Subaru Ascent for Sale in Cumming, GA

Hat's off to James Kesler and his sales team for making our first Subaru purchase a pleasant, value centered and efficient buying experience. No hype, broken promises or pressure. Zero. What my wife and I did experience was their patience and willingness to educate throughout the entire selection process. And as one who likes to fully investigate his options, major purchases are always a process. Yes, our 2019 Outback is our first Subaru, but if this car performs as expected it certainly won't by our last. Thanks James!! We wish you and the rest of the Troncalli team every success...

I walked into Troncalli with my dad looking to buy the first car that I would purchase solely by myself (a daunting task for me). I was just two weeks shy of graduating from college and felt a little out of place at most car dealerships I had been to prior. I dealt with Dan and Eric and immediately felt as if I could trust them and that they were truly interested in helping me find the perfect fit. It took us a few tries but they helped me find my 2016 Subaru Forester that I LOVE. Dan and Eric gave me an outstanding deal on the price, which as a soon-to-be graduate really made a huge difference. Now, I will tell anyone who will listen... Go to Troncalli!!! They will treat you like family and you will have a lasting relationship with the people that you bought your car from. I plan on being a Subaru customer for life.

So after having a xxxx of a week with not 1 but 2 cars having issues on Sunday, my wife said it was time to bite the bullet and buy the car I've always wanted, a WRX. Troncalli Subaru was one of the only dealerships near me that had any WRX in the color I wanted. Where other dealerships are still calling me to come down and drive any other car on their lot, desperate to make a sale, Troncalli Subaru did what they were supposed to do. They provided a car at a great price and didn't try to misdirect me into being convinced of something I didn't want. And that's not just the salesman Bob Shiver, but that goes for the Finance Manager Casey as well. I'm sure at other dealerships they would have attempted to have me purchase every insurance or warranty package under the sun (which I've had pushed on me before), with Casey on the other side of the table it felt like a pressure-free conversation with someone acting as an advisor, not as an additional salesman you have to maneuver around to take a car home. When someone can be transparent in the finance process and say "ok here is the best lending option that we received back" and then lay out all of the numbers from start to finish and then lay it side by side with the finance options we brought with us it was reassuring to know we were given the clearest picture of what we were working with. I cant promise I'll be making the drive up to get service done on my new car as its a bit further out than I'd like to travel, but I'd easily vouch for them if you're comparing two cars at two dealerships in the Atlanta area.

After meticulously searching through vehicles and many dealerships, I found the vehicle calling my name at ALM on 05/25. Anxiously, I went to the dealership that same day, met with sales lady Shanta who was absolutely AMAZING throughout the entire process :-)....she restored my faith in car salesmen again :-) She pulled up the vehicle I inquired about, we went for a test drive and I fell in love with the vehicle, but what was even more enjoyable about my car buying experience, is that Shanta wasn't being too aggressive or trying to get me to buy a car right then, and she actually advised me to sleep on my thoughts and let her know whatever I decide. Well...later that day, I made my decision, called Shanta and told her that I'm ready to make my purchase. She sent me the link to fill out the application, once I completed the application, I went back to the dealership the next day and was trading in my old car and driving away in my new Lexus in about 1.5hr and that is how I LOVE doing business. ALM has gained a new loyal customer. THANKS SO MUCH SHANTA for your professionalism, honesty, and awesome customer service :-)