New cars for sale near River Oaks, TX

Easily one of the best car-buying experiences I?ve had. Grand Prairie Ford treated me with respect and worked to help me, not take advantage of me. My sales associate, Isaac Oliva, really set the tone from the very beginning. I reached out with a simple email about a vehicle I was interested in, and he responded quickly and clearly with no pressure. He helped me set up an appointment, and that initial interaction is what made me feel comfortable enough to go in. Once I arrived, it only got better. Isaac was patient, straightforward, and genuinely helpful. He explained everything in a way that made sense and never tried to push or upsell me. It truly felt like he was on my side throughout the entire process. I also want to acknowledge the management team behind the scenes. I didn?t meet them directly, but I could tell they were working to help make a deal that actually fit my situation. They considered what I needed, and that meant a lot. On the finance side, Braylon Boudreaux deserves credit. That part of buying a car is usually stressful, but he made it surprisingly easy. He was personable, professional, clear, and never made me feel rushed or pressured. He explained everything thoroughly and made sure I understood exactly what I was choosing. Before coming here, I walked out of two other dealerships because the experience felt dismissive and draining. Grand Prairie Ford was the complete opposite. I felt respected, listened to, and supported the entire time. If you are shopping for a car and feeling overwhelmed or frustrated, I highly recommend Grand Prairie Ford. I am genuinely grateful I chose them, and I would make the same decision again.

Jimmy M is the go to guy. Made the buying process quick, easy, and hassle free. Wasn?t a salesman, he was a good man selling vehicles.

I?ll go and get my car serviced there all the time I never had any problems. employees are very friendly if I have any questions they always ask for them.

Quick and friendly service for my oil change but they overfilled my engine. I was visiting from out of state so I was glad to find a dealer that would have me in and out. When I got on the road, after a few hours of driving on the interstate, I started smelling oil burning, when I stopped, I saw my dipstick was popped out of flush position, and oil sprayed all over the engine compartment. Despite this loss of oil, I still had at least 2 quarts over according to the dipstick.

I moved up from an f350 to an F450. I was shocked to learn the turning radius was much shorter. The wheel,brakes and tires are also larger. I love this truck. I use it to haul our 5th wheel RV and 3 horse trailer. If you're on the fence between an f350 and f450 DRW. I'd do the f450.

Great service and were able to take care of my car very hospitable people and would definitely recommend to others. They did a good job

They were great. Very attentive, kept checking in with me. Great dealership. I drag my feet too much. I would recommend them to everyone. Great people working tgere

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I upgraded from a 2017 Explorer Sport to a 2025 Explorer ST. It handles better. It sounds better. It is faster. The interior is way better. The seats hug you. The infotainment system is fast and works really well.

When I purchased my car in 2024, I was in and out with ease. I got the car I wanted, at the price I wanted. Now I take my car the Vandergriff for all maintenance needs. Joseph T is my representative Everytime I get my car serviced. I recommend him to all customers. He is honest and treats every customer like family.

The dealership was clean and Christopher Walker, our salesman, was very professional and kind. If I buy a car I will come here!

I’m not easy to please, I will state that right up front. It may be because I spent 30 years as a Naval Intelligence Officer, so my expectations are normally hard to please/reach. I have to say, hands down… this was the best car shopping experience I have ever had; and at 53, I have had quite a lot. 

 I was so impressed with my first online contact with the dealership in asking about a particular Mercedes vehicle pretty late at night… it was around 9pm. Someone actually responded letting me know they were closed, but would assign me to someone. I was like wow… and it was not a bot. That was impressive. The icing on the cake and the reason for this 5-star review was because of one of their Sales Experience Managers by the name of Shara Freeman and her boss (not sure his title), but his name is Dereck. Both great personalities without the “sleezy” sales person vibes. I was in shock (because I have never seen this kind of personality with a sales person before) in how non pushy and down to earth they both were. It was because of her and Dereck I purchased the vehicle that I did. I felt like Shara really pushed for me to get the price I wanted and make the deal work, either that or she deserves an Oscar. I expect Shara will be moving on up their corporate chain in to time, they would be crazy to let this one get away. Also, be aware they do not add any additonal fees minus the ones you are accustomed to (Taxes, Tags, Title, etc.). No crazy 4k dealer fees or asking 10k over MSRP here. I also appreciated they are people of their word. I asked for something to be repaired on the vehicle that I wanted, and they kept their word in getting it fixed even though I already signed the papers and took the car home. How many times were you promised something, only to try and get that something done and they act like you never discussed it with them… not Shara and Dereck, they got fixed what I asked the very next week in one day. If you read most of their negative reviews, it’s from the service side and not the sales side, so keep that in mind.

 In closing, I can see why as a car dealership they are rated so high, which is a feat in and of itself. This place is the real deal and if you want the ultimate car shopping experience without the uncomfortable push... ask for Shara, you will be glad you did. — No hype.

Eric Reaves was very helpful and pleasant. He took the time to show me about the car and even followed up a few days later.

Great experience on my first time purchasing a vehicle everyone was really helpful. I would highly recommend asking for Terry and Bishop when looking to purchase a new or used car!!

I love my grand cherokee, its perfect for me and my family its so spacious, comfortable, and so smooth to drive. I really recommend it.

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

Kevin was very good to work with buying our new Grand Highlander. It was easy.

Had a great experience with this company. Will return when I need another truck. Very easy transaction.

Enjoy the smooth ride, Tech features are amazing, Stock radio could use some more power, Performance for the 4 Cyl Turbo is great, no lag, Will spin the tires if needed easily, no problems up grades or mountain slopes, Design and style are top notch.

Great customer service! Becca, my sales rep, was amazing. And Charlie, my finance guy, also did a fantastic job locking me in a deal that exceeded my expectations. I just drove my new Silverado to San Antonio and it handled like a dream! Way better than my old F150?

Genuine and courteous are the two words that come to mind this is a little slice of Texas if you ask me, the folks here really know how to take care of business and how to take care of their customers

Went in to have car serviced. We had bought and extended warranty and all went well. Service Rep was very good. He was very courteous and knowledgeable.

The customer service was excellent and the service was fast. This is my first experience but it will not be my last. Thank you Clay Cooley.