They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
Had a great experience working with Gary on our purchase of a new CX-5. Not only was he extremely knowledgeable, he immediately put us at ease with his friendly demeanor and no pressure attitude. He listened to our preferences and was very patient with our many questions. He worked hard to get all the paperwork in order so the car would be ready quickly and kept us informed of his progress. I had jokingly asked for a big bow on the car, like you see in commercials, and on the day of pickup I was greeted with a big red bow on the windshield! This confirmed our opinion that Gary goes above and beyond and really cares about his customers, even after the sale is made. Before handing off the keys to us, he took the time to go over the many features of the car and never made us feel rushed. Overall this was one of the best experiences we've ever had and would highly recommend Gary and Lannan Mazda as the place to go for a car.
My experience was great while finding my car, Lou-Royce Christopher was an excellent help especially with getting back to me with information. He answered all my questions and worked very hard. In the end I found the perfect car for me and I???m very satisfied.
Walked into Kelly Nissan Lynnfield Ma. Alex Menendez is sensational he took the time to help me and my friend to buy SUV???s! Best place to buy an Suv! Alex is the best and so is Kelly Nissan! We love Alex and our new SUV???s!! Thanks again for outstanding salesmanship!!🚗???🏻
Drop my car off for warranty work the night before. Early call the next day saying my car out of alignment. I never noticed that. Call late that day saying the warranty work can???t be complete for four days. Alignment report looks ok. Says ???an alignment not performed??? right on report. Invoice says ???customer requests??? to perform alignment. I think this is a scam. I think cars can be technically out of alignment but it is not enough to require an alignment. These guys can???t wait to tell You the car is out of alignment so unsuspecting people like me authorize them to fix it.
My sales person was Luis Cepeda. He was respectful, knowlegeable, friendly, patient, thorough, pleasant and positive. His manger Shaun was very accomodating and patient as well. The financial manger was very thorough and knowlegeable. the above team was one of the best teams I have dealt with at a car dealership
I never felt overpressured once entering Commonwealth Motors. I knew from doing some research that the pricing they offered was fair. Kevin was a very easy person to deal with, and knew everything I needed to know about my vehicle. It was one of the easiest experiences I've had in a car dealership, and I would recommend Commonwealth.
Mike's attention to detail made it a great experience
by Maddy from DealerRater.com
December 5, 2018
I don't even live in New Hampshire state. I was visiting a friend of mine, for a birthday party & since I was in the market for a Accord ; my friend suggested we take a quick look at the dealership that was just two miles from his place. I was greeted by one of the managers & handed over to Mike. From the beginning he was very open about the pricing & what he can sell the car for. The fact of the matter is he called on the phone another dealer I had seen earlier, to compare the charges with me listing in, never seen anyone do that before. If you known what exactly you want & have a fair price in mind, my two cents is these guy will most of the time meet it or beat it. Thanks Mike for all the help. Happy Holidays to you & your family.
Requested an Oil change, installation of 4 new tires and new windshield wipers. I was disappointed with the oil change because the oil use for the change was not the standard synthetic blend 5000 mile change the vehicle came with and has been used for the last six years. It was the non synthetic oil with a 3000 mile change recommendation.
The right rear brake on my ???14 Q50S has been making a horrendous squealing sound for several months. After having an incredibly difficult experience working with the Infiniti dealer I purchased the car from in central Mass, Infiniti USA sent me to Infiniti of Norwood. Nigel and his team have been excellent to work with! Great communication, easy to talk to, tremendously helpful and a pleasure to work with. Thank you! I feel as though they have gone above and beyond to help me resolve this issue (and we are still working on it.) I also had an oil & filter change while my car was there. The job was done well and engine compartment was clean / no oil spills / drips. The cost of the oil & filter service (synthetic) was about $40 more than at my previous Infiniti dealer though. Thought this was a bit high, but honestly, the quality of service I am seeing is worth it. Great experience, thank you.
Fantastic Experience, excellent people and service
by Noreen from Weymouth, MA
June 1, 2018
Two things I hate most is shopping for a new car and phone. Coastal Nissan made the car shopping very pleasant. Lance and Tommy, took the time to go over the car I was purchasing in great detail. Sean in financial was efficient, friendly and helpful. George in the service department was also very friendly and accommodating. What a fantastic team.
I will definitely go back to Coastal when we need a new car. I love my 2017 Rogue.
Car shopping has always been taxing, but working with Lance Ward and the team at Coastal Nissan truly changed that experience for my family. My husband, our 7 year old son and I visited the dealer on two occasions before deciding on a purchase. During each visit Lance spent numerous hours with us going over options on the different vehicles we were interested in, as well as pricing/financing options available to us. There was zero pressure, 100% transparency in the process and price, and none of that typical old school car salesmen foolishness. The gentleman who worked on the financing part for the deal for us was super-efficient, friendly and thoughtful and got us a great rate with a local bank. I’m confident I got an excellent deal on my new car and the fabulous service we received throughout the process was just the icing on the cake. Look no further than Coastal Nissan for your next purchase. I know where I’ll be going next time!
I had an excellent experience buying a used vehicle from Coastal Auto Center. My salesman, Lance Ward, arranged a test drive. I really liked the Nissan Altima and found the " no surprise price" to be fair. Lance showed me the Carfax and told me about some recent repairs made to the car. There was no haggling involved and Lance gave me a very generous allowance for my trade. Linda, the friendly office manager, helped with the paperwork and I was out the door with my new car in a few hours. Hassle free and great people to deal with.
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