Used MINI for Sale in Falls Church, VA

If you own a car (found out they work on more than just Mini) Daniel Rodriquez and Frank Rivera are the men to know. From the first call to set up an appointment to the service on my car being completed, these guys are GREAT. I was treated like a valued customer, kept informed on the progress of my service, given a nice loaner car, and educated on options my car has that I wasn't using. My car was returned to me clean as a whistle. Even the cashier (Clarice?) made my visit pleasant by her kind encouragement to "MAKE it a nice day!" The valet (Kwasi?) greeted me with a smile and took time to converse with me for a few minutes. My experience here has been great and I have no reason to believe that future visits will be any less than the same.

My Mini Cooper is the first car I’ve purchased entirely on my own and it is worth every penny. Not only is it a beautiful car on the inside and out, it handles the road like no other. These cars may seem small on the outside, but they are very spacious on the inside. I have had multiple people tell me how comfortable it is! I purchased the 4 door hardtop which has plenty of room in the front and back, along with a nice sized trunk. I test drove many other makes of cars because I wanted to make the right decision, and I am so happy with my choice. I do not think I’ll ever buy another car that is not made by Mini. If you are on the market for a new car, stop by Mini of Dutchess County, you won’t regret it!!!!

Jusyne Cannata is a wonderful service advisor. Service is done without delay and explained very well. Ms Cannata has been my service advisor since I purchased the car in 2014 and I recommend her very highly.

Every aspect works....and works great. You get in it and just want to drive and drive.I have owned an inordinate number of cars and this is at the top of the list. Fantastic

One of the gentlemen in the service bay greeted with with a warm and friendly smile and guided me to Frank, my service agent. I was a little frustrated from my battery being jumped, cutting open my hand to having to drive from Woodbridge to Alexandria to have this fixed. I couldn't have had a better experience if I sat on the couch and someone fixed it in the driveway. They were awesome. I walked in, he knew I was coming from making an appointment, took my statement, I sat down for 2 minutes, my courtesy vehicle was there and in 4 hours it was done and I was home. THANK YOU everyone from the greeters, to the service men to the beautiful lady that took my money. THANK YOU!!!

This car met all my needs! The handling is phenomenal. I love the interior design and the fine finish of the dashboard. Great family car.

I did not purchase my MINI from Passport, but I've been taking it to them for service since I bought it. They are always patient, courteous, never rush me when I have questions, and everyone is super friendly. They offer loaner or rental cars free of charge, although I don't know whether that changes when my car is no longer under warranty. They always do exactly what they say they will do and get it done on time. There is no pressure to have unnecessary work done, but they are thorough in explaining what does need to happen and why. The lobby is fun and comfortable with coffee. water, and snacks available while you wait. Passport makes the not-so-fun experience of having your car serviced a much more pleasant one. Love this place!

it is my fourth and last my new mini has less pep than my previous one but a better suspension and media . the horn sound is ridiculous . WHY ? bigger car but less storage . too bad i did not a bigger car my interest in this particular car was mainly its smal size big big big disappointment on the colours !!! no more original yellow , ice blue or interesting colours!!!WHY ??? everybody loved these colours!

Justyne, was courteous and professional from the moment I walked in the service office. She processed my order and called me within the hour to inform me that I needed new tires and that 2 of the tires are covered under my warranty, which saved us a lot of money. the service addressed all the services we requested and the car is driving great. Thank you all again

I love it!! The car is a very good value for me. The staff and salesman Allen were absolutely amazing. I will purchase another Mimi in the future and I will recommend this dealership to my friends.

I went in to get an oil change and I decided to get an alignment also. My safety check had expired and when I picked up my car, they had done that for me as well so that saved me from taking the time to get that done too. I didn't even know MINI of Alexandria did that so I was very happy about that. Great Experience!

Just great, classy, comfortable and a car with a kick !!!! Gave up our Jeep Wrangler for this car and do not have any regrets !

