Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
MyService Advisor is Derrick Howard. Each time I take my 2016 Toyota Highlander Platinum in for service I am greeted in a very friendly manner and rapidly receive a detailed assessment of my vehicle service needs.
Mr. Howard is very Customer Focused, a consummate professional and provides intelligent easy to understand explanations with frequent follow up while I am waiting for completion of service.
Without any doubt, this is the “Best” Automobile Service facility I have ever engaged. Derrick Howard deserves much of the credit for my satisfaction with service from Nalley Toyota of Roswell.
My experience of buying a car at this location was an excellent experience. The location has a wide range of vehicles in good condition and the prices are very reasonable. Buying a car can be stressful but the sales staff such as the delighful Winsome Gadson made the experience pleasurable and genuinely wanted me to buy a car that I would be happy to purchase without comprising style and budget. I cannot praise her enough for her knowledge and customer care.
The manager, Bobby Grimes is extremely helpful and was very accommodating to my needs. He is a credit to the company and again made an otherwise stressful experience go smoothly. The other staff at the location are great too(Shawn and Lee)! Whoever helps you to get a car goes the extra mile.
Again Hertz Car Sales Marietta, thank you for your great customer service. I would highly recommend that a buyer take a look at their great selection of cars. You won't be disappointed!
If you need to buy a quality car at a great price, Hertz Car Sales on S. Cobb is the place to go!
The team there is phenomenal. I literally felt right at home. They went above and beyond to make me feel comfortable and make the car buy process as smooth as possible.
I have already begun to recommend them to my friends and even random strangers. They went above and beyond to make sure that I left with a car that I love and was in great shape.
They are AWESOME!
From beginning to end I received exceptional customer service from Mr. Jeremy Blandford. A Mr. Ray helped me with signing final papers, but Mr. Blandford set everything up so that it was a smooth transition. The entire staff showed professionalism and the process went quicker than I thought. I can't rave enough about Hertz Car Sales in Marietta! As a state employee and single mom I love the car price, the warranty Hertz offers, and especially my monthly payments!!! Mr. Blandford was available whenever I called and kept me up-to-date the entire (painless) process. It almost seemed too good to be true, but it was not. Love my new car! Jeremy Blandford is awesome and I am honored to have done business with him. I will definitely be sharing this experience on other review sites and referring who I can to Mr. Jeremy Blandford. He was an angel and blessing to me. If you're looking for hidden treasures go to Hertzcarsalesmarietta.com, call Sales at 1-866-382-4775, or go to the office at 1551 Cobb Pkwy S, Marietta, GA 30060. Be sure to ask for Jeremy Blandford. ¿
I love Hertz Care Sales in Marietta, GA! Jeremy Blandford and the rest of the guys there worked endlessly to help me get the vehicle of my dreams. I can't thank him (and them) enough... I am forever grateful!!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
My purchase was a bit lengthier in process than usual ,but it all worked out . My car salesmen Xavier Pena was professional and patient . Marc in the financial department was also very helpful and accommodating. I would recommend this dealership to anyone ,they have a wide variety of vehicles to choose from and many helpful staff .
Good service ,staff know elite, professional and polite
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