As always, the employees are always friendly, helpful, and knowledgeable. No matter how much I spazzed out on Jamel Mitchum during the process, I still left with a smile. This is the second car that I have purchase at Gwinnett Place Nissan, and I will always purchase my cars from them. Alex Ruiz (the finance Manager) was also great to work with, and I would recommend him to anyone looking for a new vehicle
I just concluded the purchase of a car at Jaguar Land Rover of North Atlanta and the team I worked with was fantastic! They are committed to the total satisfaction of their customers. They are not just JLR experts, they are good people! I love my car, and that positive buzz started with JLR/NA team. I specifically recommend salesman Marcus Freeman and sales manager Doug Martin. They worked with me on a trade-in, answered all questions in a thoughtful way, and we're nice even when I made things more complicated than necessary. Great job and thank you! I love my car and I have found a new automotive home away from home at JLR/NA!
We met Gene nearly 1 year ago when looking at a different vehicle. Even though we didn't purchase a Porsche from him then, his professionalism brought us back for a Certified Macan S. Gene went above and beyond every step of the way to help us make the right decision, and to help us with any questions after the purchase was made. Every step was straight forward and as low pressure as it can be. We look forward to making our next Purchase with Gene in the future!
Chad went above and beyond expected service. I live in SC and connected with Chad on the internet. Once Chad and I agreed on the car and price he kept me in the loop constantly on its delivery. The delivery was late due to a recall, so rather than having me come to Atlanta he delivered the car personally to me over Thanksgiving weekend after the car arrived at the dealership. Could not have asked for better service.
Whole buying experience was fantastic. Couldn???t have been better in anyway. Mike was great on getting the deal done. Truly amazing all around. Pricing was 10x better than anywhere else in the country. Trade pricing equally as good. Smooth process.
The sales team was not pushy at all. I felt really comfortable in every aspect of the car buying experience. Although, I think I should have gotten a better interest rate, I was unsure of if I could negotiate that aspect of the transaction, but you live and learn.
I have been a long-time Porsche customer. When moving into the Atlanta area my previous dealer suggested Jim Ellis Porsche to take care of my cars. I've had great experience and support from the service group (a shout-out to Craig Buffinton who takes excellent care of my vehicles.) This was my first experience buying a car. It also was great. Brandon Matsumoto provided the "exact" amount of interaction and support for my wife and I to feel comfortable with the process. Ryan McIntyre, the pre-owned sales manager helped us work through a couple of points unique to our needs. The quality and depth of the selection was important. I have made my purchase of a CPO 2016 Cayenne S and am very satisfied with all aspects of the experience.
I have been driving Audi's and BMW's for over a decade and wanted to try something different. As I was searching for a car, I test drove a Macan. The car handled beautifully but what blew me away was the warranty. 6 year unlimited miles. I ended up buying a Cayenne because of the space but Porsche performance is second to none. I love my car.
My first service at Porsche! Had a minor issue with my lane change assist. After several trips back, my issues was resolved. So far, service rep. was friendly enough and accomodating. The service area was a refreshing place to have a snack, drink, or just work. Check out was a breeze.
Had a very good experience with the dealership and staff.
by geecee945 from DealerRater.com
November 26, 2018
I have a very good experience with the dealership and the Salesperson GaithBekie. He was polite, helpful and attentive to what I was looking for in a vehicle and within my budget. I presented what I wanted to pay for the vehicle out the door. And it was meet. I bought the vehicle and I am very satisfied. I was overcharged by $223.00. Also had a great experience with the General Manager Eric Brinkman. I was overcharged $223.00 and I bought the matter to Mr. Eric Brinkman and he stated that he would investigate the matter of the $223.00 and he would get back to me. Within a few days, he responded to my issue and he said that he would personally would take care of it. Even if he had to replace the money from his personal monies. Which he laid some personal money out of his own pocket. This man has integrity, honesty, character and he values his word as a person. I like that in a man. To have value of his word. From the time we negotiated the price for the vehicle he was honest with me. We shook hands as two gentlemen as I keep my part of the deal as he did also. I am very impressed with him. I would recommend the dealership, the Salesperson Gaith and of course the General Manager Eric Brinkman.
Did my deal long distance after seeing the vehicle at a different dealership that did not want to share numbers so we could start a deal process. So, working with the dealership I. atlanta, we settled on a car and a lease deal. Went to pickup, signed all paperwork, and then found car was missing an item we really wanted. Miscommunication in the long distance deal. They worked hard, found the perfect car, and delivered it to us a little over a week later. Great job in overcoming the challenges of correct vehicle and long distance deal.
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