I have bought or leased 4 different cars from Toyota of Muncie. The sales agents are top notch and the process was extremely smooth. Mike in financing is excellent to work with. The dealership is a delight to wait for your car while it's being maintained. Clean with a great coffee bar. Overall a very pleasant experience.
My wife and I were looking for a Silverado 1500 and Hare had the exact one she wanted. Grant did an excellent job from start to finish. My wife and I would definitely do business with Hare Chevy again!
After feeling like I got the run around from the sales guy there, Scott Harmeyer stepped up and took over and changed my mind and opinion of the dealership. He streamlined the process, and made the experience one that was quick easy and enjoyable. I didn't get the vehicle i wanted but very satisfied with the vehicle i got. Thanks Scott!!
although we never met in person, I felt like I was being treated as there best customer. Carly was open, an honest, slog with the rest of the staff I spoke with. My sister and brother in law who I helped with the purchase said they were super nice people and treated well! Thanks
Had another outstanding experience at Napleton Hyundai in Carmel. We had more bad experiences with with 2013 Sonata with Dealership in Tenn. My engine was replaced due to a factory defect when driving on vacation. It blow up on the north side of Nashville, TN. They fixed the car with a new engine and then shipped the car back to me and I drove it for a month. But I hit a pot hole and the motor came lose. The dealership in Tennessee, did not re-attach the motor mount. The engine shifted 4 inch up and 6 inches to the right.
Needless to say, there car was in bad shape and had to be towed to Napelton. I called and talked to Chris Peters, he was immediately able to help me and get me a loaner vehicle and start looking into the needed repairs. His Team found other things that were not right with the Vehicle after having the engine replaced at the Hyundai Dealer in Tenn.
After talking with Chris Peters and finding out everything that was not done right on the new engine replacement with the dealer in Tennessee. I was ready to trade in this vehicle and find something else.
I was able to talk to Chris Modory who sold me my car in 2013. First I went to Hyundai Corporate they did not not want to do anything to help their customer.
I went back to Chris Modory. He was able to get his GM Sean McCain involved and helped understand everything that went wrong with my 2013 Sonata. They were about to help me with trading in the 2013 Sonata and giving me an outstanding deal on a 2015 Sonata Sport Turbo. They understood my frustrations and made a bad situation into another great experience. None of the problems were any fault of the good folks at Napleton. This was all from a Hyundai Dealer in Tennessee that did not fix the car to Hyundai Standards. I really appreciate them working with me and going above and beyond to help me get into a different vehicle to my liking.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
I stopped to look at a used 2018 Jeep Grand Cherokee SRT. After reviewing the CarFax the car was a Canadian Import car, which means that the factory warranty is null and void in the U.S., and the vehicle history details in Canada are not as comprehensive as the U.S. Buyer beware! The sales person told me the OEM factory warranty was still in tact, which is concerning.
Excellent ! on time as promised ! extremely polite and answered all questions!
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