Used passenger vans for sale near Altadena, CA

I brought my car in because the battery was dying on me and it was becoming unreliable. Ian Archer in the service department took care of everything from the moment I arrived. He immediately understood the urgency, got my car checked in quickly, and went above and beyond by arranging a taxi ride home for me — and even had one pick me up when the service was done. The entire process was smooth, professional, and stress-free. Ian kept me updated throughout and made sure the battery was replaced promptly. It’s rare to get this kind of personal attention and care these days. I’ll definitely be back for future service — Ian is someone you can trust to get things done right.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Just want to give a shout out to Christian for a job well done! Great experience at the largest usud car dealership in the Valley! We were treated Very Well, couldn't ask for More! Thanks for all of you who helped us at CarMax!

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Good Experience. Good Service. Helpful Representatives. Able to answer all my questions. Assisted in transferring to Arizona Carmax.

I had a wonderful experinece shopping for a used car at Carmax in Torrance. The entire staf was helpful and kind. The salesman made the process very easy.

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

Recently I had to get a newer car and believe me I was stressed because of the situation but when I went to CarMax which this is my second car from them it was once again amazing to work with them! I had the pleasure of working with 2 amazing sales associates. Helen Mayo who was my main sales associate and Cheyeene Toliver who helped out my wife and myself when Helen was off! They both were very kind and helpful and made the process an ease! I was thinking of other options but since they were amazing I went with them instead if your looking for a car I highly recommend you ask for either of these two women they are a great help!

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Fast transaction and very good customer service I recommend this dealership here don’t sell nothing extra

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!

the process was so easy and straight forward. Nothing was hidden. Purchase process was beyond my expectation. So far, vehicle is running great !

Have owned 6 pacificas and they are great. We get about 30 mpg on the highway. Can’t complain except the nav system needs some work.

We picked up a preowned EQS and the transaction was smooth. I'd been in contact with Simon prior to just walking in. I wish they negotiated price, but I guess Autonation dealers stopped doing that...I'm old school, I'd prefer to negotiate. The finance process could have been a bit quicker and smoother. All said, we got there a bit before 1pm and were out around 4pm. We had to stay on top of things during the finance process for a few promised items to ensure we'd get a due bill. Signed a bunch of papers, but when I got to the one that committed my dollars, I to refused to go any further until I got the due bill. Just make sure you know the buying process and advocate for yourself. Every dealer tries to squeeze you, HOI is on the spectrum of one of the better experiences. We didn't experience any high pressure tactics, so we appreciate that. I think Simon and his partner Salem are good sales guys to deal with.

My family of 6 has had this van from coast to coast and it has been a dream, haven't had one problem. We keep it maintained from the dealership, no electrical or mechanical problems at all. Highly recomended

Very friendly, follows up as promised. John Menzano was the best, he was personable and did not come across overbearing. Jennifer was also very good with our finance needs.

My Sienna XLE is a 2018 Braunability handicap van with the 285 hp V6. I bought it new, it has 40k miles. I’ve serviced by the book, replaced battery this year, put one set of tires on it, and have driven it like I stole it. It’s never missed a beat, is comfortable, durable, dependable, averages 19 mpg on short runs of 15-25 miles. To my dismay, Toyota Sienna’s are only available after 2020 with the 245 ho 4 cylinder hybrid. I may be forced to buy a 4 cylinder Sienna, but I sure don’t want to. Don’t like the looks of the Honda, Pacifica, or others.🥴🥲

THE BEST CUSTOMER SERViCE I EVER RECEIVED AT A DEALERSHIP. Ask For Mango or Chris the best of the best . Tell them Ninoshka recommended them.

Very kind sales managers they take the time with the buyers. It’s a very comfortable sale Mike Palomata Mike Palomata greet you with a big smile. Very helpful.

i love my sienna. kristie help me with hatch problem. it was covered under warranty im so happy. my kids love so much extra space. it is very nice and hendrick employees help me with service. very happy customer

Shira was absolutely friendly and professional. She constantly updated me on the status of my car and even got me a loaner vehicle. She made the entire process pleasant and efficient. Thank you Shira!

