Concierge-level service! I was so impressed by Hamid (Sales Manager), Richard (Sales) & Jason (Finance). Leasing a vehicle here did not feel as if I was completing a typical car sale or lease transaction, it truly felt as if I had a team of advocates helping me. In addition, I was not there for hours which has been my past experience with dealerships (from Volkswagen to Mercedes to Range Rover). They had me in and out while still providing me with a clear understanding of the paperwork as well as the car. Before coming to Hornburg I attempted to do this deal with an auto broker and oh man, MISTAKE. Hamid and Richard not only came in lower on the monthly but also saved me the $800 broker fee. I'm a forever customer and most importantly found a team of car sales representatives that I can trust. Oh and I love my new Jaguar E-Pace.
Fantastic dealership. The people here are so friendly, I don't know a better place for someone to buy their car. I've bought two cars from here already and I know I'll be back when it's time to get another. They work for the people which I truly appreciate. Other dealerships just look to get the most money from me, but here they care about customer satisfaction. Check it out and I promise you won't regret it.
Fantastic car dealer, Luke was great. Price was so low I thought it could be a scam but was ecstatic when I learned how transparent they are. They did a full inspection before I submitted the final payment and took care of much more than I anticipated.
John is very helpful I asked him what I needed to buy a car with no hassle just walk in and sign and he gave me a killer deal im still working with him trying to save up the cash for the down but they are amazing over there
Great knowledge and never pressure you to do anything. Awesome dealership, quality is clean, low mileage cars and great warranty packages. They also held my car for 4 Days, due to where I was traveling from... Will buy again soon.
The dealership is very nice the staff are very friendly. They are up front with everything show you Kelly Blue Book first. The best price in the market. They are very professional and work with all major credit unions.
Had THE BEST experience with this dealership from first contact via the website w/ Dave Petty all the way until I drove off the lot w/ my brand new 2018 Disco Sport. I found the car online and made an inquiry via the contact option on the site. Dave called me within minutes and started working on a deal. I had NO idea it would be so easy and smooth. I was actually dreading the process. Dave made it so painless and very enjoyable. I had a few exchanges with Dave and the deal was done. What a relief! I came in signed a few forms with Dave and a few with the Finance Mgr, Fay who was also very pleasant. There was no hassle, no bullying, no intimidation just pure professionalism. I am so grateful for the experience and happy with my new Disco!
Although I didn't end up purchasing a vehicle from STA, I'm happy to have discovered them. Jonathan took care of me right away, and allowed me to fully test the Cayenne GTS that drew me to the dealer.
Things to note -
This 3rd party dealer specializes in Porsche sales and repairs, that means they have a great inventory of older to newer Porsche's for sale and a full mechanic shop on site.
So why not 5 stars overall?
Well, unfortunately the GTS they had wasn't in the best shape and clearly needed some TLC before being shown for sale (car parts in the trunk, battery dead, ash tray stuck open). Now this could have been due to bad timing on my part but still - if you are going to specialize in Porsche sales and charge at the higher end of the cars value then the cars on the lot need to exude the German values the brand is known for. That being said I have my eyes on future offerings from this dealer and hope something wows me into a sale next time.
Happened to be driving down Lincoln when I stopped in, I was on my way to another dealer. They were so accommodating. Friendly and helpful, made what is usually difficult very easy. I love these guys, great financing with a low payment and I'm one happy girl!
I was really nervous about the whole car buying experience but the staff at Galpin made the experience quick and painless. I received the best deal and a car that was better then I dreamed. I would recommend Galpin to my grandma. I???m so pleased!!!!
Dom Prendergast was thoughtful and made the experience pleasant. I was there for almost 6 hours, but Dom was patient and at no time did it seem like I was there that long. Dom made the process smooth and painless. He walked me through all the new features and controls, a lot since, I went from a 2004 to a 2018. Dom, also, provided me with his number in case i have any issues and to set up my first service.
My dad and I went into the used dealer ship knowing what we wanted. We saw a car online and came to check it out the sales man wasn't pushy they gave us complementary refreshments and snacks. The president of the business showed us photos of all the wonderful people he knows. My father and I had a wonderful experience here at the dealer ship. They helped drop the price from our car and we now have a great running car that is clean, engine is in great shape, I love the car thank you to C H auto for our amazing experience!
it turns out that they didnt have the car that was posted on cars.com. that seems to be a trend to keep a breadth of car types even if the car is gone because it gets people to dealership? dont know for sure
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