I love this dealership! The entire staff is very friendly and also very knowledgeable! I had the absolute pleasure of working with Jason Ford, he is a true people person, great listener, has a very strong work ethic and worked really hard to get me exactly what I wanted. I had very high expectations and he rose to the occasion and exceeded my expectations. I would definitely by another vehicle from ALM Kennesaw via Jason. The perfect match!
The car was exactly as advertised. I drove from SC to Atlanta to see the car. I had spoken to Dianne on the phone and she had the car ready to go. The whole transaction was effortless. After the test drive I was driving the vehicle home in 45 minutes. Enjoyed the experience.
I contacted the service department to schedule an appointment for 3 issues on my new 2018 F150, which I purchased elsewhere. They were supper helpful and called me a few times to make sure I knew the truck would be there for several days. I fully expected it to be there awhile, but the calls certainly were meant to make sure I KNEW this. They reassigned the service advisor a few times, in an attempt to have them available when I picked the truck up. I ended up with Haley White and was completely satisfied with her efforts and the completion of the work.
*Insert cheerleaders here*
Roy, Roy, he's THE man....
If he can't do it....
Seriously though....we drive in from toooo many hours away, to get a specific truck...called when we were on the way, he held it while we were on the road, met us when we pulled up and was an excellent guy all around. They worked with us and we drove away with my truck, as planned.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
My purchase was a bit lengthier in process than usual ,but it all worked out . My car salesmen Xavier Pena was professional and patient . Marc in the financial department was also very helpful and accommodating. I would recommend this dealership to anyone ,they have a wide variety of vehicles to choose from and many helpful staff .
This is the best dealer in orlando fl...my second time here and i always satisfied with the customer service they all provide...very good selections of cars and the people here are great thanks alot guys...see you in the next one👍
They are very good and they helped me lot especially Mr.Gill. He helped to get the best car for me and also helped me with my loan. If you would like to buy a used car then i will strongly recommend them.
Excelente vendedor, muy atento con los clientes, siempre ayudando . Me ayudo mucho con la compra de mi Mercedes Benz y contesto a todas mis inquietudes. Me sentí muy contento, seguro y agradecido. Gracias 🙏🏻 💪🏻
I have never been to a more haggle free, laid back, no pressure type of dealership ever in my life. Off lease only is the ONLY place to go and will all I ever got from now on. Thank you Sasha and thank you to the off lease only team.
Mr Sam T was a professional patient and attentive salesman that assist us with our purchase. He was also very friendly and courteous, offering us comfort and ease with our purchasing our new Toyota Tacoma. Thank you offlease.com for having great staff and service, we highly recommend your service and quality of vehicles you have I also like the no hassle and haggling.
Did my deal long distance after seeing the vehicle at a different dealership that did not want to share numbers so we could start a deal process. So, working with the dealership I. atlanta, we settled on a car and a lease deal. Went to pickup, signed all paperwork, and then found car was missing an item we really wanted. Miscommunication in the long distance deal. They worked hard, found the perfect car, and delivered it to us a little over a week later. Great job in overcoming the challenges of correct vehicle and long distance deal.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
When shopping for a vehicle most know it's not an enjoyable process. Well I can say Herb Michael was a pleasure to work with. He was very knowledgeable and patient. I can easily say when it's time to shop again I will absolutely use Herb.
2 years ago, we purchased a new SUV (cheaper than Lexus) from a local dealership to save some $$ on payments -- I won't make that mistake again! I don't want to bash that dealership or brand, but the SUV had some cheap features we didn't notice at first such as the cargo liner made from a felt-like material; and at the last oil change they were already trying to sell us new tires. That was the last straw for us! Having owned Lexus cars in the past, we never had issues like these. So we traded in that SUV yesterday at Hennessey Lexus and came armed to the teeth with information to try to get the best value I could on a new NX300, and they more than met our expectations! Nick was great at matching the great discount we had gotten at another dealer and getting management to get us top $$ for our trade-in. Jin did a super job at guiding us through and understanding the options with no pressure at all to choose any options we didn't want or need. Once our purchase was complete, Danny sat with us in our new NX300 and explained all the features thoroughly, quickly, and calmly. And the customer lounge! Compared to the other dealership we dealt with for 2 years, it's like a Delta Sky Lounge versus the cramped and spartan environment you get at most other dealerships. I regret going with a different dealership and car brand two years ago, have learned my lesson - if and when we need another new vehicle, it will be a Lexus from Hennessey!
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