Used Mazda CX-9 for sale near Bloomingdale, IL

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

Despite this being the final year offered (the CX-90 will replace it soon) the CX-9 is still a looker. The 6 speed transmission shifts smoothly and the 2.5L turbo has plenty of power to move this 4200 pound AWD, SUV. Seats are very comfortable in both first and middle and I keep the third row folded down leaving a good sized cargo area for hauling groceries, 50lb bags of birdseed, softener salt and anything else I need to carry. And I absolutely love the way this thing handles! It feels far more like a nimble car than a 3 row SUV. The 12 speaker Bose sound system is clear and powerful. The cabin is very quiet at all speeds. The ride is firm but solid and comfortable. Not a squeak or rattle. I have the Carbon Edition and I feel it looks as fresh as any new three row mid-sized SUV out there. I traded my 2019 Ram Limited (an incredibly luxurious truck for the Mazda and I was concerned about adapting to a smaller vehicle but the CX-9 is everything I could have hoped for. I would recommend anyone who enjoys driving and has to occasionally carry some bulky stuff to consider one of these before they're gone.

Excellent service and execution from Jeff Williams and the whole autobarn Mazda team in Evanston

Great service department! Would recommend for tremendous value and friendly staff! If you have a Mazda, come here!!

It was my first service and I was so impressed with professionalism of my service consultant Marc. He was able to address all my concerns immediately and in the best way possible. Thank you

Hola mi nombre is pedro y gracias a George por su buen servicio gracias buena persona

I really enjoy to drive this suv!!I have for 3 years and I never had any problem!!Pleasure to drive!! Very good value for money!!Five stars 👍

We've worked with Tony before & he is very knowledgeable & knows just what we like.

Mazda staff was kind, articulate and got the job done quickly. They even provided a loaner for my use.

I absolutely love this car, its so comfortable so luxurious, such a nice smooth ride, powerful and spacious! I owned it for over a year, my only complaint, it didn't get very good gas mileage as I drove mostly around town. I averaged 24mpg around town, and about 28mpg on the highway. If it had gotten better gas mileage I would have kept it forever!

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

This SUV replaced a 2009 Saturn Outlook we owned, and it has excelled in everyway over that one! Luxurious interior better performance and gas mileage .Handles like a sports car and plenty of standard options! Cant say enough nice things about it! Only one thing and we knew that before we bought it that cargo space with third row seat was limited, other than that I am totally satisfied! Good warranty also! It only had 23000 miles on it, came off a lease so it was like new! Great used car buy! It's my daily driver.

Purchased a car from here and had a great experience very professional team, and trustworthy to honor their promises!

Is I ah was very helpful. We bought a Mazda because of him. Would recommend him

I had a great experience. Leo Sanders the sales consultant who dealt with me, was courteous and very helpful.

I recently purchased a Porsche Cayenne from Auto Park Imports, and the experience was top-tier from start to finish. Nash was absolutely fantastic to work with. He made the entire process seamless, transparent, and actually enjoyable—which isn’t always the case with car buying! He was incredibly knowledgeable about the Cayenne and took the time to ensure every detail was handled professionally. If you’re looking for a high-end vehicle and want a stress-free experience, I highly recommend asking for Nash. Love the new ride!

We've had our 2019 Mazda CX-9 Signature model for over three years. It's a very nice, smooth riding automobile and it's surprisingly fun to drive. The turbo charged four cylinder engine has more than enough pep. The interior is comfortable and durable. Yes, we had to replace the cracked infotainment screen but all was covered with the additional protection plan we purchased when we bought the car. We wouldn't hesitate to buy another CX-9.

Had the help of Lupe in buying a car. He was not pushy at all and answered all my questions. It can be a long day getting a new car which it was, but it was a pretty easy process. Also while waiting for numbers and paperwork the other staff would start a conversation with you as well talking cars.

I can’t recommend this car dealership enough—from its Dealer Principal Chris Napleton to the Service Manager Chris Cantù to my service advisor Lili Welker—it is evident that excellence flows from the top down. From start to finish, the experience was outstanding. They are professional, knowledgeable, honest, and genuinely cared about making sure everything was handled the right way for my family. They took the time to clearly explain what my car needed (and what it didn’t need), kept me updated throughout the process, and made the entire experience smooth and stress-free. It’s rare to find a dealership that combines expertise with great customer service, but they absolutely nailed it. My family has purchases three Hondas from here in the past 2.5 years. I always feel respected, informed, and confident that my car is in great hands. If you’re bringing your vehicle here, do yourself a favor and ask for Lili—you’ll leave feeling taken care of. Five stars without hesitation!

Great Prices, staff and selection of vehicles to choose from! Thanks Jose for an amazing experience

This car has met all our needs; lots of leg room, head room, super comfortable and the safety features are very reassuring! Heated seats and A/C front and back and lots of USB ports!

Excellent Customer Service from manager. She returned my call back the very next morning from my online inquiry.

We ended up buying our CX-9 once we finished the end of our lease since we have enjoyed the car so much. Currently, our mileage is around 50K miles & we've only had 2 issues so far: check engine light would not go off (emission's issue) and a GPS issue. Our GPS could never locate our car and would show us miles away. The dealer was able to fix both issues. We love the way how solid the car feels on the road and the inside/outside look of the car. Perfect for a family of 4-5 since the 3rd row is tight.

Great experience. The sales, finance team, and owner were great to work with. Fast and transparent closing. Much better the. The last car buying experience I had. Glad we made the 4hr drive. I would purchase from them again.

Muchas gracias a Arturo y Chris por ayudarme a financiar una camioneta Ford transit para trabajar. Los recomiendo con todos

I like the interior features and the CX9 drives well, more like a sedan than SUV. I like the reliablity. It's the first non-Toyota I've purchased in over 20 years. The Highlander is a great SUV but for the money the CX9 is the better option. The features, cost, reliablity and driving performance made it more compelling to me.

We had a truly wonderful experience purchasing our Certified Pre-Owned 2023 Mazda CX-5 from Napleton Mazda of Naperville on February 17, 2026. The sales team was friendly, knowledgeable, and professional, with absolutely no pressure to buy. They patiently answered all our questions, gave us plenty of time to decide, and avoided any high-pressure tactics. Once we were ready, they provided all purchase and financing details upfront with complete honesty and transparency. The entire process, including the loan, was smooth and hassle-free, and post-purchase email inquiries were answered promptly and clearly. We are extremely happy with the CX-5 and the dealership, and will definitely return here for any future Mazda needs or purchases.