Had the car ready as promised.facility is always clean.I enjoy talking to the sales guys while waiting on my car.great place to be if you need service.and the car wash!!

PERFECT FOR THE CITY, LOVE THE SELF PARKING FEATURE. OUTSTANDING FOR LONG DISTANCE RIDES. AN IDEAL CAR WITH SUPERB PERFORMANCE, ABLE TO ACCOMODATE LARGE AND BULKY LOADS. OUTSTANDING AND HIGHLY RELIABLE SERVICE FROM PASSPORT MINI Alexandria, VA

Excellent service, very polite and professional staff. The team effectively took care of a sensor issue, as well identified and fixed potential problem that I was not aware of. Thanks Passport Mini of Alexandria.

I loved the car. Very sporty and fun. Comfortable and easy to drive. The only downside is that the trunk is tiny. A great deal if you don't need to carry anything.

My wife and I went to Ourisman Mitsubishi on 18 Aug to purchase a new car for her. We were greeted by Mr Tom Dobbins and I can say he is the best salesman I have ever dealt with. He???s very knowledgeable, honest, and funny (and a Veteran). Our experience was so good that we actually left with two new cars instead of one. There was no pressure in buying either Oulander and my wife and I were extremely pleased with the process and the friendliness of the entire team, to include William from the finance department, Jason from maintenance, Durrell Samuels, sales associate, Phillip Koudello, Sales Manager and Joe Farrah, the General Manager. All in all, thank you to the Ourisman Mitsubishi Team for our new Outlanders!

This car is deceptively roomy and fun to drive. The ride is generally quiet, but motor roar is not damped enough. Acceleration is more than adequate for all driving situations. Seats are comfortable but side bolsters deeper than most cars...sort of a “hand in glove” feeling. Impression is that the car is unique in a fun way versus the same old other competitor vehicles. I liked the test drive enough to order a new Countryman!

I am not really sure where to begin but I wanted to share my experience with other consumers so they know what to expect when purchasing a vehicle from Universal Auto Group. I guess I’ll start with how I came to know them. I was in the market for a Japanese built luxury vehicle and used multiple websites to look at dealer reviews first. As a member of USAA, I used their car buying service to accomplish this and narrowed down over 100 dealerships to 4 that I felt would be honest and treat me respectfully. As I did so, I noticed Universal Auto Group had 5 stars on every site I looked at and no negative reviews. At first, I was skeptical and thought they could not be from actual customers but after submitting an inquiry on a Mercedes, I realized that everything that was written about them was true. Aside from receiving a prompt response stating that they would honor the USAA pricing, they also offered to assist me with selecting a vehicle to fit my needs. As I stated, I was in the market for a Japanese luxury vehicle but one visit to their showroom convinced me that I needed to consider a Mercedes. All of their vehicles are pre-owned and some have a history of being involved in an incident but these are also priced accordingly. After test driving the vehicle I was most interested in, I left their showroom without because I wanted to do some independent research and ensure I was getting the very best deal for the money I was spending. That night, I located another Mercedes from another dealership and decided to evaluate their vehicle as well. It came from a Mercedes dealership but was not nearly as nice as the one at Universal Auto Group. Although it was the same model, it lacked package 1 and package 2 and was priced higher than the vehicle I drove. I was offered to take the vehicle for the day and did so. It rode differently in that the person that leased it did not take very good care of it. The vehicles at Universal Auto Group became the standard by which I measured all other vehicles against. I would evaluate if they were as good for the money I was spending. Finally, I decided to purchase the vehicle from UAG and contacted them to let them know. The entire staff at UAG is the absolute best and I am fortunate to have interacted with all of them. The father, Abby Sarraf, and son, Sean Sarraf, are true gentlemen in every sense of the word. They made sure that I did not feel pressured and let the cars sell themselves. On my test drive, every option was explained to me and even after I purchased the vehicle, Sean spent time explaining everything to my wife. This was the best car buying experience I have ever had and I can’t thank Sean enough for making it this way. He even offered to provide contacts for regular maintenance, repairs, parts, etc… at a discounted price because he felt it was an important part of establishing a customer relationship beyond the purchase. I would not only recommend them but would suggest that everyone that is in the market for a vehicle should visit them whether they are considering a Mercedes or not. Although they go above what is necessary to sell a vehicle, I truly appreciate the manner in which they treated us and it felt awesome to thank them by purchasing a car from them.

