Bought a used Hyundai Sonata Hybrid from Miguel. He was absolutely outstanding in all aspects, and would recommend him to my family and friends. I will definitely buy from him in the future, so just ask for Miguel when you go there.
by MaysounT from Vienna, Virginia
December 20, 2018
We’ve had this car for a year and a half now, and it’s been very reliable, Mazda service is great, and we absolutely love it
Miguel H. took such great care of me when I visited Shakers Family Hyundai! He was knowledgeable, polite, efficient, friendly, and so helpful. I had a couple of issues that came up within the process, and he expertly guided me through them to a successful end......and I drove off the lot in my new (previously owned) Elantra. My experience with Miguel would definitely lead me to return to Shakers, and to refer others. Excellent service all around.
Just purchased one month ago
by Amber from Portland, Oregon
December 17, 2018
This is a very comfortable car that drives smoothly. The complaints I have are about the positioning of the dashboard features. It is surprisingly easy to hit the hazards accidentally. The lights don’t turn off automatically when you shut the car off so if you have been driving a car with that feature it takes some retraining. Perhaps the most worrisome discovery is that occasionally the stereo stays on after shutting of the car and if you don’t notice drains your battery. It is a nice car but some design issues.
Kay was fantastic in realizing what I liked and disliked from the cars that I test drove. Found the perfect car that I wasn’t even considering.
Fuel Efficient and Reliable
by Mccasillas187 from Anaheim, CA
November 13, 2018
I have a Grand Touring which gives all the features available in 2013 and it’s really still all you need today. With all maintenance done to her on schedule we have had no issues so far at 105,000 miles. Only downfall is very little power but I guess if I want to keep getting 29mpg it’s a sacrifice I have to make.
I had gone to a previous Jeep dealership and was misinformed and deliberately mislead. I tried Healy and had a completely different experience. The salesperson (Nick) was understating and authentic. He empathized with my previous feelings of frustration and was up front the entire time. I can’t say enough positive things about Nick’s approach to selling cars. He was not pushy and very supportive with a passive approach which is appreciated in a field of aggressive salespeople. Finance (Anthony) was also very accommodating and genuinely friendly.
This is my first time writing a review on anything so if you are in need of a new car try Healy first.
Best car I have owned!
by Reds33 from Minneapolis, MN
December 4, 2018
The car has met all of my needs. I am looking to start a family and it's a perfect fit for my needs. The trunk space is awesome! The car drives so smoothly and I love the standard settings including bluetooth and the reverse camera is amazing!
Mr. Salmon, a.k.a. Fish, listened to us and met our needs from the beginning and throughout the shopping and buying process. Also, kudos to the dealership: We felt a sense of community among the entire staff in that if Mr. Salmon wasn't there when we stopped by (which we did several times), someone was always available to us. Fish allowed us all the time and information we needed to make a decision. We liked that.
Love my 2018 CX-5 Grand Touring
by OutdoorMan from Protland, OR
January 6, 2019
I traded in my 2014 Touring CX-5 (fairly high mileage) for a 2018 Grand Touring CX-5. I loved my 2014 CX-5 and was actually surprised by how much more excited I was about the 2018 CX-5 after I made the purchase and drove it a bit. It feels like a luxury car without the price. The upgrades in styling and comfort were more significant than I realized. More importantly, the upgrades in technology are incredible! The engine is more efficient; I recently got 32 miles per gallon on a road trip, and that given the car is heavier due to additional noise insulation. Features like the rain sensing wipers, radar adjusted cruse control, and lane sensing are terrific. I'm still trying to learn all the features of Mazda Connect. Finally, the car is a smooth, fairly quiet ride and seems just as nimble as my 2014 model.
Just bought my second Mazda this week. Jose was just the best! He took the time to explain all of the vehicles features, was upfront with the car’s history and was clear about the entire buying process. Absolutely zero pressure. Personable and extremely knowledgeable. Working with a sales rep who has lots of experience makes all the difference. If you’re looking for a Mazda, go see Jose!
-Dawn & Eric
by johnholliman from pelham, al
December 31, 2018
Very comfortable car. Good mix of tech. We love the car. AWD is nice touch. Would buy again. Own two Mazdas, a car and SUV.
