Used 2018 Nissan Rogue for sale near Robbins, IL

This was my first time visiting the new stand alone Genesis dealership down the street from the previous Hyundai/Genesis dealership. The experience and customer service were night and day in comparison. Adam was professional and courteous along with the rest of the staff. At the previous dealership, it was a playground up to and including witnessing a profanity laced fight in front of the entire waiting room between a sales person giving a test drive with a potential customer and a porter that cut him off. I came in for routine maintenance as well as an inspection to a couple of issues I was continuing to have in which the old dealership could not supposedly find after numerous attempts with the other most likely caused by them when I had to return twice for a recall. Adam called a few hours later with a find and fix for both issues with no warranty coverage haggling. I've always loved my Genesis but I would NEVER go through the previous dealership no matter how many times they harassed me with daily calls, emails, and texts (true story). I absolutely will go through Aurora Genesis when I'm ready for a new one!

This was a replacement vehicle for a Toyota Camry that was totaled. Bought it, it was 3 years old with 36,032 miles on it. Been rear ended $14,000 in Damages to the rear, there’s only 2 things I would complain about. One getting a replacement Drivers seat has been a problem, I’ve even looked in Auto salvage yards to get a replacement seat, it’s been a headache, and if you do find one you got to give the first 2 numbers of the VIN # so the wiring Harness will work.. if you have the American built version , the Japanese or Korean Version Wiring Harnesses will not work, they will bolt in, but the Harnesses won’t work. Been looking for 3 years for a seat , still can’t find one. I’ve looked in both North & South Carolina for a replacement seat.

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

I bought used 2021 with 19,000 miles. I now have 53,400 on odometer with no issues or problems. I have replaced tires/rear brakes-normal wear. I had a local Nissan dealership CVT transmission recommended service @ 50,000 miles ( no one else can service) cost $320.00. I have had zero issues thus far. I need to do transfer case/rear serviced at 60,000. I pay for a full service oil change every 5,000 miles which is imperative for vehicle reliability. DO THE SMALL SERVICES !!! the few dollars spent will save you from spending for major repairs later…. My father taught me this. A car is the WORST investment you can make so take care of it. I buy a car and keep til the wheels fall off and love having a reliable vehicle and no car payment.

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

I bought my Rogue new in Sept 2018. I currently have 78,000 miles. Mostly town as I live in the mountains at 4000 feet. It has handled curves, snow, ice, mountain climbs and descents. I have had the oil changed and tires rotated every 5000 miles. I still love my Rogue as much as the first day I drove it! I love the cameras, the safety features, and mostly the automatic start and heated seats and steering wheel! When it 2 degrees outside it is so nice to get into a warm can in the morning on the way to work! I can even start it from my office through concrete walls without even seeing the car. I just know by count when she will start. I think this car is very comfortable. The only thing I DO not like are the buttons for the AWD, gas, Eco set. You can not see them without looking under the leftside steering wheel. I don't like taking my eyes off the road just to push AWD. And they are not lit up at night either. Other than that, Reba has been my girl for getting me safely to all destinations. It can be a bit noisy on highways. I have no problem with acceleration, but I don't ever get over 50 mph most days. All in all, the best car I have ever owned! I'm keeping her for a long time!

I had a good experience with Chris Price awesome sales man.. no pushy sales tactics.. he was honest and straight to the point.. I have bad credit.. and was turned down from alot of different dealers Marino, Hawk,Naperville and Shermans.. all said No.. but Carmax have me thre car I wanted wth super low miles.. Thanx Chris you a good guy 🤗

It's the best SUV with all features within decent price. You have all safety features like blind spot in the base model. I test drives Honda CRV and Rav4 and then decided to go for a Rogue.

I purchased a new Honda CRV this past weekend from JP. JP is hands down the best there is. Not only is he knowledge and kind, but also works very hard to make sure you get the car you want and that you don't spend too much wasted time at the dealership. Out of all my times buying a car, this has to be the most positive experience I have had thanks to JP. Would buy another car again from this dealership.

Our 2018 Rogue has been a trouble free means of transportation we love the SUV in every way. It is an excellent value and is a great all around multi purpose vehicle. Our local Nissan Dealer Henderson Nissan is an outstanding Dealership and gives us excellent service.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Amazing, a great sales team, they were diligent and respectful at all times. No pressure and really always a willingness to work with you and your goals.

Great prices good service very polite and knowledgeable staff. I bought a car from used car super store. After being tricked by lots of dealers and sales guys I was referred to them by a fiend of mine and I am glad I did go there and ended up buying a car. Very honest and straightforward sales staff.

Clean & well-organized dealership. There was no wait time to buy my truck, which I really appreciated 👍 Thanks to Auto House!

Simple process ... I will be shopping here for my next car too It was effortless and they have great cars It was a good one

George was very knowledgeable in helping me narrow down what I was looking for and ultimately finding a car. Would recommend!

Thank you to Teresita and Money Carlos they were great and provided great customer service to our family. We love our new 2018 Journey! Keep doing a great job friends!

Earnest is a great guy. Very helpful and friendly. So nice he helped me with my first car

This was by far the best car buying experience EVER! Victor was professional , prompt and made sure our transaction ran smooth from start to finish ! Victor took extra time to show us all the cool features our new Toyota Corolla has. The finance guy made sure we got the best rate and helped us find the best deal for an extended warranty. Can not say enough good things about this dealership and the entire team at West Chicago auto mall

My sales consultant Travis was excellent he has great customer service and explained everything clearly. He made me feel very comfortable from his hand shake to his smile. He did a great job. Thanks Travis.

Bought a car on Wednesday night noticed the brake light was out. Told me to bring it back on Monday and they would take care of it. Did the oh I am in a cabin filter and even filled it up. Will shop again.

I just purchased a car from Castle Hyundai of Oak Lawn, and I couldn’t be more grateful for the experience. From start to finish, the team showed true professionalism, care, and integrity—qualities that can be hard to come by in the car-buying world. Now I truly understand what they mean when they say “Drive Happy!” Jim (Sales Manager), Nick (Sales Consultant), Brennan (Internet Representative), and John (Finance Manager) were an absolute pleasure to work with. They went above and beyond to make sure I felt informed, respected, and supported throughout the process. They were transparent, never pushy, and always willing to answer my (many!) questions with patience and honesty. It was clear that they genuinely cared—about the car, the deal, and most importantly, about me as a customer. They didn’t just meet expectations - they exceeded them. The entire process was smooth, respectful, and even enjoyable. These are good people who take pride in doing right by others. Thank you to everyone at Castle Hyundai of Oak Lawn—you didn’t just help me get a great car, you made the whole experience one to remember. You went the extra mile (pun absolutely intended) and because of you, I now Drive Happy!

This is car number 8 with Midway Dodge. This is the only place we shop. We always receive great service from everyone here. Thank you for the great service especially Money Carlos