Used Mercedes-Benz CLA 250 for sale near Thousand Oaks, CA

Great service, very friendly staff and helpful throughout the whole purchasing process. Detailed information on each step of the purchase. Highly recommended dealership to work with!

It was a very good experience. The credit process was very fast and efficient. They made the purchasing process very easy.

Kuan was absolutely amazing guiding me through my used car sale. He was so kind and attentive. I?ll always go back to him and refer anyone I know looking for a used Mercedes. 10/10 service from him !

Good Experience. Good Service. Helpful Representatives. Able to answer all my questions. Assisted in transferring to Arizona Carmax.

Richard was AMAZING. The process was quick and efficient and I got the Exact Car that I wanted!!!! Loved the fact that I didn't have to HAGGLE over the price of the car or my trade-in!

Bought this car used in 2020, 30k miles when I bought it. It now has just about 50k, two years later. The only problem I’ve encountered with it so far is the battery running out. I was able to get it replaced under the warranty. It’s by far my favorite vehicle, love the sporty style, the interior, gas mileage. Only con I would have to mention is the low profile tires, feeling every bump in the road. I have to drive very slowly over railroads. However, I love the look of the low profile. The drive is smooth and pretty quiet on the freeway. Great speakers, great bass. Love the panoramic sunroof. Highly recommend this C Class!

I saw the Cars.com listing for a Audi Q7 at Mercedes of Encino and contacted them. I worked with Patrick Lau. From start to finish the deal was handled quickly and efficiently. Even though I was located over 100 miles from the dealership everything went perfectly.

Michael is our sales associate today. He is very accommodating and considerate. He help us all the way and Mr Lon Aquino also help us process our paperworks.Nice dealership ❤️

The styllng was sleek, and driving it was an absolute joy. The performance of this vehicle was top-notch. It looked as good after 4 years as the day I leased it. Interior design was great. Love the set-up of all of the displays. Downside: the tires were thin and I could feel every bump. But I absolutely loved driving this vehicle.

Amazing service & verity also good price I like CUVs so much & I hope there's more SUV on special deals! The employees was very helpful & friendly I like to always go there & look what's new you have! ?

My sales person, Reza could not have been more professional or courteous. The purchase of the car surprisingly fast! Can't give enough kudos to all that were involved at the dealership

Friendly and knowledgeable staff. Very easy process of car buying. They work with you to make sure it?s the right car and right price. Highly recommended.

This car has met all my needs. I love how the suv is not too big or too small, the interior and all the technology really blows me away.

muy buen servicio son muy amables la verdad no tengo nada malo que decir nos contestaron todas las preguntas y nos dieron un muy buen descuento en el carro que compramos

Great experience all around. Super helpful service and a very good deal with very little hassle or waiting. Would highly recommend to anyone looking for a Mercedes.

I love the navigation system, the smoothness of the ride and the joy of driving it. I've always wanted this car and now I do!

Great professional courteous friendly sales process. No pressure just helpful. Dealership is clean and inviting. Highly recommend it. Sales Manager and sales representative were both great to work with.

Had to take my car in for an issue I had with acceleration and the service provider Oscar Romero was such a great help. He turned a bad moment for me into an enjoy experience. For that I am grateful.

Outstanding customer service! I have been working with them overseas to prepare for a buy in August and it has been amazing and they are really helpful!

I have the 4matic. Car handles very well. Very comfortable and gives you options on how you want to perform (ex TURBO etc). I like the fact you can connect your phone to the car so it will notify you if you left your car unlocked. There's alot of nice features

Excellent customer service! Jackeline has excellent customer service skills. She was very patient when I asked questions. She has excellent people skills. I am a senior and I was well taken care of. She was very helpful and patient.

When I called, Christina answered the phone and gave me outstanding assistance in answering all of my questions. She is very professional and knowledgeable. I visited the dealership and test drove a few cars. I am definitely going to do business with Santa Monica Audi!

On Friday, April 18, 2025, I took my 2017 GLE350 Mercedes to W.I. Simonson for a routine service and to have a problem with its interior lights fixed. The service writer, Gore Srmabekian, explained the service to be performed and the additional diagnostic work needed to isolate the lighting problem. Throughout the day Gore kept me informed about the progress being made and assured me that everything was being done to complete the diagnostic work and fix the problem before the end of the day. Unfortunately, the problem turned out to be more complicated than Gore first thought and involved disassembling the dashboard, thus necessitating that the car remained over the weekend. Gore was extremely apologetic and assured me that the problem would be fixed the following Monday. On Monday, Gore called to inform me that the technician had found the problem and fixed it, but it would be Tuesday before all the interior parts were reinstalled. On Tuesday, the work was completed, and I was able to pick the car up. When I arrived, Gore was extremely apologetic about the inconvenience and delay. To show his appreciation for my patience, Gore waived the diagnostic fee (a savings of more than $300) and charged me only for the routine service. Unfortunately, when I got home, I discovered that the center console stowage compartment would not open. I called Gore and he arrange to have the problem fixed the following Friday. At mid-day Gore called to inform me that additional parts needed to be ordered from Germany, and the car would not be ready. Finaly, on May 9th, the needed part arrived and was quickly installed. Although this experience was an inconvenience necessitating numerous trips back and forth to the service center, the courtesy and professionalism Gore showed me was above and beyond the call of duty. Not only did Simonson waive the cost of the new part and the labor to install it but treated me to Uber rides back and forth to my home each time.

Shawn Farahmand and his team are far and away the best and most professional team I have every deal with in my 30+ years of car buying.