My husband and I came in looking to lease the CX-5. We were taken right away. In the short period of time we spent there we became family. The whole staff worked together to complete everything needed effortlessly. This is our new place for leasing. Best car dealership in NY
One of the good looking SUV with great driving
by Biswajit from Indianapolis, IN
January 10, 2019
One of the good looking SUV with great driving dynamics. Interior is upscale premium. I am using this car in my everyday's commute and I am happy with this car.
Very friendly when searching inventories and showed mind to help to find good car. After few negotiations, reached good deal. All processes were fast and accurate. Recommend to talk to John when visit this dealer.
by MaysounT from Vienna, Virginia
December 20, 2018
We’ve had this car for a year and a half now, and it’s been very reliable, Mazda service is great, and we absolutely love it
We are very satisfied with the service, Saiful was very helpful, very friendly and accommodating. He treats you like family. Jim and Julio are both wonderful. The staff are very friendly and the new place very comfortable and nice.
Just purchased one month ago
by Amber from Portland, Oregon
December 17, 2018
This is a very comfortable car that drives smoothly. The complaints I have are about the positioning of the dashboard features. It is surprisingly easy to hit the hazards accidentally. The lights don’t turn off automatically when you shut the car off so if you have been driving a car with that feature it takes some retraining. Perhaps the most worrisome discovery is that occasionally the stereo stays on after shutting of the car and if you don’t notice drains your battery. It is a nice car but some design issues.
First of all lets start out with how great the new place looks! Everyone treated my wife and I as if we were family and not just the next customer looking for a new car. I have been treated with such care in the service department. Special thanks to Aubrey, Cassandra and Carlos. I was introduce with my 3rd Mazda from Saiful and Miguel took the time to take us for a test drive. Also, thanks to Castro for helping us with the paperwork. Finally, Saiful, you made my experience with Mazda a great one. I drive by all the other dealerships to come to yours because you have treated my family as if we are part of your family and not just a random customer. For this I am very grateful!!! Looking forward in seeing you and the Mazda team in the near future! Thanks again!!!
Best car I have owned!
by Reds33 from Minneapolis, MN
December 4, 2018
The car has met all of my needs. I am looking to start a family and it's a perfect fit for my needs. The trunk space is awesome! The car drives so smoothly and I love the standard settings including bluetooth and the reverse camera is amazing!
I tested many different cars and then I visited Koeppel Mazda at Jackson Heights. That was it! The building is brand new and one of the nicest facilities. Everyone is friendly and ready to help. Great service, straightforward negotiations, very friendly and accommodating.
Just purchased, love it more every minute
by Lori S from Austin, TX
December 2, 2018
I keep finding more to love every time I drive it. Smooth ride, acceleration, roomy, nice sound system and all of the technology of new cars today.
Jim was welcoming to me and my family. He listened to our needs and gave us many options. He gave me a good trade in value for my old Mazda 3. We were able to get the grand touring model with the extras we desired. He had our car ready the next day on a Sunday on time. We looked at a few extra services plans for my new Mazda that took advantage of. I drove home with a smile on my face and my family loves our new car. The car has been great on fuel and drives great I'm rain and in snow. Thank you for everything Jim.
Excellent vehicle. My favorite car so far.
by davidsh from Streamwood, IL
November 30, 2018
I have to say that this car has been my favorite vehicle of all time. The stability, the beauty and the reliability have all amazed me. I could not be happier.
It was a Sunday afternoon, I decided to stop by Koeppel Mazda just to browse around at the use cars. I did not wish to be pressure by a sales, nor sold on all the bells and whistle on the late models. I had a price in my head and the type of car I was looking for. Mr. Castro was extremely helpful by allowing me to ask the questions specific to my needs. No salesmanship, no pitches, no pressure. I sa what I was looking for at the price that was fair and purchase the vehicle. Every car dealer should be like Chris Castro,met the consumer where their at, don't be overbearing and push what you want out the lot on the buyer. I am a very happy owner of a Mazda CX5 THANKS TO Christopher CASTRO SKILLS AS A HONEST SALES PERSON..KOEPPLE MAZDA, YOU BETTER KEEP HIM, HE IS WORTH HIS WEIGHT IN GOLD.
All Wheel Drive Where can you go wrong
by Mazda612 from Minneapolis, MN
November 29, 2018
Purchased used with 24k miles. The all wheel drive has been a god send in the snow. I haven't had it for a full winter yet but i can tell it's already going to be way better than front wheel drive
After going to about 10 different new car dealers for a used car, both in long island and the 5 boros, I finally made it to Koeppel Mazda and my family was happier for it. With the other dealers with were hit with hidden fees, we were told the internet prices were wrong and we we were told they had the car we wanted to see only to make the trip and find out the car wasnt there. With Koeppel and the salesman Chris they had the car we wanted and were able to look at any car without pressure. There were also no hidden fees or surprises and we were able to come to an agreement on a price. In the end Chris made the experience a pleasure and when we are in the market for another car we know where to go. Thanks Koeppel and thanks Chris
I Love My Mazda CX-5
by The Count from Indianapolis, IN
November 29, 2018
I purchased this car brand new and it is one of the best all around vehicles that I have ever owned. It is sporty, roomy, fast, very comfortable, gets great mpg & has all wheel drive. I couldn't be happier with this car and I get compliments on it all of the time. I love it!
Been a Koeppel Mazda customer for over 10 years. Buying or leasing from this dealership is always a pleasure. The staff is friendly and they will work with you so that you are truly satisfied with your service. I would definitely recommend anyone in the surrounding area interested in purchasing a mazda to give these guys/gals a ring. The new showroom is also spectacular!
I Got a 5 cars from this dealer. They are friendly and trustable.. I suggest everyone to get their car without hasitate.. Specially thanks to Ralph as a sales person very nice and friendly.
Sports Car in an SUV
by Fire Ball from MASON
January 9, 2019
I did quite a bit of test driving and reading about the various cars and suvs in the similar segment. I was impressed by how far Mazda has come along to design and built good looking cars, engines, chassis, etc. The CX-5 is a 2.4 L 4 cylinder developing 185 hp. The interior design and quality is up market. The exterior design is smooth and sporty. The engine for its size and power is very peppy and responsive. The suspensions are stiff enough to give you great handling and making you feel like a semi sports car on rails. The model i bought was a Grand Touring variant which has a sports mode and also a trip Tronic gear box. The trip tronic gear box is sensitive to your input of up shifting or down shifting but half a second slower from our input. The sports mode is wild and makes the car up shift and down shift based on our tune of driving. The sports mode and the Trip Tronic shifting combined is pretty responsive. The automatic gear is pretty smooth. I also found the road noise is reduced, no wind noise as the cabin is well sound proofed. The engine grunt can be heard inside when the engine is revving at a higher rpm. The overall comfort is good, little bumpy since the suspensions are stiff. The fuel consumption is not the highest in the class and gave about 23.5 miles per gallon. This is should be fact that the engine is towards more responsive and quick compared to a economy mode engine. The 19 inch wheels with 255 size tyres adds to the handling. Overall, I am happy with the car and would recommend to anyone looking for a family suv/cross over that is powerful, conformable and handles well.
Excellent and accurate service
A pleasure to be helped their service team
On time and extremely polite
True professionals and happy to have found a dealer that prioritizes existing clientele
This place is amazing, I walked in. They helped me right away. I test drove the car. And the next day I was doing the paperwork and trading in my car. Amazing dealer.
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