The salesperson, Duarte Bettencourt, was easy going and helpful in my decision to buy a Mazda for the first time. Sean Scheiffern in financing was very accessible when I called to discuss changing my warranty protection status.
After test driving many vehicles I decided to try a Mazda. I liked the fact that I didnt have 20 people chasing me in the parking lot when I 1st got there. After speaking with 1 person I wasn't working well with, Zoe Ventre noticed this from afar and was able to save me from leaving. She went to her manager Dan McBride and with his approval she was able to take over working with me (a blessing this was). She went above and beyond to do everything she could to make sure I was happy and got me into a vehicle that I liked that worked into my budget. Zoe kept me informed with everything going on by text or phone until the delivery of my vehicle and was in touch even after the delivery to make sure I was happy. Mazda is lucky to have an employee like Zoe Ventre and I hope to see her there when I go back for my next Mazda! Thank you Zoe
The sales guy that helped me from the start - Duarte - was helpful, efficient, and personable. Overall a nice, smooth experience - I'd highly recommend this dealer and this salesperson to anyone looking for a Mazda.
My experience at North Shore Mazda was very positive despite the fact that I was not able to complete a transaction. Staff member Zoe Vente was very professional in helping me evaluate the car I was interested in purchasing. She quickly provided all documents and service performed explaining the value of the work and warranty. Bill Iannelli provided a value for my trade in and again was very pleasant. In the end I had a higher trade value with another dealership. This was the only reason I did not purchase from North Shore Mazda.
They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
Had a great experience working with Gary on our purchase of a new CX-5. Not only was he extremely knowledgeable, he immediately put us at ease with his friendly demeanor and no pressure attitude. He listened to our preferences and was very patient with our many questions. He worked hard to get all the paperwork in order so the car would be ready quickly and kept us informed of his progress. I had jokingly asked for a big bow on the car, like you see in commercials, and on the day of pickup I was greeted with a big red bow on the windshield! This confirmed our opinion that Gary goes above and beyond and really cares about his customers, even after the sale is made. Before handing off the keys to us, he took the time to go over the many features of the car and never made us feel rushed. Overall this was one of the best experiences we've ever had and would highly recommend Gary and Lannan Mazda as the place to go for a car.
Best car buying experience with Gary - super sales person!
by Kathy C from DealerRater.com
October 4, 2018
It was time for a new car and we thought a Mazda would be a great choice, but were not sure if we wanted the CX-9 or the CX-5. We stopped into Lannan Mazda and met Gary, the super sales person! Wow he is awesome, he has the strongest attention to detail of any car sales person we have ever met. He made sure we talked with him about our needs and how we planned to use the car and then he took over to ensure the car was ready in three days. Then when we picked it up he spent the time showing us all the features and making sure we were comfortable, a 12 speaker Bose radio system, incredible feature! Gary, thank you for being extraordinary and making our car buying experience 10 stars! We would highly recommend Lannan Mazda and in particular Gary for your next car purchase. He is pleasant, funny and just a great guy to work with. Zoom, zoom
I went to Lannan because my daughter has purchased 3 cars from them. Gary was great to deal with (same salesman as my daughter), he answered all my questions, got back to me quickly, and was very patient as I came to my decision. When I picked up my car he assisted me with setting up the technology and even had the service technician talk with me about a maintenance schedule as I only drive about 5,000 miles a year.
Lannan was great throughout the entire process. Very friendly and really took the time to make sure every need was satisfied. Gary was a great salesman, very personable and helpful. Easily the most helpful and caring salesman I have ever worked with.
Drove on the lot and wham, found what I was looking for.
by Boston1979 from DealerRater.com
July 9, 2018
The service I received was great at first I thought because two black woman looking for a car wasn't gonna be a very good experience I mean, no I could not get a break on set price but once I reviewed the cost it was a little better. I drove off the lot with the car I wanted. Salesman Gary Ferreira helped me a lot and still checking to see if I am all set with my purchase. Thanks Gary
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.