Used 2024 RAM 2500 trucks for sale near Beach City, TX

Mr. David Heard was very knowledgeable. He was polite and very effective with finding a vehicle we wanted. It was a great experience. I plan to return to get my daughter a car.

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

Kevin Babu was there to help through the buying process. Friendly, helpful and professional. We drove 2 hours to the dealership and Kevin was a big help!

Abel Avila was awesome. He did a great job and because he was so kind and gave me time to think. I will definitely be a repeat customer for Abel.

no hassle car buying! From sales to delivery, it was great. I would buy again from Randall Reed Planet Ford anytime. Would highly recommend them.

Always love taking my Car to Big Star Cadillac for the best customer service and they always do a great job. They have a deal where you can get 3 oil changes 3 tire rotations 3 car washes for a Cadillac for under $175 not a bad deal I have a appointment next week for my brakes Ty Big Star Cadillac.

Our sales rep, Beau, was fantastic to work with and was very transparent in walking us through the entire process. He agreed to work around our schedule and come in an hour early on New Years Eve to get a deal done. Super pleased with the ease of negotiation and backend paperwork. Win-win for us and the dealership.

The environment is good, the service is good, too. The service staff introduce the car in detail patiently and warm-heartedly. I am very happy with his service.

Givani was wonderful to work with. He was very attentive, professional and there was no pressure. He was also very knowledgeable about all the details of the car and answered all of my questions. I would definitely buy from him again in the future. The dealership was also a nice, clean facility. Everyone ai encountered was helpful and pleasant.

McCree always does an excellent job. As long as I live in this area they will be my dealership. Love the free loner car

First experience working with Big Star Chrysler we’ve always gone through Big Star Honda. From the moment we entered it was like we found our second home dealership wise! Manny was our salesman and went above and beyond to take care of us. Though it was a used car Manny made sure this vehicle was worked on and like brand new before we drove off with our Sequoia. Big thank you to Manny! I wouldn’t trust anyone else!

Great experience overall, Joshua was very helpful with what our needs were an really worked to get us what we needed.

Misa was very professional and helped me to get the auto I wanted. He was very helpful 👍 my Gladiator came in as ordered. Misa kept me “in the know” regarding status of my incoming vehicle. I would recommend others to use him as their sales person. I have already recommended Misa as a sales contact. The overall dealer appears to be well ran.

I?m not one to leave reviews online when I have bad experiences , non the less when I have a good one BUT I really feel my experience at Cook Ford and giving appreciation to Eric Osorio(sell?s guy) and Tania Brown(finance manager) is well worth what little time I have to get on here and leave them a review. I bought my 2022 F150 on Nov 22nd just before Thanksgiving. I?m a man of little free time when I?m off work and was in somewhat desperate need of a truck. With thanksgiving being only 2 days away I was stressed enough not knowing if I?d be home for the holiday or stuck on a train at work so I had that to add on to my stress. Just as I pulled into the parking lot rain started to pour down. I took that as a bad luck sign. I felt as if I was going to walk into the dealer and be rushed,forced and pressured into buying something I didn?t really want at a price I felt was over priced. Eric Osorio made me feel the complete opposite of that. I didn?t go in with a certain truck in mind,I just knew I needed one. Rain was still pouring and he did not hesitate one bit to go outside in the pouring rain and walk the whole lot with me till I found the truck I wanted. Never complained about the rain nor made any bothered faces about me taking my time to look at their inventory. So we walk back in and start discussing numbers as well as a vehicle trade in as I was going to trade in a Ford Explorer I had. Was nervous because I never traded a vehicle in. He made the whole process seem like a walk in the park and was able to work with the Cook Ford manager on giving me a better offer for my Explorer than I had in mind. Everything just seemed like it was going too good based on my passed experience at a previous Ford dealer back in 2019. Across the hall from Eric was the Finance Manager (Tania Brown). She was previously helping out another client as Eric was wrapping up all the paperwork I needed to sign. As Eric was finishing I could see a young lady in her early 20?s with her mom walking out Tania?s office with a big smile. That gave me somewhat of a stress reliever. Just as Eric introduces me to Tania and it?s my turn to walk in and go through the final finance process with Tania her lunch was getting delivered via grubhub. Being that I spend a lot of time away from home and don?t really get to sit down with my family at the dinner table every day/night Breakfast,Lunch and Dinner time is sacred to me when I am home with my wife and son of 2yrs old. So I told Tania that I didn?t mind waiting outside while she ate her hot meal that had just been delivered. She told me it was fine and that she could wait till she got done with me. This made me feel like now she was going to rush me out of there and not give me the same impeccable service I received from Eric Osorio so I told her once more that I didn?t mind waiting but she insisted in helping me still. To my surprise miss Tania Brown made me feel just as comfortable as when I was dealing with Eric. She didn?t try to force me into getting anything I wasn?t really looking for in a warranty package. To be honest the price of the truck and monthly payment I was going to have was a bit more than I wanted but they were both able to give me a good deal on my trade in,new truck price and final financing. So much so that I was able to walk out with just the monthly payment and overall final financing price I was hoping for. Tania Brown really helped ALOT with getting me the perfect balance of warranty protection for my new truck. She was such a kind hearted person that I even shaved personally family business with her(in a good way,no negative stuff)and that?s something I don?t do even with my close friends. She even shared information about programs and events that will be fun and helpful to my wife,son and I. I drove in on a rainy day and gut feeling of bad luck and drove out feeling as if I just left Sunday service. I can?t help but say that Eric and Tania?s teamwork was top tier and 2nd to none! TY!

I had excellent customer service the sales guy was so nice and helpful was out with a new car super quick will be going back if I ever decide I need another new car

Great professional customer service during my oil change, back light fixtures and windshield wipers/I would recommend this dealership to all of my family and friends

Great service. Received efficient intake and return of my vehicle. Was provided Uber to and back to my vehicle as part of my service. Great communication as well.

I called Alex the day before about a problem I was having he told me to bring it in the next day in the morning.. It was late afternoon when I called... I told him I will have to wait for it which is no problem for me I'm retired.He said not a problem we will get it done as quick as possible.. which they did. There is a reason why I have bought 5 trucks from this dealer it's service like this. Don't take my word for it just have a seat in the waiting area and just watch or go to the show room unless you say something salesmen don't bug you they will asked if you need some help or have a question but that's about it relieving some of the pressure you have on yourself trying to decide on a vehicle.With that being said if I ever need another vehicle it will be Matrix in sales and Alex in service nothing against anyone else working there that's just who I've dealt with