New cars for sale near Grapevine, TX

No qualms, was waiting for service to be done, efficient. Service advisor was helpful, clear and courteous. Facilities were clean and adequate. Will probably come for service again.

Experience with wonderful customer service. The only thing that I have was, they did not reset my message on my dashboard or the system and I don’t know how to reset. It is messaging that I have an oil change and that’s the reason why I brought it in to service oil change

Design of the steering wheel is really dumb. Bottom center of steering wheel is completely unusable. I prefer an open bottom design like the 2026 Kia Sportage. Other than that one flaw, the Palisade is great, in my humble opinion.

Rusty Wallis is the way to go! Went in just to look and walked out with a brand new car with the help of LUCIANO who is a great salesman. He really took the time and considered staying within our budget ! Couldn’t be more happier with our purchase thank you to Luciano and management for the help!

Except for the engine stopping at a light (which you have to press a button each time you start the vehicle), the Passport is roomy, comfy, better gas mileage for around town driving at 21 than my 6 year old 4runner (which is a heavier vehicle). Still trying to get used to all the bells and whistles and how to program them to my choices. The drivers manual is cumbersome and full of all the child tether info which is good for many but n/a for me. This is a base RTL with trailer hitch model. Would prefer it had a rear window that rolled down on hatch. Loving the remote pulldown and opening of the hatch. Never bother with the foot kick opening. And it is a V6!!!!!

We got a mailed notice of a factory recall (fuel pump component.) The dealer's Service department gave us a range of scheduling options. Check-in/dropoff was quick and smooth. Svc mgr contacted us via text and by phone within several hours to alert us for pick-up. Recall repair finished; no charge to the customer. Thanks.

Great car. Love Honda. Interior is fantastic. Touring comes with a lot of useable features. Exteriors looks sharp, not a box. Pick a good dealer for service.

Thank you Robert at Clay Cooley Jeep Irving location! Your customer service was remarkable from beginning to end. You helped us find our forever Wrangler and made sure it was everything that we wanted and more. Everyone was exceptional, thank you guys for treating us like family and for that we will be sending referrals your way!

The entire sales staff from salesman (Kenneth) to the new car director had a hand in making sure all my emails and questions were answered immediately. You can see the shear number of people below that were involved happily. I was never told the line "we just need you to come in..." once. Everything was done my way, on my terms and I never heard the "lemme go talk to my manager" lunacy you hear everywhere else. All I was told was "sit and relax and I'll take care of that for you." I've never seen a dealership operate this way. One of the smoothest purchases I've ever had. Well done.

Mr. Paul Chapell was awesome. Super professional, knowledgeable, patiently explained everything in great detail.

Excellent service in a timely manner! Herb is a very good service person and always makes sure that my car issues are taken care of!

They were great, I was working out of town called them up, told them what I wanted and they had it found the next day

My husband & I have purchased many vehicles & worked with many different dealerships over the years. This was by far the simplest, quickest, & most pleasant experience we’ve ever had. Their no haggle pricing was a surprise & cut out much of the usual stress associated with buying a car. Our salesman, Kent, was professional, helpful & knowledgeable. He went out of his way to provide us with exceptional customer service (even delivering the car to me personally).The finance gal was super efficient & made the whole thing end on a truly positive note. Best car buying experience ever! Highly recommend this dealership!

I got hit in a snow storm and pushed into oncoming traffic then hit by a 60,000 lbs snow plow. Truck was totaled had to be cut out of it because all the doors were stuck but I walked away with minor bruising from the seat belt. Just got my new 2026 last week. Definitely recommend for safety and 24 mpg on the highway with the twin turbo hurricane and plenty of power.

Had a great service experience. They had all the automation tools to make a decisions on what to service and were available on the phone to talk through things. Also, they finished work on my truck when they said. Good work.

The car buying experience usually elicits a fair bit of anxiety from me, but I have to say 5 Star Subaru of Grapevine made my car purchase pretty painless. They are a business and they have to make money, I get that, but "Chief" (my sales consultant) was super easy going and I felt no hint of pushiness or pressure. We worked out a deal I was happy with and I drove away feeling good about it.

Outstanding vehicle. Quiet, dependable, comfortable. Acceptable power and economy. Pity the turbo is no longer available. This is our fourth Subie. No issues with any of them. Change the oil every six months and do the timing belt at 100K miles and it’s good for 200K plus.

great to deal with laid back no pressure seemed to be honest put out everything up front

I recently brought mycar in to Mortiz Kia for a routine check-up and oil change, and I couldn't be more impressend with the service I received -especially from Jonathan. From the moment I arrived, he made the experience smooth, efficient, and geniunely pleasant. Jonathan greeted me with a friendly attitude as always, and took the time to explain everything that would be done during the visit. He was professional, corteous, and incredibly knowledgeable. Even though it was just a regular maintenance appointment, Jonathan treated it with the same level of attention and care you'd expect from a major service. He made sure my car was thoroughly inspected and even gave me a few helpful tips for my next appointment. The entire experience was fast, hassle-free, and handled with professionalism. Thanks to Jonathan, I always left feeling like a valued costumer. Highly recommend reserve a service/maintenance appointment with Jonathan, he truly goes above and beyond.

I absolutely love my new Kia Sorento! It has so many safety features that I actually am saving money on my car insurance with a brand new car! It drives smooth and is just the right size! One feature I didn’t get but would have liked is seat memory but if I don’t let my husband drive, I don’t have to worry about it! Lol 😂 I also wish the head rest were adjustable forward and back. I can’t seem to get my seat comfortable for my back and I’m a bit on the shorter side so the headrest hits a weird spot if I have the seat where I need it for my back. Bad back problems 🙄

My experience was spectacular! Chris exceeded all the expectations I had in my mind. He communicated with me every step of the way and got the deal done promptly and quickly.. I’ll most definitely be doing business with them again. Thanks for everything!!!

I've had Volvo's for the past 20 years and the main reason I bring my cars to Crest Volvo is due to the amazing and outstanding service I always receive from my service advisor Lyn Ford. Not only does Lyn listen and do everything he possibly can to make sure all your issues are fixed right the 1st time, but he goes out of his way to make sure the whole process is smooth and seamless. Lyn thank you for all of your outstanding service you've provided me and my family. As long as your with Crest, we will always have a Volvo, and have it serviced by you and your team.

We had a wonderful experience purchasing our new Volvo XC60 at Ferman Volvo in Tarpon Springs. Our sales representative, Josh McCain, greeted us warmly and even offered us coffee as soon as we arrived. The entire process was smooth and stress-free, and the whole team was professional and welcoming throughout. We would definitely recommend Ferman Volvo to friends and family looking for a new vehicle. Thank you for making our buying experience such a pleasure!

Didn’t expect to leave with a car, but here we are. Tarah wasn’t pushy at all—she just laid everything out straight, answered my questions, and let me breathe. I’ve dealt with enough dealerships to know when someone’s just trying to hit a quota. That wasn’t the vibe. She actually gave a xxxx. Appreciate that. Anna

This is my fifth new Subaru and my third Outback Touring XT. The improvements are across the board. The new system’s software and infotainment screen are major improvements along with the hvac controls all moved to buttons below the screen. The all digital driver’s screen is configurable and quite attractive and useful. The Outback is extremely quiet, the turbo engine very responsive and overall the vehicle feels more solid/substantial compared to the previous Outbacks.

Super easy and friendly. Very accommodating and informative. Faster than most with the buying process. It was only 2 hours from the start to the finish.

Juan was great to work with. We communicated only through email and text and everything he told me was correct. Process was easy and great to work with the team.