Excellent car all the way around. 0 complaints. Will drive this brand forever. Fun, sporty, very safe and reliable. Highly recommend. Go for it! We’ve purchased 5!!

MINI Cooper is the kind of car that really makes driving fun. The number of features and styling for the price and reputation is right on.

We are enjoying our second Accord and received excellent service from Rose Bryd last week. Ms. Bryd bought us back to Herson's! Rich and Cathy S. (02/12/16)

The Countryman All4 is exceptionally fun to drive, handles like a go-cart. Surprisingly roomy for a small car, with great gas mileage. I'd recommend this Mini to anyone who doesn't need a large car and wants to enjoy their commute.

Customer Service in all departments that's provided by Mini of Montgomery is an awesome experience. The staff, in all departments, is a pleasure to deal with. You are greeted with a smile and the service provided is fast, efficient and "appreciated." THANK YOU

plenty of head room and usb ports. i have gotten used to it slowly and hope to have lots os fun as i learn more about this fine car.

I like them. Have brought my Mini Cooper (2010) many times. I think pricing is high (tail light bulb $17 before installation costs) and for one repair I brought it to an independent. But in general I am very satisfied.

I would like to commend Jaime Torreblanca, Service Director, and the "entire staff" at MINI of Montgomery County for their excellent customer service and professionalism. I can always rely on their expertise and never have to be concerned about the excellent maintenance and service provided. Kristen is the BEST. She has found her niche as a knowledgeable Advisor with compassion. Even when she is the bearer of bad news, she has the ability to walk one through the process in detail, cut corners and find a way to make the “costly Pill” a lot easier to swallow. Kristen, Thank You!

I purchased my new Subaru Forester in December 2015. Sales was great, not pushy, gave me a fair trade on an aging 2005 Pontiac Vibe and the no haggle price on the Forester. Service experience also great. I have been back 3x for service or repairs. Most recently Friday, 6/30/17, with Donnie V. The service and show room are under construction but the waiting trailers are comfortable, air conditioned and have bathrooms available (no porta-john). Complimentary coffee, tea and light snacks also available. The staff as always was friendly and knowledgeable. I can't wait to see the results of the construction for both service and show room areas. I'm sure it will be beautiful.

I originally was planning on buying a Subaru, most likely the WRX. I decided to have a look at the Countryman S All4. Loved it. The build quality is very impressive. Luxury styling as well. Also, these can be customized (color, bonnet stripes etc) quite easily.

EXCELLENT JOB, ABOVE MY EXPECTATION. I HAD BAD EXPERIENCE WITH OTHER MINI DEALER, BUT THIS ONE GAVE ME BACK CONFIDENCE IN MINI.

A bit cramped and A little rough ride but very stylish. A bit of a thought way fun to drive. S model has plenty of power.

I am glad I selected Mini of Montgomery County as the car dealer where I bring my car for service. The customer service is excellent. The customer service representatives are very professional, and know what they are doing. They have worked collaboratively with me to provide my car with the best maintenance it can receive at a competent price for labor and parts. From the moment I enter the service department, I feel at home. Jaime Torrealba, Danny Randall, Kristen Stanley and Brian Metheny are professionals you can trust will coordinate the appropriate service for your car.

The Mini Cooper 4-door Hardtop made a great early Christmas present for my wife. She is thrilled with this vehicle, and it has all of the accessories she wanted in an automobile.

small but comfortable, love the big gadgets, love the sunroof, great for traveling. I love minis they are a great asset and they drive smoothly.