I was able to take my time looking and visited twice before finally deciding on the Outlander Phev. Both times I was greeted with friendly professionalism. Mike took time to help me understand all the features the car had and when I finally purchased the car a few days later, he went over them with me again to make sure I understood everything and had no questions left to ask. He connected my phone to the car so I can access everything through voice commands before we left and he even connected my daughter's phone so we can access her music. I'm not technically savvy so this was extremely helpful. I probably know more about the functions of this car than I do about my own smartphone thanks to Mike : ) He was incredibly patient and helpful.
It's really stressful for me to make such a large purchase but the staff at Max Madsen Mitsubishi Downers Grove (and the Outlander Phev) made this purchase go much easier. They were a pleasure to work with.
I visited Napleton's Schaumburg Mazda based on a very appealing cars.com post of a Honda CRV. We were unsure of having to drive a hour to get there but the price and the way they followed up instantly after requesting more information made us feel more comfortable taking the drive there. Upon arrival we were instantly greeted by Jarek Muszkatel, who I want to point out is an excellent salesman and Jonathan Proano, the sales manager who also went above and beyond to make everything as smooth as possible. We inquired about the vehicle, and after inspecting it, it was exactly as described and exceeded our expectations. We took it out for a test drive with Jarek and as soon as we got in the car he have us tips on what to look for and what to listen for when drive testing a car, it was basically the same thing we were already looking at but coming from the salesman was more reassuring he even offered a longer test drive if we wanted more time to listen to the vehicle. We were already happy with how the car looked and how it drove and after visiting dealer after dealer we knew weren’t going to find better.
The paperwork process was a breeze, there was a couple things we had to figure out but Jarek and Jonathan were very understanding and worked with us all the way through. I could not be happier with our purchase and highly recommend Napleton's Schaumburg Mazda.
I got my first Mazda from Kate at Napleton store in Schaumburg. Everything went smooth and easy. I came in ready for back and forth negotiation and hours of wait, and what happened is that Kate treated us super fair with the pricing and after we agreed on the sale price she went above and beyond to speed up the whole process.
Kate was great and we will be back when our family will be on the market again.
Took car in for what we thought was alternator. Turns out it was just a bad battery. In and out quick and at we paid about $20 over what I would have paid had I done it myself and that included labor. Worth it.
Peter Demmar and Tom Dvorak are wonderful salesmen that I would enjoy working with again. They were not pushy and very accommodating at the same time. I would highly recommend anyone looking for an upgrade to their current Subaru and their first Subaru.
i was helped by a gentleman named Xavier Miller. He was helpful by answering all my questions and getting my into a car i wanted at a reasonable price. He helped my set up my phone and waze for the Subaru and gave me tips while driving/using a Subaru! Would highly recommend!
Always greatest buying experience!!! I always feel like I am a family. Mario and Narcis helped me every time! They are the reason I will always buy VW !!! If you need great price, great service and the best buying experince Autobarn Evanston is the way to go! Thank you so much Mario and Narcis!!!
I bought my fourth car from this dealership last weekend ! A 2018 Mazda 6 ! It was a painless process and everyone involved in the deal was great to work with ! Thanks Again To Mazda of Orland Park ! We will be back !
Tonight, I bought my 4th car from this dealer in 5 years ! Every transaction has ALWAYS been a great one, And tonight was no different ! If your in the market for a New or Used car ? Do yourself a favor, And Check out "Mazda of Orland Park" ! The cars are ALWAYS GREAT, It's the people that make the difference. And Eric Vates and his staff are as awesome as they come ! Thanks Again Eric & Staff 👍!
Would absolutely recommend this operation to anyone looking for straightforward, honest and professional treatment. It was truly a pleasure dealing with you guys. Never felt rushed, pressured or uncomforted in any manner and this was not the only dealership that I shopped at and I cant say the same for all of them. Thanks again!
I needed to purchase a new vehicle a little bit before I was ready to as my previous car died on me. This sped up my search process quite a bit. The entire staff at Mazda of Orland Park was amazing to deal with. There was absolutely no pressure at all and everyone was extremely friendly. I have been apart of several new car purchases and this was by far the simplest and easiest transaction I had ever been apart of. The atmosphere at the dealership was also extremely laid back and that made the entire process much more enjoyable. I highly recommend anyone looking for a new car to check out Mazda of Orland Park.
My sales consultant, Janine Turner was awesome! She was so easy to work with! So happy with my first purchase at Subaru! Highly recommend buying a car from them!
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