Having been a decades long customer and Mercedes owner, I am compelled to write my complimentary review for Jim Major; my service consultant. This is the first time I have done this and I feel it necessary that someone recognizes the value of this Service Advisor. He is a refreshing change for the better at the Atlanta Classic Boggs road location. Previously I had experience mixed results from service advisors and Jim has put that all to rest. Outgoing, friendly, knowledgeable, thorough and excellent communication skills. He recognizes potential problems and resolves them quickly and efficiently. A breath of fresh air at the service department.....................
Chad went above and beyond expected service. I live in SC and connected with Chad on the internet. Once Chad and I agreed on the car and price he kept me in the loop constantly on its delivery. The delivery was late due to a recall, so rather than having me come to Atlanta he delivered the car personally to me over Thanksgiving weekend after the car arrived at the dealership. Could not have asked for better service.
Best comfortable road trip vehicle
by AdanG from Hayward, CA.
January 21, 2019
Road trip to Vegas was comfortable. Camping in remote location no issues. It’s my commuter vehicle I drive 100 miles Monday through Friday. The Diesel engine is reliable and fuel efficient. Plenty of horsepower/torque to merge/pass or off road.
Whole buying experience was fantastic. Couldn???t have been better in anyway. Mike was great on getting the deal done. Truly amazing all around. Pricing was 10x better than anywhere else in the country. Trade pricing equally as good. Smooth process.
I love it! Gorgeous and easy to drive
by Rosario from Philadelphia PA
November 12, 2018
Exactly what I was looking for! It’s very comfortable, fast’ and drives great! I shopped around quite a bit, and this car was by far the best deal for my money without sacrificing quality!
The sales team was not pushy at all. I felt really comfortable in every aspect of the car buying experience. Although, I think I should have gotten a better interest rate, I was unsure of if I could negotiate that aspect of the transaction, but you live and learn.
Sporty practical strong spacious:
by Radman from Eau Claire, Wisconsin
September 28, 2018
This car gets consistently 33 mpg diesel mileage at 70 mph. Good exceleration. Quiet and comfortable. I have the Pasm air suspension and it lowers for easier entrance and exit. This has the 18 way sport seats which have high sides making exiting more difficult. I find the 14 way seats more comfortable. This is my 3rd diesel Porsche Cayenne. I would keep buying the same one. These are expensive with the desired accessories.
Carl was so great to work with. Everyone at the dealership was very attentive and had great attention to detail. Made the buying experience a very pleasant one. Would recommend Carl to others.
Outstanding performance and comfort
by Jon from Albany NY
July 10, 2018
Great driving car, solid and quiet. Can’t even tell it’s a diesel. Tremendous range of 700+ miles per tank and very comfortable seats make you think you could go that distance non stop. Excellent fit and finish. Nicest car I’ve ever owned. Highly recommended if you travel long distance or need to haul some gear.
I have been a long-time Porsche customer. When moving into the Atlanta area my previous dealer suggested Jim Ellis Porsche to take care of my cars. I've had great experience and support from the service group (a shout-out to Craig Buffinton who takes excellent care of my vehicles.) This was my first experience buying a car. It also was great. Brandon Matsumoto provided the "exact" amount of interaction and support for my wife and I to feel comfortable with the process. Ryan McIntyre, the pre-owned sales manager helped us work through a couple of points unique to our needs. The quality and depth of the selection was important. I have made my purchase of a CPO 2016 Cayenne S and am very satisfied with all aspects of the experience.
It's a gem
by Richard h12 from Plano, TX
May 4, 2018
The Porsche Cayenne is a gem! A SUV actually with style and great performance. It's a joy & fun to drive. The diesel, that I have is like a jack rabbit, the first thru the intersection while others are just getting going.
I have been driving Audi's and BMW's for over a decade and wanted to try something different. As I was searching for a car, I test drove a Macan. The car handled beautifully but what blew me away was the warranty. 6 year unlimited miles. I ended up buying a Cayenne because of the space but Porsche performance is second to none. I love my car.
PURCHASED A GEM
by BIGB from LEAGUE CITY
March 23, 2018
WE HAD WARRANTY WORK PERFORMED ON OUR PORSCHE PANAMERA. THE DEALERSHIP GAVE US A LOANER (MY WIFE'S NEW CAR-PORSCHE CAYENNE) WHICH WE DROVE AND FELL IN LOVE WITH. DUE TO OUR NEW GRAND DAUGHTER THE WIFE'S RC350 LEXUS WAS NOT SUITABLE FOR A CAR SEAT AND THE UPCOMING TROOPS (GRANDCHILDREN). THIS WAS A GREAT DECISION AND WILL KEEP THIS BABY FOR AWHILE.
My first service at Porsche! Had a minor issue with my lane change assist. After several trips back, my issues was resolved. So far, service rep. was friendly enough and accomodating. The service area was a refreshing place to have a snack, drink, or just work. Check out was a breeze.
Yeah, it is worth it...
by AER from Severna Park
March 28, 2018
Recently purchased a used 2015 Cayenne Diesel - first German car I have owned and it far surpassed my expectation. Not going back to Japanese or American cars!
We met Gene nearly 1 year ago when looking at a different vehicle. Even though we didn't purchase a Porsche from him then, his professionalism brought us back for a Certified Macan S. Gene went above and beyond every step of the way to help us make the right decision, and to help us with any questions after the purchase was made. Every step was straight forward and as low pressure as it can be. We look forward to making our next Purchase with Gene in the future!
Excuse not to purchase a sports car
by Bgavris from Norwalk,CT
March 26, 2018
Fantastic truck ! If you could only purchase one car ...this would be the one !
Perfect for on road and off road ....power at will.
Mike McPherson was very helpful and knowledgeable . He introduced my wife and I to several Macans until we made a decision that best fit our needs and wishes. He will be available in the near future to explain some of the intricacies of this auto. I will recommend him to our friends.
The Porsche Cayenne
by Daisy from Los Angeles, Ca.
December 5, 2018
I love the way car handles the road. Handles turns really well and it grips the road well.I love the interior look of the 2018 cayenne. So glad it is not too electronic like some of the other cars.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
This car is the one for the pro's
by BC3241 from Minneapolis, MN
August 22, 2018
If you like fast/versatile vehicles - with a TON of TORQUE - the DIESEL Cayenne is the one. Life has to be more than getting from A-to-B - it's just better with a diesel.
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
Perfect combination of performance and utility
by Jack B from Wakefield RI
May 26, 2018
Perfect combination of performance and utility. Plenty of room inside for four big guys, Best handling, and acceleration of any vehicle I’ve owned. No comparison to BMW, I Would never purchase a different brand of vehicle again.
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