Drove from out of state and was pressed for time. Greg went out of his way to make the whole car buying process as quick as possible. All the while informing me about the car, and making sure i knew he would ALWAYS be a phone call away. Greg called later to ask how my 2 hour drive home was, and is also sending me a replacement for a minor repair.
Thanks Greg for the BEST car buying experience i've ever had!!! You da man!!
Almost makes me want to buy a car every day. Our sales guys Felipe and Brian went over and above to get us the best possible deal they could. Working with Brian in the finance area was smooth and professional.
The process was so easy, Gina made me feel like the only customer she had even though I am sure I was not. She even gave me money out of her own wallet for gas since the car I. Ought was on E. Mr. Gurley was no pressure at all kind of guy. The whole experience was simple and quick.
First and for most I would like to thank the Ziegler ford team for providing exceptional customer service to me and my family and treating us like we where apart of there family. From start to finish they give there customers there undivided attention and make sure to do there absolute best in helping get the right vehicle your family needs. You guys ROCK!!!
This is the 10th vehicle we have purchased here. EVERY time is a easy and quick process. Bob and Tim are very easy to communicate and work with, and are very trustworthy. They both go above and beyond to make sure you are in the right vehicle.
My 2005 Jeep Liberty is at the end of its life. The technician that looked her over did a thorough job & reported everything back precisely. The service manager & rep spent some time talking to me about the best course of action. I felt like I was being looked after like a member of the family. I appreciate their honesty and as always quick & friendly service.
Jim our salesman went above and beyond for us. He listen to what we wanted in a vehicle , told us the reality of things. Didn’t beat around the bush and didn’t put us in a vehicle we didn’t want. Jim is the man
How refreshing to be treated with sincere respect. I've had experiences at other dealerships of being treated as though I had little knowledge of autos and needed to be told what I should purchase. Not West Point! From the very first email and prompt follow up phone call, to the actual purchase process, Jason and Erik were both professional, friendly and willing to listen. The buying experience was pain free and quick.Very fair price on my trade-in AND my new vehicle! Added bonus: these people really seem to care about and be invested in their community. I'm sure this contributes to their ethic to go the extra mile. I am very impressed and couldn't be happier with the place, the process, and my purchase.
Great job to all involved! We were able to drop our car off the night before, and by 7:55 a.m. the next day, I was contacted with the answer to our problem and a corresponding clear solution. Gates was able to complete all necessary work before the end of the same day! This was not the first time we have taken our car to Gates for diagnostics and solutions, nor was it the firs time that the service team at Gates has provided great service. We will be back!
Let me just say that after looking for a new car for over 3 years, I’m really surprised that I didn’t check this dealership out sooner. Not only did they have the vehicle I wanted, the professionalism that was used during the process was truly mind blowing, thank you SHGMC
I was dreading buying a newer car but Troy made the entire process painless and easy! He will help you in anyway he can to get you into the car you want. I???ll definitely be returning when I get my next car. In the meantime I???m enjoying my 2017 Nissan Rogue. Thanks Troy and Concord Cars!!
Friendly and great customer service. Highly recommended if you're looking for a new vehicle for a great price. It was great to be able to take the vehicle home for a few days before deciding on a purchase to make sure you love what you're buying.
We have been shopping around for awhile and came across this truck on car gurus emailed for information on this truck and they responded very quick. we drove about 3hrs to test drive the truck .
Over all good people.
Larry did a great job, very friendly, quick, and easy! He gave great advice and customer service as he was very patient with every question asked.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.