Used 2020 Subaru Ascent for sale in Palatine, IL

Good service, short wait, pleasant staff, clean facility. Win-Win-Win

2020 Subaru Accent met all my needs and dreams. Very smooth, sleek interior, full moon roof, interior exterior lighting is beautiful. Classy luxury SUV able to tow 5k lbs, turbo engine and many safety features .

Friendly and knowledgeable staff. Clean place s add Nd free condiments. Have purchased two cars from the dealership.

This car is spacious with very comfortable seating and many extra features that make me feel like I am riding in style. It came with a giant sun roof, clear bra, options for navigation and phone apps, choice of car mats (rubber or carpet) and rides so smooth. I love my new Subaru!!

At a time when there is a shortage of new vehicles, Theo advised me to order the Crosstrek I wanted. When I took delivery, the paperwork was done quickly then Alex thoroughly explained the controls of the car. Napleton has the best sales staff. Thank you and I love my Crosstrek!!

The amount of safety features on this car is almost too much to count. It’s great that you can turn them on off for when you want to have a little fun without the kids in the car. Plenty of power and love the space. Sad that it only gets 22 average mpg and only has a 17 gallon tank. Biggest complaint is the gas tank size

Stephen Black was my sales consultant at Napleton Subaru. He made the purchase of my new Subaru and the trade in of my previous Subaru easy. Would highly recommend!

I am new to the Subaru family and I really have enjoyed driving the Ascent. Needed an AWD for this area and so far is very reliable. Looking forward to warmer weather so we can travel to other areas.

Very pleasurable experience buying a new car from Muller Volkswagen. I would recommend them to anybody no pressure great pricing easy to deal with overall great experience

We really like the Eyesight technology which will help us be better drivers as we continue to age. There was absolutely no charge for the one-year maintenance schedule we just had.

This dealership is currently getting renovated inside and it’s beautiful! This is also the first time buying a car that I didn’t feel like I was getting “screwed over” somehow. They were very much on our side and enjoyable to work with.

Grand Subaru didn't let COVID from preventing them from taking care of my 2015 Outback. They arranged a loaner so that I could keep up with maintenance and have a recall repaired at no cost. We've bought two Subarus from Grand and will continue to patronize them for both quality service and sales.

WE PURCHASED A 2019 SUBARU OUTBACK LIMITED THAT HAD A LOT OF OPTIONS. WE MET WITH JASON ZAPFEL THEIR DELIVERY SPECIALIST, AND ASKED HIM TO EXPLAIN THE OPTIONS ON THE VEHICLE AND HOW TO USE THEM. JASON DID A FANTSTIC JOB OF SHOWING US HOW TO USE THE OPTIONS AND HE EVEN SET UP OUR CELL PHONES FOR IN CAR USE. JASON WAS VERY KNOWLEDGABLE, FRIENDLY AND VERY HELPFUL. THANK YOU JASON!!!!!

Kind caring just the car was overpriced . The customer service was kind and considerate. In the end we could not agree with the price .

Sales process via phone was great and easy (Iowa Buyer). Pricing is exceptional. Pickup of car took a bit longer than expected (3 hours), but dealer was shopping for financing. Title work arrive by mail in about 2 weeks. Unfortunately, the "printed name" of seller was "Grand Subaru LLC." Signature was illegible. Iowa DOT rejected title, as a persons name matching the signature must be printed. Got a bit of runaround from Grand Subaru to get the name of signer. Resulted in trip #2 to Iowa DOT to get car registered. Level of service after the sale for paperwork was unfortunately less than deserved. Still recommend this dealer, but Iowa buyers need to check the title before heading to DOT.

Olga was extremely helpful throughout the entire process. She found a perfect car for my needs, negotiation went smooth and within short time I was able to get into my new car. Highly recommended!

Service writer was quick and kind. The job was done when they said it would be which is rear in the auto business. I like how I can take my dog in the waiting room.

In my 2013 Subaru Outback, I was unable to use the Bluetooth on the phone because of an annoying noise that callers would hear (but I could not). I brought the car in under warranty 2 years ago and they replaced the radio but the noise did not go away. Then one day I had the headlight lamps replaced and the radio went dead altogether. I brought the car in and explained all this. The service manager heard and said he would take care of it. The radio was removed, McGrath ordered a new one, and on the day of my appointment, a very professional representative Eric, explained it would take 1-1/2 - 2 hrs. It was done in 1 hour and the radio works great.

As a young woman buying her first car (and having had a less than stellar experience at another dealership) I felt so welcomed and supported by the Gary Lang team. Rob Mayo took the lead on helping me and he was attentive, kind and helpful. Gary Lang met me where I was at and made my experience easy!

Excellent, excellent, excellent. From the vehicle I purchased, the people I interacted with to the beautiful facility, everything was top notch. They will treat you right!

Robert was helpful, efficient and constructive in addressing our car's needs. In addition, there were the usual bonuses – a free car wash / cleaning and attention to detail. Thank you. Patrick Jago

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Really good experience. Huge shoutout to Luckasz for helping us out getting the perfect vehicle for us!

We had our windshield crack and was able to get in in less than a week for the replacement. Everything was taken care of very well.

(1)I really like my Service Advisor, Collin Miranda. He makes scheduling, checking in, work review, and payment very easy, and he is always upbeat, clear in explaining things, and personable. (2)When I come to Gerald Subaru, I am confident the Service Department will do the work correctly. (3)The waiting area is clean, bright, and very comfortable, with great coffee and snacks too!