience at AUTO PALACE! I bought out of state and the whole process went smooth. Art the sales guy did everything he could until my loan was approved. Best of all he helped me setup payments according to my needs. Would defiantly recommend this dealer! My dream came true and my SUV was exactly as described. Thank you!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Yea they work with you on your payments as long as you keep in touch with the dealership. Also help you leave there with a car. Really love the energy in there. Lol just say they stay true with you on helping you.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
I went in back in August and was very skeptical and thought I could get better deal somewhere else...I soon found out that NOBODY else would give me a chance except for buy here pay here. Which for same payment I now have New dependable car with warranty .These cars are nice there not 10+ years old with 200 thousand miles and its real bank so it will help credit score...I cant even get credit card and Zach got me a car loan. Process is very easy and fast almost seems to good to be true. But 100% legit...Zack and finance was great and would recommend to anyone
Both gentlemen was great to work with. They both had excellent work ethic.Thanks for taking a chance on me and for your hard work and effort to get me in the car I can afford and deserve you guys are awesome.
I'm from Cleveland, OH and drove all the way to Columbus to purchase my RX, even though there are three Lexus dealerships closer to me. They have an amazing inventory and the best prices in the State. Ralph was an excellent salesman, he was honest and a pleasure to work with! I highly recommend Germain Lexus of Easton for your next Lexus purchase!
Oh my goodness, what a fast, fun and smooth experience! Ralph Burgess was just wonderful to work with. My husband and I certainly agreed that, we would buy from again and recommend Germain of Easton to friends and family....Thank you Ralph and Staff at Germain!
Best car buying experience we have ever had by far!! Preston Hutchins was very thorough in his explanations of the vehicle we were looking at but did so in a way that didn’t feel pressured or uncomfortable. The entire experience was smooth through signing the documents for the final purchase with the remainder of the Germain Lexus team. The vehicle we purchased was easily the best value for the money around the area that we had found after searching both the Columbus and Cleveland areas for over a week.
Found the vehicle we were looking for online. Stopped in before work for a test drive, Mike Banton helped us. No pressure, super friendly and helpful. Put a deposit down on the car and came back a couple days later to process the paperwork. Everything went great, no problems. Mike made this the best car buying experience of all time. If you are looking for a car, stop in and see Mike!!! he will treat you right.
I am 54 yrs old and have bought many cars in my life. This is the one and only time I’ve ever bought a car where I wasn’t physically sick by my experience. Denny was pleasant and not pushy! He did everything he could to make my experience at his dealership as enjoyable as possible. From the moment my wife and I walked through the door we felt comfortable to test drive the car we ultimately bought with no aggressive pressure from him to purchase it.
Highly recommend Lance. Great experience. Very professional, laid back, and not pushy. Answered any and all questions. Also, used sales manager was also helpful and worked with us on a price. I'm very happy with my purchase as the car came very clean and detailed as promised. Bonus, Lance filled the tank up with a full tank of gas! Thank you Lance and Honda for making my experience great.
The guys there were so great! Kyle was our salesman. He was polite and friendly they entire time. So easy to talk to. My child loved him. Then signing the papers we had a gentleman print out papers for my kid to sign so he felt included. Seriously such great service. We left very happy.
The process of finishing the paper work and purchasing the vehicle was nice and quick.
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