Used 2023 Mazda CX-5 for sale near Santa Ana, CA

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

I bought my 2023 CX-5 Premium Plus back in March and haven’t regretted my choice since. I love this car! Took awhile to acclimate to the infotainment selection dial, but now that I have, it’s easy to use. The interior design and component selection are impeccable. The handling and acceleration (for a 4 cylinder) are also very impressive. Only con is the limited cargo space.

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

Very comfortable, drives great, awful entertainment system. Instead of touch screen there is a dial you turn to select radio, Waze, basically everything for screen. It's difficult. Dial doesn't move smoothly and you wind up looking down and giving so much attention, you can get in an accident. If your not a person to use different apps in car then it's great otherwise get a vehicle with touch screen.

Always professional, helpful, and treats you right . They make you feel better about going to a dealership

The CX5 is a great vehicle for a great price!! I find this SUV to be very comfortable to drive and it handles great on the highway as well as the back roads! The simplicity of the interior design is a welcome change for me. I found all the touch screen technology of my other vehicle was very distracting while driving and it was just more to go wrong!

My online salesman Xavier was great! I live 2,000 miles away, and the whole transaction was done on my phone, and within 24 hours. Having to come up with a shipping company was the hardest part of the process.

Basel at Moss Brothers in Riverside always takes care of my father and I like family. He makes every visit a great experience because of his high level of care. Always a pleasure and very highly recommended!

Anthony was amazing went above and beyond for my wants and needs. He was not pushy and actually cared. Thank you guys so much

Cars.com staff and South Bay Mazda Team: Your site helped me find the vehicle I wanted yesterday and I was able to buy it at a fair price. Excellent service from the South Bay Mazda (Torrance, CA) dealership. Visited Galpin first, but the salesman lost my phone number after a visit and call back. The South Bay Mazda online manager answered right away after I looked at your sites referrals. I headed from the Valley (23 miles-48 mins.) to the store. Great salesman, Sam (Osama) Hussein,who even had a newly hired Max help me while he finished up a prior sale. The assist. sales manager helped me go through paperwork since I was paying cash. No lengthy F&I experience. I'm writing this as an old car writer and enthusiast. I worked for J.D. Power and also Automotive News and the customer service online and dealership experience were much better than in bygone days. Thanks much. Best, Philly M

Jakelin helped me to find a great car. It perfectly fits my request and had a good price. It was a pleasure to buy a car in this dealership.

I purchased a used Mercedes-Benz E55 AMG from the Carmax in Costa Mesa, CA about a month ago. I started out by calling the Carmax and reaching a sales agent. She worked with me by setting aside the car so that I could fly down to pick it up. She picked me up from the airport about 15 miles away from their dealership. When I saw the car, I found some minor cosmetic issues with the car and Carmax assured me that they would repair them at my local Carmax in Roseville, CA. I will be writing a review about that Carmax as well. They issued me a form stating repairs to be done at my local dealership. I informed the salesperson that I would be pushing the car a bit and she was fine with it. After the test drive, the car seemed to be in great condition, so we headed in for the paperwork. The appearance inside of the dealership building did not convey a welcoming feeling though. It felt like a warehouse with desks in it. The people within the building were nice and friendly though. The paperwork was pretty quick as I already had a loan check from the credit union. It took about 30 minutes and then I was on my way. Overall, I would say the experience was positive.

Only trust them with our baby. Videos of our car explaining need repairs showed us everything Custom service second to none Friendly staff Good coffee

Easy, Informed, and Helpful. The team did a great job explaining each model and features. Walked me through every step of the process and went the extra mile. Sarah was incredibly helpful allowing me to test multiple vehicles. It was an awesome experience and I love my new ride.

sale associates very helpful during whole process. very pleased with purchase and customer service. Second auto bought from carmax.

good buying experience on our 2021 Mazda 6 touring. good test drive with good explanations on all the good technology this car has to offer. was recently in to service, made a appointment. everything good, all questions answered. I was treated well.

We did most of the negotiations and some of the paperwork online which was a real time saver! The staff was overt knowledgeable and easy to work with through the entire car buying process.

Great experience. We could have purchased the identical car anywhere, but we chose this dealership because of the customer service. Specifically Chris and Ricky. Would go back to them again

Our service experience with Lisette is always exceptional great. She is so knowledgeable and pleasant always to work with. She always makes sure to keep us informed.

Rick made the experience of leasing my new cx-5 pleasant and stressfree. He gave me all the information I needed and answered my questions enabling me to make a decision to buy the beautiful car within my budget. Highly recommend Rick at Capistrano Mazda for a great buying experience.

Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.

Ernie and Stephen are the best! Both are trustworthy, respectful, and godly men of integrity! Ernie helped me this time and was efficient, caring, and so helpful! Both he and Stephen are always so patient and kind and I never feel rushed by them! I feel comfortable to ask any questions and I greatly appreciate the time they spend with me in going over any needed work, etc.! God honors the widows and He has used them to greatly bless and help me with my car and all necessary work!