Used 2024 Lexus RX 350 for sale near Carol Stream, IL

Jared the service advisor was very polite and helpful . He provided proper assistance with the service of my vehicle.

Just picked up 2024 RX350 Premium+. Overall a nice car. I’m not a big fan of the 4 cyl. Powertrain however. Rather noisy and fuel economy is about the same as the 6 cyl. In my old 2019 RX with premium fuel required. Not a great trade off. New technology is pretty good and touch screen is much. Etter than the old RX touch pad. I think this is a better value than BMW X5 or Genesis GV80 with much better resale value.

Very pleasant environment, friendly staff, has kids area mini Theater, I think best Lexus dealership in chicago

I’ve had my 2024 RX 350 Premium AWD 5-door SUV (4x4) for a month now, and I couldn’t be more satisfied. The sleek black finish and luxurious interior give it a premium feel that matches its smooth ride. The AWD handles all road conditions like a dream, and the cabin is quiet, comfortable, and spacious. Lexus has really nailed the balance between performance and luxury with this model. Every feature feels well thought out, making drives enjoyable and hassle-free. Highly recommend this SUV to anyone looking for comfort, style, and capability!

Went in this morning for a maintenance check up on my truck outstanding service as usual no complaints

The Lexus car is the best! We’ve searching serveral brand from market and Lexus has best performance. And our agent Abe is professional and nice.

Very Profesional and helpful seller Paul Sidorski !! Working with Paul was such a great experience. Highly recommend dealerships Mercedes Benz of St Charles to anyone looking to buy a car

I went to McGrath Lexus service center to get an oil change and my experience was extremely pleasant. I came in with my 2 year old son and Mark went above and beyond to make sure we were accommodated quickly and comfortable the entire time of service. Everyone was extremely kind and helpful which made this experience much better than I anticipated (due to me being there with a toddler). I am truly grateful for all of the staff especially Mark. I will be getting all of my services done at this location.

As always great experience. Very fair trade in. My salesman michael was very professional And thorough going over the car. Trevor in finance had me in and out quickly. Only place I would go to buy a Porsche.

Working with the McGrath Lexus dealership was a pleasant experience. Our salesman did a great job describing what model Lexus would be best for our driving habits and family size. The car was delivered within 2 weeks and the finance office person was incredible. We drove our new beautiful Lexus 350h home very pleased all around!

They gave me a great price on my car. Nice honest people, very satisfactory experience overall. I like their ancient wood sculptures around the facility.

Efren my service advisor was very helpful and efficient he took care of everything for me

Very accommodating, easiest and quickest transaction I've had with any dealership by far. Price was exceptional.

Keith was incredible . He explained everything perfectly on my new car . Bob in tech was knowledgeable and made me feel at ease. As always a great experience. Highly recommend fields lexus and especially Keith

Lalo was very friendly and very helpful. Made the whole experience a breeze and explained everything very well. Would shop with him again. 5 stars satisfaction.

I recently had the 20,000 mile service performed on my RX350. Everything seemed fine except for the slight odor of oil I noticed when driving. A week after the oil change my husband and I left on a trip. 600 miles from home the ?Engine oil is low? warning light came on. We were able to get off the interstate and to a gas station in less than 10 miles. When we checked the oil level it was barely registering on the dip stick. We discovered that the oil cap had not been replaced after servicing was completed. The entire engine compartment had been soaked by the oil spraying out of the filler tube. I called Arlington Lexus the next day and discussed this situation with Tom Prondzinski. He was a perfect gentleman. First he apologized for this mistake happening. He had me contact the Lexus dealer at our destination. He worked with that dealership to have my vehicle throughly checked and cleaned up. Mistakes happen. I could not have ask for better service to get this mistake made right. After my car was serviced Tom took time to call me and make sure everything was straightened out. I think it is the sign of a good dealership when they take responsibility for a mistake and work to get it straightened out.

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

Excellent service. Honest salesman.no sales pinch. Good explanation. Very much patience.everything on time. Gave me time to think. Showed and test drive enough cars.

See Farah at Countryside Mitsubishi with the car you want in mind and she will not stop until she finds it!!

Brought my RX450H in for oil change and tire rotation. Tech discovered an issue that needed to be fixed. The issue was covered under my extended warranty, but they had to order the parts. Parts came in next day, and the following day the car was repaired. Quick service, nice video showing original issue and replaced part. Very thorough and not pushy.

Owner of the company reached out to me and take care off all issues even it was after work hours. Good customer service.

Brian Weisbond did an outstanding job as a service writer. He kept me informed and was very efficient. I was very happy with the service he provided.

McGrath Lexus Chicago focuses on customer experience being a positive one including price! Even though they are 2000 miles away, they will now be my go to Lexus dealership for now on! Thank you Wayne and Noah for helping me get the Flare Yellow IS500 I wanted!!!