Jose Medina is THE most competent,honest,caring salesman anyone could have when either leasing or purchasing a car. We have been "Mazda customers" for many years, Jose has worked with us twice getting the best deal for our family! I would recommend him to all who are in the neighborhood of purchasing a car. He truly is "in your corner"!
An amazing vehicle!
by DruFranco from Grand Ledge, Michigan
December 28, 2018
I am rather new to the Mazda family but I purchased a 2016 Mazda 3 which I had no issues with so I took advantage of some early incentives and traded up to a 2018 Mazda CX-5.
What an amazing vehicle. Similar features as my previous vehicle but with lots of updates and new looks. Also a bunch of newer features like heated seats and individual climate control.
I visited Rt. 9 Mazda on Sun. 10/28 to check preowned inventory that I saw online. All the cars I was interested in were in the lot, and Andrew Nandlal allowed me ample time before checking to see if I had any questions. This was a tricky situation because I was looking for a friend, and she liked my CX- 5 as much as me, but wanted a CX-3. Andrew went above and beyond to make this happen for us. It was a sale that Andrew should be patted on the back for. He dealt with a couple of middle aged women and answered every need they had. End result: quick and easy sale! Kudos to Andrew!!
Excellent vehicle. My favorite car so far.
by davidsh from Streamwood, IL
November 30, 2018
I have to say that this car has been my favorite vehicle of all time. The stability, the beauty and the reliability have all amazed me. I could not be happier.
I am currently a deployed Service Member overseas. One of my vehicles back home was wrecked and I had to replace it. I went through a few different dealerships with no luck. I was even really close on leasing a Honda SUV, but the process was taking way too long, especially since I was coming out of pocket for a rental everyday that I did not close on a car deal. The Representative helping me seemed like he was only looking to sell his inventory and not find me what I was asking for. I purchased a car on Sunday from Route 9 Mazda. To say this establishment has one of the most professional and dedicated group of employees is an absolute understatement. I was emailed back very promptly after I reached out to this dealership by Stephanie Bernstein. She was an absolute saint. She helped answer all my questions when I was initially inquiring about the 2018 Mazda CX5 Grand Touring. Showed me all my leasing options (I'm going to say one of the most well presented and understandable quotes I've ever seen). I explained to her my situation and she went above and beyond to accommodate my family and I. I am thousands of miles away, yet with Stephanie's willingness to help and truly caring personality I felt like I was sitting right in front of her getting this process completed. I started talking to her on Friday September 21st and my Fiance was able to pick up the car with less than an hour spent at the dealership on Sunday September 23rd. Mind you, i'm overseas and never stepped foot inside the dealership. I truly appreciate the Route 9 Mazda team for making this process so easy for me given the hard time we were experiencing and how far away I was. I would reccomend this dealership to anyone who is interested in purchasing a new car. They break everything down to you with no confusion, and the best part is they're so affordable. I was able to get the top of the Line 2018 Mazda CX5 Grand Touring AWD and insurance for my car, all for the price I would've paid for a Honda CRV EXL lease alone (which is not their top of the line model). I will most definitely be coming back from deployment to purchase my second car.
All Wheel Drive Where can you go wrong
by Mazda612 from Minneapolis, MN
November 29, 2018
Purchased used with 24k miles. The all wheel drive has been a god send in the snow. I haven't had it for a full winter yet but i can tell it's already going to be way better than front wheel drive
Andrew Nandlal, Brendon Nunn, great guys, excellent sales people. Made the experience of buying a car enjoyable, and the time there relaxing. And Stefanie Bernstein was smart , fast, and got things done.
I Love My Mazda CX-5
by The Count from Indianapolis, IN
November 29, 2018
I purchased this car brand new and it is one of the best all around vehicles that I have ever owned. It is sporty, roomy, fast, very comfortable, gets great mpg & has all wheel drive. I couldn't be happier with this car and I get compliments on it all of the time. I love it!
I have purchased many cars in the past from various reputable dealers. Marc (sales) and Shelby (finance) were professional and thorough. Customer experience was a pleasure dealing with them during the purchasing of a new car. For some people, purchasing a car could be a stressful event, but with Marc and Shelby working as a team, they conducted themselves in the most professional manner. I highly recommend you stop by and make a purchase.
