I went in to look at an Escape and to gather information on purchase options. And so without high pressure, I bought my Ford Escape. Paul was courteous and with much knowledge about the Escape's options and features. I am very glad I went to Loudons. Thank You
After a long buying process visiting, test driving, and negotiating at other dealers, it was a breath of fresh air to walk into Loudon. Most of the negotiatons they handled with me over the phone, and when we arrived later in the evening the cars we were going between were pulled up ready to go, and we were greeted immediately with great service. From a not so pleasant beginning experience, it was so nice to finish at Loudon. Definitely would recommend, and will be returning for my next car purchase.
Purchased a pre owned vehicle from Montrose Ford Lincoln and had a great experience. Super quick responses from the sales team (Dave) especially because we were coming from out of town. They made the buying process quick and easy.
This was my first time buying a new car. They made it a very enjoyable experience and will come back for future purchases. They answered all my questions and got me exactly what I wanted and needed for an amazing price. I would recommend to anyone to come here if they need to buy a car. All staff was very friendly and went above and beyond to make this a great experience.
Traveled to Canton from Cleveland due to excellent price on VW Passatt demo. Deal was as advertised. No bait and switch. James was sales person and he was excellent. All in all a good car buying experience. We ended up closing deal 45 minutes after regular closing time due to me getting stuck in traffic.
Matt did what he said he would do. What else can one want.
by hopple2matt from DealerRater.com
December 5, 2018
Great experience. Matt was knowledgeable on what was needed for my repair, and assisted with an additional safety hazard I was unaware of. He told me what the repair would cos and the approximate time it would take to repair it. Both were as he said.
Dave Julian is the man...found the perfect car for me. great to work with. Since my husband and I have gotten 5 cars from Donnell in the last 10 years...Love Fords and the Excellent service from Donnell. Thanks Dave...Love my Eco sport!!!
My husband & I went to Donnellvof Salem to purchase our 2nd Ford truck. Because of the excellent service we received for our 2010 F150, we knew we wanted to purchase a new 2018 tere also. Our sales consultant was very knowledgeable and treated us with courtesy, patience, and sometimes humor.
Robert was very knowledgeable and took time carefully explaining all the features of our 2018 Rav4. He did not try to sell us more vehicle than we needed. He listened to our many questions and made our purchase go very smoothly.
My experience with salesman, Marcus Plunk, was the best in nearly 30 years of purchasing new vehicles. It was so pleasant working with Marcus and his associates in the dealership, none of that waiting for hours while they had to ask their "boss" if they could make the deal better. Marcus knew what I was looking for in my new Jeep JL and he was very attentive to my texts with questions about the different options and responded quickly. Not only did he find one JL, but by the time I got back to the dealership, there were two Punk'n Jeep JLs sitting in the lot! He had them gassed up and gave me the keys to test drive both of them. I actually purchased the one he found! Marcus is so friendly and down to earth, when you sit down to talk with him, it is like you are talking to a friend you have had for many years.
Me and my wife went to the dealer to trade in a 2016 hrv and get a 2018 crv, and we did just that within a matter of an hour or so we were on our way home with the car we wanted, and very happy, everyone at the dealership were very helpful polite and positive minded! Would definitely go back for another Honda for sure!
Easy to work with, honest approach. Saw a few vehicles online, called to inquire. Josh had them sitting up front waiting for me when I got there. No wait, straight to the point. Easy purchase. Went so well the first time, my wife went back the next day and bought a vehicle from Josh too. Couldn't have gone better.
Awesome experience. In and out very quickly. Josh does a great job at what he does. Would recommend to anybody looking to buy a vehicle
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