My initial complaint was regarding service with Porter Nissan where it was later determined that it was actually Nissan that was preventing my repairs. The service manager made several attempts to convince Nissan that this was a cause and effect issue however Nissan balked at the repairs. The service group at Porter are top people to deal with and will go the extra mile for you. After it was all said and done Porter was in my corner.
Where to start, the customer service is great! Always straightforward, polite and realistic people who understand what I want. Service for me was in and out and for the year that I have been getting my car done here I never had a problem. A very professional and legitimate business, I would recommend them to all my friends, Nissan or not
As soon as I arrived at the dealership, I was immediately greeted by John Kerver and was with me thorough the entire process. Even the last minute to help get my phone lined to the bluetooth system in my 2016 Rogue.
Excellent New Vehicle Purchase Experience.
My salesperson, Sheri made the purchase process as smooth and easy as possible.
I would highly recommend both Sheridan Nissan and Sheri for purchasing a new vehicle.
My experience each and every time I purchase a car from Sheridan Nissan. Is exceptional experience. I look for Eddie Flahn because of his caring and he wants you to be happy in your purchase. I recently brought a 2017 Nissan Pathfinder, I was very indecisive about what features I wanted in the car. I had Eddie moving cars because the ones I wanted to look at was behind other cars and he had no problem doing that for me. Eddie Flahn was very patient , caring and I didn't feel pressured to purchase. I had him working all day for me and he didn't have any problem doing that for me. Eddie Flahn is a great person and cares about his customers.
For a young woman new to the car industry, this girl knows her stuff. I was thoroughly impressed with her presentation and demonstration of my new 2016 Altima. She made me feel confident and comfortable with my decision. I will absolutely refer her to all my family and friends.
Women hate buying cars. But then I met Charlie the guy with a bow tie. He was interested in what I wanted and did not try to tell me what I needed. He treated me respect and now I am driving the car I wanted.I will definitely have all my family and friends ask for Charlie when they are looking for a car. Thanks Charlie. Joyce
I recently purchased a car from Sheridan Nissan and had the best buying experience that I have ever had. Mike Bellina was my salesman. Mike is a very knowledgeable salesman and explained everything to us about the car. I live downstate and read great reviews on your dealership and wanted to see for myself what was so outstanding. All the reviews I read were correct!!!!! I had such a good "no pressure" experience I will certainly buy again from Sheridan Nissan. I think that lots of dealerships can be nice places but your customer service was just outstanding. I can't say enough good things about Mike either. He was just wonderful from the time we got there until the time we left. Everyone was really nice to us. It's your outstanding customer service that will keep customers coming back. I will definately spread the word downstate about your superior dealership.
I have never gone to a dealer for repairs because of the dreaded "mark up" (the saying "they replace not repair") but I went to Sheridan Nissan and was SO pleasantly surprised! Not only was the service that was done to my car excellent -- and has been working beautifully for the last month with no problems -- but Mike consulted with me about what REALLY needed to be done and didn't try to talk me into anything and provided me with a coupon that saved me 20%. I was so grateful as my funds were pretty low. I will now go back and get the rest of the work done - I wish I could remember what the mechanic's name was as he was terrific also. EXCELLENT place - highly recommended!
I LOVE my new Tucson! Christian Medina listened to my needs & features I wanted and then helped me find the car that fit me exactly. The whole staff was very polite. I tried out multiple cars and Christian was nothing but pleasant and willing to answer any & all questions! I cannot say enough good things about him and the whole team !
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
I did an 100 mile search for a specific vehicle I was looking to purchase. I found the newest model, with low miles and cheapest price at CarSense. I called and made an appointment with Mike Hallman. Mike was great to deal with and was very helpful with providing information. My experience consisted of the following:
- The car was practically brand new with very low mileage.
- The price was the best within a 100 mile radius.
- I was genuinely surprised by the amount they gave me for my trade-in. I'm use to getting low-balled on trade-in's not MORE that I expected!
- Test drove the car and committed to the purchase. Mike searched several financial institutions and got me a great rate.
- In and out of the dealership in record time.
Just a great experience all around. I feel that I got a great deal. No haggling on the price or trade-in removes the stress from the process. I guess it helps when the price and trade-in are generous and fair. I would recommend CarSense to anyone looking for a new vehicle. By the crowd of people at the dealership, I think many people would agree with me!
I recently had visited here in looks for a new car and and was welcomed in without being pushed or sold. They gave me space til I was ready and once I was ready to “Make the deal” they were easy to work with and willing to do what made me happy.
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