Brian went above and beyond in finding and locating the exact Jeep I wanted. He took the time to show me things on the Jeep and also called me after the purchase to make sure everything was good. I would definitely buy another vehicle from him
When we began looking for a new car, I dreaded the buying process based on past experiences. However, my recent purchase of a new CX-5 from Heritage Timonium couldn't have gone any smoother. Craig was super knowledgeable and patient, and I never once felt pressured during our negotiations. I never knew buying a car could be a pleasant experience!
My wife and I have always had great sales and service from Heritage Mazda. This is our forth Mazda that we brought from the dealership, and we take the cars back to them for our normal routine service.
The 2018 Mazda 6, we just bought, in addition to a 2018 Mazda CX-9,iwe bought a few months ago, is the 4th vehicle we bought from this dealership, and we find the sales and service team friendly, accommodating etc, and a great dealer to work with.
As soon as you walk in to the place you feel like royalty. Its Awesome inside and they helped me buy my focus more than the ford dealer did. I will be back Bryan to buy my daughters car when ready Thank you !
Even though we haven???t worked out a deal yet this is by far the best dealer ship experience i???ve had. Greeted right from the front door and sat right down with the Sales Rep i was speaking to all day without an appointment! They are doing everything they can to find a good car for me and my expecting family! Thanks again to Leslie & Abdul!
This was a great experience! Brendon was a very good car salesman and Josh was an amazing finance manager. Both were very professional, knowledgeable, and thorough with good customer service skills! This has been my best car experience ever.
I just purchased a 2018 VW Atlas. The experience from beginning to end was seamless from the spirited welcome when I walked through the showroom doors, to the sales rep (Henry), to final signing with Josh. Thanks for a great day, great service, and a great car! Kevin K
This week and especially today, Steve Sherman helped find the perfect car and terms. He and everyone in the dealership made me feel like ROYALTY He patiently listened to my concerns about needing a dependable car with a payment that fit into my retired school teacher fixed income. The 2017 Forester I purchased met everyone of my needs. I am one very satisfied customer.
Everyone at the dealership was very knowledgeable and helpful. I bought a used car and they made the process incredibly easy. Everything was explained and made clear. Not only that, but the prices at this place are very fair. From the sales person to the finance manager they made it seem like we were a part of the family. The dealership is not the biggest, but what they lack in size they make up for with the best customer service. I???d recommend them to anyone and everyone.
I worked dirctly with Brian and he was very professional and willing to work with me to come to an agreeable price for a great pre-owned car. Brian was available at any time during the negotiation process and when it came time to pick up the car, it DID NOT disappoint!
This is the second time I have bought a car from Mike...we had been shopping around and saw the car I wanted online. I made an appt and explained to Mike that I had limited time to test drive and get a deal done. When I got to the dealership, the car was waiting for me to drive. It was already clean and gassed up. I took it for a drive, came back, made a deal and was out of there in my new car in under 2 hours! Mike even got me a better financing rate than my credit union!! They are honest and really go the extra mile! Thank you for a seamless transaction again!! I will not buy a car from anyone else....
I have never felt more comfortable with a service department and dealer. At the beginning of November my 10 year old/200k mile Honda started have major issues. I was able to get the car in right away and get a rental so I was not stranded. The communication from Fitz to me was amazing. I felt extremely knowledgeable of what the problem was and what it was going to take to fix my Fit. After a couple of days myself and my husband decided we were just going to get him a new car. I had my eye on a used car however the dealer was able to do some digging and recommend a far better car within my budget. The buying process was so incredibly easy. We were in and out in an hour (which was good because I had my kid with me.) My husband and myself love our new car and could not be any more thankful for the technicians and dealer that worked with us.
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