Working with Adam Wright in the service center has been an absolute joy. He is attentive to our needs, and communicates with us every step of the way. We are VW customers for life, or as long as he stays with VW.
I have been doing business with Len Lyall for about 12 years and I highly recommend them. From the buying experience to service, the team and Len Lyall has always made the buying part fun and by providing great service at a great value, the service end is painless as well. I would not think of buying a vehicle anywhere else....but Len Lyall. Their tag line is true, drive East and pay the least, and I have friends who come from several other states to also buy from Len Lyall. Dan Johnson, the GM knows how to take care of the customer.
I purchased a used vehicle with an as-is condition status. The service engine light came on three days after purchase. I contacted the dealership and they made a good will one-time exception and fixed the problem. First class!
Schomp has treated myself and my family very well. Me as a small dealer with BMW they took care of warranty and other items like they would a 7 Series client. My father has enjoyed the Mini service as well. Also salesman Patrick has shown great initiative in bringing my attention to an E46 M3 6 Speed they have there now. Being an enthusiast, he took his own time at the lot to create a narrated walkaround of the car. I have been able to tell my enthusiast friends about the car with confidence due to his going over and above in marketing. Look forward to stepping into the awesome facility again in the future!
The dealership was great! Everyone was very kind and helpful! Jeremy was our sales person and he never pushed us to buy anything and he gave us all the information we needed to make our decision and we are so very happy with our purchase!😀
My visit was to assess the service department for a planned purchase from another dealership. Not only did Schomp offer more for my current vehicle, I was able to obtain a newer/bettter vehicle for the same planned expenditure! I LOVE my new car and look forward to being a part of the Schomp Mini family.
Nick was the only person we saw no manager glad handing us. No pressure for buying any car whether new or used. We tried out cars without a salesperson riding along so we could talk freely. When we finally decided to buy the ???one hour out??? took about three hours but we were prepared. But overall it was a tolerable experience.
Anne was the best sales person! I loved my old car a lot. When I had to trade it in I cried more than an adult should... So needless to say giving it up was hard for me. I was looking for a used car with low mile car that is dependable for a good price, so not a huge money maker. Anne was patient for all four hours we were there helping with every step including when we didn't have the right paperwork. She made the transition as smooth as possible. She even helped me with questions I had after I got the new car home. She was the best person i could ask for and I sending my brother there next! Thanks again Anne.
Made an appointment with Marcel. He worked with my schedule. Very knowledgeable about MINI and gave me all kinds of options to help me pick my new vehicle. No high pressure or false promises. Trade in was fair and I"m happy with my new vehicle and felt like I was treated with a lot of respect.
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