With two college graduates this year, and unfortunately cars totaled in accidents within the past year or so, we have bought a number of cars recently. Mark and Shelby at route 9 Mazda provided the best experience by far. Mark listened to what my daughter wanted in a car, and his first suggestion fit perfectly. Shelby then pleasantly guided her through her first car buying experienc and all the paperwork involved. Throughout there was no pressure at all, no ???Buy this and you better buy now or....??? I would highly recommend this car dealer based on this experience. Thank you again up Route 9 Mazda.
without the frustrating experience of having to wait for a special tool to come in to recalibrate the blind spot radar damaged from an accident, everyone was wonderful to work with. The delay of getting the tool in was not the fault of the dealership, but rather Mazda corporate.
Best car I have owned
by First new car from Manitowoc,WI
January 9, 2019
This car has exeeded all of my expectations. It is comfortable, quiet, and has great acceleration. All of the features, including radar cruise control and other electronic safety devices are awesome. To get these features in other cars you need to buy a top of the line package, but, in Mazda they are in all of them. I love my car.
Very well treated by Turk, sales manager and business agent.
by SALLY.KATZ from DealerRater.com
December 3, 2018
I cannot praise enough the treatment I received at Partyka Chevrolet. Turk Sales rep. Electronic wizard sales manager and of course general manager Joe Galargi. I have sent several friends to Partyka and all of them are extremely satisfied with their purchases Thank you S. Katz
CX5 Mom Car
by MiniTwinMom from Beaverton orwgon
January 9, 2019
Feels spacious, so quiet, handles easily, enjoy all the hands free ammenities. Feels like a luxury care at and affordable price. Can’t wait to take it i t he snow!
Problem needed a week to be fixed, longer than I expected, but was given a loaner car which served me well. I was kept informed as to the progress.
Luxury at a much lower price - LOVE my CX5!!!
by KiloJuliet from Alpharetta, Georgia
January 8, 2019
absolutely love this car - it's LUXURY LUXURY LUXURY but at a much lower cost. It shouldn't be compared to the normal Honda CRV or others it is typically compared to. smooth drive and luxury features - it's the highest value for your $ - compare it's features and drive vs Audit, BMW, and Mercedes - Mazda wins!!!
I can't thank the Staff enough for my car service. The staff set me up with a same day ride home & a loaner to pickup the next day. Bob came over and asked me to go with him and start up my car. Well, the car worked. Bob said when he heard the noise he wanted to check if the steering wheel column. All car needed was to be greased/lubed. Bob, thanks so much!
One of the good looking SUV with great driving
by Biswajit from Indianapolis, IN
January 10, 2019
One of the good looking SUV with great driving dynamics. Interior is upscale premium. I am using this car in my everyday's commute and I am happy with this car.
I went for an emissions test and got a nice deaker experience. There was no one ahead of me. It took about half an hour and the waiting room was a big upgrade over the usual emissions test station. Comfortable seats, HD TV, clean bathrooms and free coffee or water. Cashier Sam has a funky english accent and Shelby was professional and friendly.
Sports Car in an SUV
by Fire Ball from MASON
January 9, 2019
I did quite a bit of test driving and reading about the various cars and suvs in the similar segment. I was impressed by how far Mazda has come along to design and built good looking cars, engines, chassis, etc. The CX-5 is a 2.4 L 4 cylinder developing 185 hp. The interior design and quality is up market. The exterior design is smooth and sporty. The engine for its size and power is very peppy and responsive. The suspensions are stiff enough to give you great handling and making you feel like a semi sports car on rails. The model i bought was a Grand Touring variant which has a sports mode and also a trip Tronic gear box. The trip tronic gear box is sensitive to your input of up shifting or down shifting but half a second slower from our input. The sports mode is wild and makes the car up shift and down shift based on our tune of driving. The sports mode and the Trip Tronic shifting combined is pretty responsive. The automatic gear is pretty smooth. I also found the road noise is reduced, no wind noise as the cabin is well sound proofed. The engine grunt can be heard inside when the engine is revving at a higher rpm. The overall comfort is good, little bumpy since the suspensions are stiff. The fuel consumption is not the highest in the class and gave about 23.5 miles per gallon. This is should be fact that the engine is towards more responsive and quick compared to a economy mode engine. The 19 inch wheels with 255 size tyres adds to the handling. Overall, I am happy with the car and would recommend to anyone looking for a family suv/cross over that is powerful, conformable and handles well.
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