We recently purchased our 2019 Honda Pilot from Tony Alexander at Victory Honda in Muncie. Tony was very knowledgeable on the Pilot and the options and packages. He answered our questions and helped steer us to the right vehicle for us. There was no pressure at any time and the actual buying process went smoothly and didn't require an all day process as we have experienced at other dealerships. I would recommend anyone to stop in and talk to Tony. We hope our Pilot serves us for many years.
Steve Harrison kept me informed every couple of hours throughout my lengthy repair. Reached out to me a couple of days after to see how things were doing. I was impressed by that. I have had my truck serviced there for over 12 years (1998 F150) and they have always treated me fairly. Thank you Steve!
I have purchased several cars in my life and this experience was one of the best I have ever had. From the test drive to the explanation of the new cars features to the negotiations of our trade-in to the final deal price it was very hassle free and very easy working with the Roush staff. Ray, our salesperson, was very knowledgeable about the Nautilus we purchased and seemed to answer our questions before we even asked them. Alan, who assisted with the delivery and Joann, the finance manager, were great to work with in their respective areas. I would highly recommend visiting Roushs new location if you are looking to purchase a fine, luxury automobile.
This was absolutely the best and most efficient car purchasing experience ever!! Both my sales person and finance person were professional, knowledgeable of their product and respected my time.
I have despised buying a car in the past and this was an awesome experience and done in a couple of hours.
Jim Greenberg really took care of me & answered my questions. Manager Shane was so professional & courteous. Thank you Dion for making the numbers work for me. I felt very relaxed & not like I was being tricked. This was the best car purchase I've ever had & I highly recommend this team to everyone wanting to be treated right!! Thanks all of you!!!
My wife and I bought a Certified Pre-Owned Honda Accord Hybrid here and have been in awe of this dealership ever since. Scott Hiller is wonderful to work with, helpful and efficient. We definitely will buy our next Honda Hybrid here.
The guys were so helpful to me .They were making sure they listening to me on what I could afford and did not stop until they put me with a good car.Thankyou guys so much .The guys who Helped me was -Aaron Aff & Christian Sauvajot.Thankyou young Men again I was made at ease with you.I have been telling everyone about you 2.Merry Christmas to you Both.
I came to Ray Skillman Northeast Mazda just to see if what I would qualify for. I was greeted by very welcoming and nice staff! I had been contacted beforehand by Troy Owen's over the phone. He was a very well spoken and nice guy. I came in the following day to meet with him personally to fill out some paperwork. I was approved for a few vehicles but told him that I wanted to think about it before I made a big decision. He told me to look at the inventory he had on the website. About two days later I came across a car that I just instantly liked. I contacted him about it and the very next day he had me in it driving off the lot! Not to mention that this was a first-time car buying experience for me. I never would have thought I would have been this comfortable making such a big decision but Troy definitely help me with that! I would recommend this dealership to anybody!
The staff at Ray Skillman Shadeland was great. Finally a car dealer that's not super pushy. I took a car for a test drive on a Thursday evening, but they didn't have the exact model I wanted on the lot that night. There was no pressure to sign any paperwork or make any commitments without seeing the exact car I wanted to purchase. I went back after they let me know the car was on the lot and it was much the same. The sales staff was very courteous and helpful without trying to guilt me into buying (which has happened at other dealers and makes me walk right out the door). I was pleased with the finance experience as well. Overall a great place to buy a car.
We were just going to look and ended up with a marvelous car that I absolutely love! Aaron was very thorough and really knew the car inside and out.
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