Best service experience I've ever had. Superb, professional and personal service, with top-notch free espresso bar (and dogs) to boot! Worth buying a Subie just for this. Also, Susan, my "case worker," was especially terrific. Both friendly and professional and interested in my personal experience with the car and quality of service and operation.
by JS from Minneapolis, MN
December 28, 2018
The body and undercarriage is very clean with little near perfect interior and exterior. All wheel drive is great and handling in sloppy snow is great.
I bought a used Rav 4 there. When preparing the vehicle they noticed a damage not necessarily obvious to the naked eye and contacted me. After examining the vehicle we decided I didn???t wanted the car. They were extremely courteous showing us other similar used vehicles. Then they gave us a incredible offer on a new RAV4 that we couldn???t reject. They performed as a team of used cars salesmen, new cars salesmen and the managers definitively do their best to get you a great deal. Salesmen are very professional and care about their customers and the good name of the dealer. For the new Rav 4, Mr Miguel Vega took care of us, for the original used Rav 4, Mr Bernal took care of us.
Official Soccer Dad Status!
by PIARTECH from Chicago, IL
January 9, 2019
Plenty of space and I like the power and ambient lighting. Paint color is a nice touch and the rims are a neat design. I will definitely return to dealership when I consider my next purchase.
I have purchased several vehicle from Henna Chevrolet and the purchase experience was excellent. The service experience has also been excellent.
Beautiful car and lots of space
by Smith from NE
November 30, 2018
Mechanically sound this car offers her so much space for a family with 2 small kids and often having a guest ride in the back. Fits 3 people (or two car seats and a person) comfortably in the back. Nice feature like dual moon roof and back up camera are a plus. Love our car.
I inquired about a vehicle online and Chris Tropiano responded. His experience, approach and willingness to listen made my buying experience seamless. He represented the car honestly and went above by sending me additional photos. Once at the dealership, Chris was affable and had everything lined up for our purchase. Highly recommended!
Great family vehicle. I would highly recommend!
by William from Jacksonville
December 16, 2018
This vehicle has been awesome. We love the look and overall performance and reliability. The only negative would be the paint on the hood has developed some small chipping but other than that I would drive this to the moon and back.
I have had a few issues with my car. I will most likely never purchase another Buick but the service team is great! My advisor goes above and beyond to assist in getting my car repaired. Thank you Mark for your customer service.
LIKE NEW 2014 NISSAN MURANO LE PLATINUM EDITION
by MimiIce from McKinney, TX
January 14, 2019
This car is in excellent condition with only 28,000 miles. New Cooper tires. Only selling because we have a small garage. Plan to buy a Nissan Rogue to replace it. Car Fax report shows 2 owner, but I am the original owner. Was registered in Iowa, then Texas and because of this shows 2 owner. Very reliable vehicle; have all maintenance records to pass on to new owner.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Very comfortable vehicle great transition from my
by Alan from North carolina
November 25, 2018
The Murano is well equipped and very smooth on the road, I love the ride and the drive. It sets a little lower than my truck but higher than a regular car
Found a vehicle that I was ready to buy but their no haggle pricing was too high. As an online only dealer without brick and mortar investment they should offer very attractive pricing. I managed to find a similarly equipped car for a much more attractive price. Their customer service was great so if you find a car that you like and you like the price I would not hesitate buying from them.
The best car I’ve owened
by Katie Peluso from Clermont,FL
January 13, 2019
The body style of this car to the way it drives us amazing. The seats are so comfortable and it is very spacious. I love the size of the screen and the set up of the car.
If you're buying, call Brian Giroux. If you're taking your car in for service, use Alan Solis. I've purchased two cars from BMW of Austin; both of which were great experiences. Brian was knowledgeable, helpful, not pushy, and was super polite to me, my wife, and daughter each time. Alan Solis in service is also amazing. He's kept me informed every time I take my car in, made sure I had a loaner if it was a longer appointment, and breaks down what can wait, and what needs to happen now. Both of these guys are phenomenal and I HIGHLY recommend them.
So happy with my car!
by Ambre333 from Moore
November 27, 2018
I would buy this car all over again! I haven't had any problems at all in the 5 years I have owned it! A+ in my book!
I went in to find a used car that I saw online. Marc was very helpful and didn't use any pressure sale tactics. He was quick to respond to my initial inquiry and follow up afterward. I haven't purchased a car yet, but would definitely return here.
LOVE LOVE the Nissan Murano
by mja from Pittsford, ny
August 13, 2018
Amazing car. Great luxury for a reasonable price. Handles great in snow, off road and a smooth comfortable ride around town and on the highway.
I have been buying a new car every two years for a long time from different dealerships around Austin. I purchased my first BMW at BMW of Austin. I had an excellent experience shopping for a new car with Troy Massey. Absolutely stress free, quick, very professional sales process. He found all available discount options to match my expectations. Everything was handled in a timely and professional manner. It was my best shopping experience!
