Wow...what a relief!
I was driving home yesterday in my 2014 Infiniti Q70, when I took corner at slow rate of speed, I glanced in my rearvew mirror and observed a vehicle who apparently would have liked to take turn at faster pace. As I looked forward again I heard pop...and immediately saw passenger side mirror ??? Not normal....as a car fanatic ...lol...lover I ...said ...shoot..lol
To clarify I knew ...I didn't hit people or property because had clear view as making turn.
Anyhow to get to point ....pulled over checked side of car ...looked fine ...knew I couldn't do much on side street ...so quickly decided to just use scotch tape I had in glove box, to tape assembly ...mirror (which was intact)...address nightmare...lol...I take pride in keeping my car mint...and I think most car lovers would agree ...until restored ...issue fixed
As I was driving rest of way home...seeing taped mirror started bugging me...I know just a car ...could be worse...I'm probably a little shallow...lol
And I know this is review of service department at county line Nissan ...but I think background is relavant to why I'm so thankful to have trusted dealer ...service advisor.
So obviously I'm anxious to get mirror fixed...quickly.
Now the cost to diagnose repair...could I do myself...autobody ..dealer (which is hour drive)...
Thought about whether to put in claim with insurance company ...kind of quickly ruled that out ...quite sure I have 1000 comp and collision deductible ..
Not to cry poverty but new I had very little ...64.14...lol
in checking ....and credit cards tapped
Very tired when I got home so decided to forget till tomorrow morning.
Got up early and did some research on side mirror repair...glass, entire unit etc etc...
Was feeling a little better ...rested ...and happy that glass and unit seemed to be intact...hadn't inspected fully yet but seemed better than some examples in research ...where glass and or whole unit dangling or broken....learned that adhesive ...locktite glue is used to adhere glass to plastic plate on top of mechanism ..,
Thought about buying some ...where to buy...if after further inspection I thought I could try repairing myself ....
Then self doubt set in ...lol...would I make it worse ...would glass fall off
I needed wanted professional help! For my car..lol
Without sidetracking much further ....I thought of dealer, county line Nissan ...which I have used for all maintenance ....and absolutely love.
But, as I am housesitting for friend....was about hour away.....but decided they were my best shot to get straight best course of action ...for temporary fix ...and/or options for complete repair .
All right I'll get to point!
Get there...first in line...Quinn, Service Operations Manger gives me red carpet greeting as usual ...quietly listens to my sob story ....right out of gate comforts me with best case scenario ....oh sometimes they /glass just pop off....been to many other dealers who ????
Alright I'll finish ....
So kind considerate professional ....says go relax in service area ...as he himself is peeling off scotch tape ...I'll take a look and be right in....within 5 minutes he comes in and says your all set.....
Now you know why I dragged you through all the superfluous background ...can you imagine how happy I was/am:):)
Definitely my hero...
And this is consistent with all my dealings with them...
Gary ....off the charts fabulous...Kevin ...awesome...
Not sure if I dealt with Greg ...director? Department manager but kudos to him and his team, so refreshing to find know I have trusted advisor
I recommend this dealer 100%...go there ...buy and service your car knowing they are kind considerate caring experts:)
We have been customers of County Line Nissan for over twenty years.The staff is very professional and know their business. We did not feel rushed or pressured when the salesman, Tyrone Patterson, was showing us around and explaining things to us.Scott McCann was extremely helpful in getting us what we wanted for the price we were willing to pay.
The entire process was flawless and great. Beginning with Angela my first contact, to Bob, the salesman and finishing with Angel. Everyone was professional and very friendly. Bob's knowledge of the car on the test drive only made me more eager to purchase the vehicle.
Mike Kowalski and the general manager Paul were relaxed, friendly and professional. Mike also was dependable in resolving a minor issue. ( Not all preowned places are. ) Very happy with the car. They actually pre-service all their cars with any needed maintenance repairs ( ours needed new brakes ), rather than just sell as-is. A 3000 mile dependable warranty distinguishes this servicing benefit, and makes the purchase a more reliable and comfortable one.
My husband and I went in to Middletown Nissan to see a 2017 Infiniti QX70 that was on Cars.com. I was apprehensive because my car that I owned was still fairly new and in excellent condition but have always loved the QX70 so went to see. Needless to say, we left with the car.
The process was very relaxed. Our Sales Representative, Kaylen Torres was very helpful and did not push at all knowing I was struggling with the decision to trade in my car. During the buying process, we were asked what they could do for us to finalize the decision of buying the new car. Honestly, that was the first time I have experienced that at a car dealership.