This is our second odyssey, love the can with all the safety features. We have had great reliability, and now have just under 100,000 miles (99683) and have had only minor issues. Normal wear items plus an injector problem repaired under warranty. A few recall items ( door handles, back up camera fuel pump) all taken care of under warranty Love this vehicle, love it and will buy another when they redesign it. Rides very well, has a ton of safety features, interior is very comfortable. Highly pleased.

My salesman was Mason. He is new to car sales and I had the privilege of being his first sale. He was very attentive. Didn't pressure me at all. Took time to help me find what I needed. Me being a single mom, his manager Julio understood my budget and circumstance. Everyone was great. I'll tell all my friends about them.

Meets all of our needs. Seats our family of six comfortably for long road trips with tons of room for luggage. Pulls our Salem Cruise Lite Trailer better than our Ford Expedition. No sag in the back and very little sway. We love our NV.

The sales & finance team was great!!! Syed & Carlos were wonderful to work with as well as both were VERY personable. Enjoyed our conversations with both of them. It was a pleasurable experience and we're loving the truck!

Sales guy Jhon was very enthusiastic and helped us buy the car we wanted. He also helped us with all the procedures and secured a good price. Thank you. The accountant was also very good and patiently helped us organize our cash. As we decided to buy a car in full, we provided a lot of small denomination banknotes. She patiently answered my questions and helped us count the banknotes. Thank you.

I have this gift - I can tell if the person is taking advantage of me! Christian Herrera is the person that work with us! Right away I felt his kind heart and truthfulness - NO xx! He worked with us during the process. Of course he still needs to make a living. We were so impress with his professionalism and enthusiastic! Definitely see Christian Herrera and he will work with you! Thank you!

Car is safety oriented. Has a VERY Steep learning curve, but once figured out very nice too drive, Manuals are lacking an interactive pdf, just a plain pdf. There are 4 manuals a lot to read. Car is long and wide so keep that in mind when taking turns. Most features can be customized under systems. I recommend sitting in car with manuals, and try out the features.

Mazen was awesome! He was very helpful and made the whole process very smooth. We were trying to figure out what choices we had, and Mazen narrowed it down for us especially since we have a family that is continuously growing. Excellent customer service and amazing overall experience. Thank you again, Mazen!

Not a big fan of the breaking system which wears out the brakes if you follow vehicles close. Interior storage spaces are much smaller or non existent. Interior much more cheaply made and does not last nearly as long.

No nonsense sales of a well-equipped Accord. Thank you! Ali and Steven are Great 😊. Wide selection of Hondas. Check them out. (Word requirements for review.)

An excellent comfortable kid hauler. Or if you prefer to haul a furniture it will get the job done better than a pickup truck. We love our Odyssey. This is our third Odyssey having owned a 2007. 2013 and now a 2024.

I would like to thank Zaman and the rest of the team for gettin the deal done good dude and ill be hittin your phone up in a few months to buy another car 🤞😁

I love the car but why oh why would you not put a key operated cargo opening! This Back hatch is so heavy! I didn’t even look at the lack of that feature when I bought the car. One would assume it would be there at this price point.

Great dealership but do not believe the hype on the Mirai! Often impossible to get fuel in the San Gabriel Area. Stations are off line more often than not. It is like living during the oil embargo of the 70's with no end in sight. Spend hours looking for a station, you find one online and wait for another hour, only to experience a mechanical issue. Great car just can't drive it.

Traded our 2025 Toyota Hylander Hybrid awd because the seats were so uncomfortable and was told there was nothing they could do about it for a 2023 Sienna. We were looking for a road trip vehicle when we bought the Hylander but both Toyotas Got great gas mileage 36 mpg drove good but the seats were uncomfortable and a little hard to get in and out of because the roof line has been lowered. Didn’t have the room inside as our grand Caravan and you couldn’t remove the second row seats they wouldn’t even lay down flat just lean forward. Was a bigger car outside than we wanted but not as roomy inside. After 9k miles we traded it. Would be a good car for someone