Reliable car, but as your family grows...
by giantsfan from Edison, NJ
October 12, 2018
This car satisfies most needs with fair seating and tech and trunk space, but as your family grows you realize the need for a bigger car
First time reviewer here- I was looking for a car at a great price without no issues what so ever- my research led me to Brian Giroux here at BMW Austin- I’m located in California and was looking to see if I could get the best price for a 350z they had in stock. Brian made it happen, not only was he patient with me- I didn’t even had to leave my home to take of this. Got me the car shipped in immaculate condition to my home in CA. Wonderful experience, Brian was very professional and always ready to keep me up to date on the car. No hassle, no headache, EXTREMELY good deal of a well taken care of car. Thanks Brian for definitely going above and beyond to get me on the road!
Platinum has the speed but lacks Cargo
by HighlanderCrushMom from Green Bay, WI
December 21, 2018
Really sharp looking vehicle that handles very well. Grabs and flies around corners, plenty of get up and go. Roomy back seat. The features on the SL and Platinum are essentially the same, so save yourself a few bucks and just the loaded SL. Some of the tech on the Platinum have had issues so save yourself the hassle. The only downside is the cargo space is small from a height perspective. A small sacrifice for some to get the sporty look.
Used Cars.com to find a used car for our college age son, called the dealership and was test driving the car we saw on the website within an Hour. Michael Aldape was professional and really easy to work through the process. Highly recommend
Car continues to impress me each day
by Giantsfan from Carmichael,CA
December 6, 2018
I have owned this suv for only one year and it continues to impress me. The car is lightweight and zips around town but also provides a comfortable, smooth ride while cruising on the highway. It has a HUGE windshield so your visibility is awesome for those sight seeing trips. Plenty of leg and head room in front and back seats which is important as I have long legs. It's quiet inside, the dual temp control is a nice feature as well as heated seats after skiing. I appreciate the good gas mileage it gets. I travel weekly to Tahoe during the winter and the all wheel drive makes driving in the snow with just snow tires (no chains) a breeze. I drive a little on the fast side and this car handles well and hugs the road on turns no matter what your speed. I've only had one problem-the power steering hose developed a leak. I found parts for a Nissan to be more expensive than my Ford. For some reason the rear camera is not always reliable and sometimes doesn't show items behind you that are clearly present. The amount of stuff you can load into the back is impressive. Believe me when I tell you I transported 11 foot pieces of crown moulding in this car easily with not an inch coming out the window! I've been very pleased with this vehicle and would recommend it.
Bob Rasch was amazing. Gave us details and provided ultimate service!
Provided a tour and made us feel comfortable while we waited.
Thank you Bob, we will be back!!
Rides smooth like a Cadillac
by Laveville from Evansville, IN
December 13, 2018
I enjoy the comfort, smoothness and quietness of the Murano. It’s performance reminds me of my pastors CTS Cadillac. The luxeries of the Platinum is exceptional in comparison to other luxury vehicles. One feature that is my favorite is the cruise control. I can choose how 1-3 car distance and the car will adjust the distance without braking.
Great service. I had an appointment for an oil change, tire rotation and a software flash updat recall. My appointment was at 0800 and I arrived at 0745. Left the dealership at 0930. Seemed a little long but no big deal, they also washed the outside of my truck!
Love my car
by Takeeia from Gulfport ms
January 6, 2019
Best suv experience and safe for my growing family. I feel like I am a stylish mom yet providing comfort for my family. I love Nissan.
Have purchased two vehicles here, easiest vehicle purchase ever! Greg is fantastic! The vehicle was in much better shape than I???d expected, and it was exactly what I was searching for.
Not my wife's Infiniti q 50 s hybrid
by Toni Z from Overland Park KS
January 5, 2019
My first Nissan Murano, very nice ride,traded my Infiniti fx 35 for Murano,of course fx have much more power but ride comfort is much better ,I bought platinum model I am happy for right choice,it have all the bells and whistles,still little bit less than q50 s hybrid , anyway if you in market for new SUV you won't be disappointed with Nissan Murano
Kudos to Round Rock Nissan especially to Nissan associate Nick. You are the greatest at making me feel like top priority every single time I’m in the dealership
LOVED...LOVED...LOVED THIS CAR!!!
by Rachael from Suffolk
December 24, 2018
I had never heard of a Murano when we first purchased it...but it wasn't long before I FELL IN LOVE with it!!! We owned the Platinum version and it had every bell amd whistle that you could want in a car!!! It was a dream come true!!!!! I was heartbroken when it was totaled in an accident, but we will be purchasing another one in the future!!!
Extremely courteous staff, comfortable waiting area, they were ready when I pulled up to the service department. I love my car and the dealership - very happy
by Rach22lynne from Hopkins, Mo
January 3, 2019
We have owned a range of SUV"s(expedition to Nitro), the Murano is just the perfect size for our family of 4. Not too big, not compact. Properly maintained, Nissans hold their value and run forever.
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