Awesome.from the first Phonecard to Tim (of which they were five) To the keys of actually buying the car. Tim made it very easy, he explained all the features and a car that I never saw that many features and I???ve called him a couple of times since to remind me I watch some of the features are. The finance man Nick and I am sorry I don???t know his last name just made buying the car so simple explained everything in detail to me I probably bought 10 cars in my life this was the easiest one thanks Napleton thanks Tim and thanks Nick If I could put a six star on my review I would have
I recently brought my employer’s vehicle in for service. Johnny was my service rep. From start to finish, he was very polite and knowledgeable. He was conscious of getting my boss’ car done in a timely manner as I had to deliver it back to him. We will continue to ask for Mr. Johnny in the future. (Review name Says Bob but it was Johnny H)
I walked in the dealership and walked out two hours later with a new car. Tim and Kirk made this the easiest buying experience I've ever had. No games, no run around. Tell them what you want and they will do their very best to make it happen. I will be back in the future to buy another vehicle. By far the easiest, stress-free car buying experience ever. Great car! Thank you Tim and Kirk!!
Had a less than acceptable experience at another dealership before sending an internet query to Napleton. While the internet rep was not so knowledgeable, the sales manager and sales team reached out, assisted and came through with the MKX we wanted. Great overall experience; nothing like the painful time spent purchasing a new car in the past. Very happy with our choice!
I was pleasantly surprised by our entire experience. It started with a timely response via email when I inquired about a used vehicle. Ferdi Turkman greeting us at the door and took us for a test drive. The performance of the Lincoln MKZ spoke for itself and we decided on the spot to purchase the 2017 Certified vehicle. Ferdi walked us through the financing application, our trade in value etc.. After reviewing the initial cost and the trade in value of our vehicle, my husband and I felt that they were very fair in their pricing. We then went to Nick who was also knowledgeable and professional and a pleasure to do business with. He wasn???t pushy but honest and upfront about the additional warranties and cost. We were very pleased with the extended warranties and pricing. In summary, this is a dealership that I would highly recommend for their excellent customer service, extensive knowledge of the Lincoln models and fair pricing. Very Satisfied!
I had an overall very positive and excellent buying and trade-in experience with Sam, Bill, and Michelle. Treated with the highest level of respect, professionalism and customer-first attitude. Won't hesitate to give their dealership more of my future business! Appreciated how thorough, patient, and helpful they were through the car buying experience. Absolutely thrilled with my new Lincoln Navigator Reserve L. Thank you!
I had an excellent trade-in experience with Sam, Michelle and Bill. I hadn't met them before my purchase. At first, I was a skeptic and hesitant of any dealer. I was treated well and fairly. They are diligent and professional.
Wonderful experience with Tony at Libertyville Lincoln. We first made contact with Tony about the MKX around noon on the day the MKX Lincoln Offers were expiring but we couldn't get to the showroom until 6pm! Tony worked with us as we test drove, decided on what we absolutely had to have, selected a car, worked out the price and signed all the paperwork.. Tony stayed late and literally lock the doors when we left at 10pm (1 hour past closing). We picked up the car the next night and Tony stayed late again after closing.
by WICKSTROM CHRYSLER JEEP DODGE from BARRINGTON, IL
November 23, 2018
This is our second vehicle purchase from Wickstrom and Eric Jensen. After we made our first purchase I knew I didn't want to go anywhere else and work with any other salesman. Once again we can't say how great Eric made the entire process. Thank you so much for always making the process a no-hassle easy experience.
If anyone is looking for great pricing on beautiful cars then you have to check out the Wickstrom Chrysler, Jeep,Dodge in Barrington and talk to Jared because he is awesome! I have worked with him previously and I won’t go to anyone else. I always hated going into dealerships but with Jared I never felt pressured to buy and he always made sure that I walk away getting what I really wanted for a great price. He really listens and treats you like family. Jared made the whole process from start to finish as painless as possible. All I did was text him and he did everything for me. He found me the perfect car that was new, and for a price that was way less then what I was paying. He knows me well enough to know what I like and he literally did everything for me. I am totally thrilled with the car I bought again today. Every time I have worked with Jared I have walked away totally happy and got everything I wanted for an extremely low price and the best rate. I highly recommend this dealership to anyone looking for great prices and quality people to work with. Jared saved me so much on my car that I was able to include all the extra fun stuff I wanted to include but was afraid I couldn’t afford. I walked away with everything I wanted.
Worked with Nick Gerling. Very Professional and friendly. Came to see a car and he pulled it up right away,very knowledgeable about the car and previous owner.( good to know when buying ). Dealership very sharp looking was my first time there. Sales manager Todd was great to work with as well, helped us on our way as they were busy when we came back to pick up. Thanks a bunch guys.
Worked with Manny Avila who was very knowledgeable on their products.
He was not pushy ,as I have in the past experienced when buying a Auto.
Would definitely recommend buying a car at Wickstrom and working with Manny.
I inquired about a vehicle and received a immediate response from salesman Eric Jensen. He had the vehicle cleaned and ready when I arrived for my test drive. I ended up purchasing the vehicle. Eric had all the paper work and vehicle ready at the closing, which made for a quick and seamless process.
I found my car on cars.com. Contacting the dealer through the site worked great. I connected with Micaela right away. The test drive and overall purchase experience couldn't be better! The Wickstrom team was very helpful and the entire process was fast.
Earlier in the month, I bought my first car and it was easy as can be! Nick Gerling was very attentive and friendly during the whole entire process! After browsing online on Wickstrom's website, I found 3 cars that were the best fit. When I arrived, I showed Nick what caught my eye. Nick quickly showed me the 3 cars I picked out and I test drove all of them. While test driving each car, Nick discussed what each car had to offer. After test driving, I found the perfect car for me! A couple days later, I arrived back at Wickstrom and Nick and I went through all the paperwork. This process was as easy as can be and Nick did a wonderful job making it as stressfree as possible. I am in love with my 2018 Ford EcoSport.
Just I received a excellent attention and service and fast service installation super clean ,I love when they return the car super clean
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