Thank you Kaylen and team for making our first experience at Middletown Nissan a great one! I love my car!!!
Great dealer to do business with
Bought 7 vehicles within last 2 years
Each time got a great deal with a smooth process of getting the vehicle
They handle everything including registration in NY
Coming from out of Connecticut to buy at Greentree.
by Snowy1628 from DealerRater.com
December 5, 2018
I drove from outside of Connecticut to purchase a truck at Greentree Toyota. Throughout the whole process the staff at Greentree were very knowledgeable and willing to help. With me coming from out of state there was some extra work that had to be done on my end, that I never had to do on purchasing a vehicle before. Everyone at Greentree Toyota was sympathetic to all the extra work I had to do on my end to make this deal possible and therefore gave me a great deal right off the bat that did not require any haggling over to attain.
I just picked up my new car at CarMax of Hartford and, I have to say, this was the best car-buying experience I have ever had. I had found a Ford Explorer that I wanted to see on their lot. I put a hold on the vehicle on their website, very early in the morning. By 9am the same morning, I was contacted by Rocco Toce, the most awesome sales person around. I have bought many vehicles through the years and he is the top of the list! We went to look at the truck and he had it clean and ready for us to test drive. We loved the truck but it just didn’t have all the options that we were looking for. I found the exact Explorer we wanted in New York and Rocco jumped right in to help us transfer the vehicle to Hartford. I have to admit, it IS a leap of faith to pay the transfer fee upfront before even seeing the vehicle in person. Rocco jumped in and took over. He spoke to the other CarMax and had them check every part of the vehicle out. I felt very comfortable after he called and told me the truck sounds good. My Explorer made it to Hartford very quickly and Rocco immediately checked it out and let us know it was perfect! I went to see it yesterday. It was beautiful and in the best shape. Rocco took us through the entire car and never rushed us through anything. He sent our Explorer to detailing while my 2009 Silverado was appraised. I received a fair price for my trade and the deal was smooth and handled professionally by the staff. I’m pretty sure I have not had a better car buying experience. Rocco and the team at Hartford CarMax could not have done more to make our experience the best. I did a ton of research about CarMax like I’m sure everyone does. I drove over an hour to work with them and I am so glad I did. We walked out of there with a great, shiny Ford Explorer and the greatest car buying experience!
I've used the service department several times and have been very pleased each time, though one time they changed my license name plate without my permission which did not make me happy.
Regarding their used car buyingnprocess, they have a good selection of cars but I found them to be OVERPRICED.
I have a pleasant experience as a first time car buyer at Bruce Bennett-Nissan. I have found the perfect car for my daily commute. The process was done with ease and David and Sue as well are very professional explaining to me every important detail . Highly satisfied!
This is my second vehicle lease with Bruce Bennett Nissan, and my second experience working with David. I can't recommend him highly enough. David was so flexible with my busy schedule and was willing to get 80% of the offer ready via email which was ultimately the most convenient for me. When I went to pick up my vehicle David was friendly, warm and professional just as he was the first time I worked with him.
Purchased a CPO 370Z two days ago. The buying experience with Senior Sales Consultant Norbert Rivera could not have been better. He accompanied me on an extended test drive and, the next morning, picked me up at home half an hour from the dealership to take me to take possession of the car. Norbert gets 6 stars, and the other people in the dealership were friendly and helpful. Until the signing of the final paperwork with Business Manager Matthew Manuele. There was nothing complicated here. The price and the final punch list had already been agreed to, and I was paying cash. The problem arose when Matt started pushing an expensive extended warranty. His approach was an obsolete hard sell approach, and he very definitely did not want me to go home and think about whether I found it worth while. I finally had to tell him "back off," and when he didn't I simply said "No!" In the end he apologized and I accepted his apology, but that did not do much to remove the sour taste he'd created.
When I went to the store I was introduced to Steve Papadakos he was upfront, friendly, abd cared about my next car. I???ve been leasing cars gor over 25 years and this by far the best experiance I have ever had!!!!! If youe looking at a Nissan ask fir Steve Papadakos for a great experiance a d the best deal in the tri-state area!!!
Buying a new car can be very nerve racking and stressful. David Reyes-Guerra made me feel special, important, and above all relaxed enough to enjoy the experience and my new Rouge. I was nervous when I first came in but felt like family when I left. I came to the showroom because I always used the service department and they always did such an expert top notch job on my cars. Their prices are extremely competitive and everyone is always so nice and friendly. They never let me down and now that I purchased a vehicle from Bruce Bennett Nissan I will never go anyplace else. Thank you
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