Very friendly advisors that understand and appreciate the service repair process. Explained everything that was needed in great detail and advised urgent needs vs those that can wait. Have gone to them several times for my 2009 Altima and will continue. Looking to buy a vehicle from them too!!
I bought a Camry from Jake Newman at Jake Sweeney Mazda West this summer. Not only was he kind and understanding but he also played with my kids while I signed papers. He didn't lie and was straight up about everything. I have since referred two family members to him and he gave them the same awesome service. Jake is very easy on the eyes to if you know what I mean. Thanks again Jake!!!
This is by far the BEST dealership in the Cincinnati area. Their customer service is way above standard compared to others in the tri-state. I had a wonderful experience with the sales staff and I never felt pressured. I felt that everyone there really cared about it being my decision and wanted to help me make the best choice. I had lots of questions, and they were more than happy to answer each of them. I had the opportunity to speak with management about my wonderful experience and I have to say that the management staff is just as friendly and helpful. They really wanted to earn my business, and I'm proud to say that I'm loving my new CX-5.
My wife & I had an easy, expedient & pleasurable experience buying our used car from Steve Swantko. We were treated with respect, kindness & honesty. We will definitely return to Superior Acura for the purchase of our next vehicle.
The service department is excellent! They are friendly and make me feel welcome and like I can trust them. Steve in the service department always gives me everything straight up , no run around, no pressure, no pressure sales, I totally trust Steve!!!! Would highly recommend Woody Sander Ford'!!
Chris is a very kind, informative and helpful person! He helped us to choose and buy the right car for my parents. He did a great job explaining the car functions to my parents. We are happy that Chris could serve us because he is just a gerate and easy going person. THANKS CHRIS AGAIN FOR YOUR WORK!
Cannot talk highly enough about my experience here. I dealt with the owner Ric, and Morgan. Both were extremely courteous and I felt zero pressure. Ric worked with me on my trade in, and gave me a great deal on the car I purchased. I was dreading it because I've had a few bad experiences buying vehicles, and this place helped restore my faith. Definitely will be going back, and recommending to anyone in the market. Service department was great as well.
Joe was our salesman and was great to work with. The process was quick and easy to purchase a vehicle. Joe explained what the vehicle looked like before I drove 50 miles to Cincinnati and when I arrived it exceeded my expectations.
I inquired about a used car at Mike Albert Direct that I stumbled across online. Mike Hoefker immediately contacted me via email and phone call. I went to the dealership to check it out and was surprised by their large selection of used cars in great shape. The prices were beyond reasonable and Mike took great care of me throughout the entire process. He wasn't pushy by any stretch and answered all questions that I had. I feel like I got a great deal on a great car thanks to Mike! The financing process was also very painless thanks to Biff!
Had a great experience buying a car from Mike Albert Direct. Joe Mendelson was our salesman and he was so great to work with. He put no pressure on us, but was very helpful and knowledgeable throughout the process.
This was my second time buying a car from Mike Albert. Grant was very helpful and worked with me during the negotiating process. I would definitely come back again and highly recommend to others looking for a car to come here first. I came in with a pre-approval letter and the whole process was quick and I drove home in my new car.
The experience was great I would recommend to friends and family
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