Disappointing. I purchased a 2010 FJ...after business hours of parts/service. We expressed concern about taking delivery and were assured of a problem we had noticed would be resolved. Needless to say, it was not. They refused to address the issue and my lesson learned was to take it to get checked out immediately and get everything IN writing, including the assurance that things would be taken care off. Oh, and found a hairbrush under the front seat and a child's book. It was not detailed to any stretch of the imagination.
I drove right in, the Service Associate that greeted me was very polite and explained exactly what was going to be done, as I waited for my vehicle he came to check on me and asked if I had any other questions or concerns, it was a great experience and I will certainly be returning to Transwest GMC for all my service needs
I highly recommend this dealership for no hassle & no pressure car buying. Richard Hernandez was the best car salesman I have ever worked with. Can???t say enough about this dealership & customer service. Top notch!
We had gone to 4 other dealerships before getting to Stevinson! The salesman at Medved seemed afraid to work in the cold or work late, & it turns out I'm glad he wanted to "call me on Monday". It was later on a Saturday Night but Henry was happy and ready to help! I appreciate Henry and the Stevinson team. They have made a "return" customer out of our family and friends!
After having been in sales my entire adult life, I recognize professionalism and always do my best to achowledge exceptional sales personnel when given the opportunity. This is certainly one of those opportunities. From the moment my wife Laurie and I walked through the door at Stevenson's Chevrolet until we walked out as the new proud owners of a 2019 Colorado, our experience could not have been better. Our sales rep Kevin Kramer was very friendly, professional, and exceptionally attentive to detail. He epitomizes professional salesmanship and has all of the qualities I always looked for when hiring staff in my 30 years of retail experience. The finance manager Jim was also very friendly, courteous and helpful. Overall, I would like to give Stevenson Chevrolet and their staff an A+ rating.
Aiden and Planet Hyundai made it painless to buy a car! They listened to what I wanted, quickly responded and did it with professionalism. I was very happy with my experience and my new car!
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