Used Subaru Crosstrek for Sale in Boulder, CO

I didn't know where to get my car serviced when I moved to Boulder, so went to the dealership. Seven years later, I still take my car there. Flatirons Subaru's service department is courteous, reliable, honest, and treats female customers with the respect and integrity we wish we got everywhere. They have always stood behind their work, and on the rare occasion when something did not go as it should, they always made it right, including providing a loaner car. Service Manager Mathias is far and away the best service manager I've ever met anywhere. He has a rare gift for explaining mechanics in a way that customers can fully understand. And I've seen this service department improve and stabilize at a higher level since he took the helm. I love that there are more women working in this service dept also, and that this garage is free of the caveman mentality so prevalent in auto repair shops. The environment is pleasant to wait in, with free wifi and goodies if you so desire, and their service shuttle is terrific. The level of professionalism, respect, and even kindness I have experienced dealing with all the staff at Flatirons has been excellent.

I drive for my job. Door pockets aren't large enough or square to be useful. Center console is a C minus! I'm 5'5., must reach way back to lift storage cover. VERY BAD. there are 2 useless recesses in the center console --too shallow to hold a cell phone or pen -- what are they for? cup holders set too far back. and PS: never open the door if it's been Snowing!!! it all lands in the driver's seat. Obviously not designed by an outdoor team!

I lost power to my steering wheel on my way home. I went to Subaru at Flat Irons where the girls at the repair counter were sympathetic and started gathering my information and working on a loaner for me. Mathias Horchreder came over and asked me what had happened. I explained the loss of steering and he went back and talked with Matt Moore. Matt came out and asked if he could take a quick look. He came back in and explained it was the belt and needed replacement. Matt offered to stay and replace the belt “if I didn’t mind waiting” or they could get the loaner for me. Mathias said “whatever is easiest for you, Matt is good and can probably have this done in half an hour or we have a loaner if your in a hurry. “ This has been the best experience at a repair shop. I have an 09 Subaru Legacy and have had my car in to various shops. Three of them I will never go back to. Thank you so much Mathias and Matt for helping me!! Wonderful customer service!!

The car is great for travel. The AWD is a great feature to have in the northeast. It got me through many bad snowstorms. Handles excellently and has great MPG

I have owned my 2018 Crosstrek for 7 months and I still love it as much as the day I drove it off the lot. Excellent fuel economy for the weight and drivetrain. Fun to drive with fantastic steering response. It is a bit underpowered for my liking but it does have the torque for highway passing. The cargo area is spacious and the rear seats fold completely flat which is great for hauling. After test driving and researching several vehicles in this market segment, this was the best “bang for the buck”. I strongly recommend this vehicle.

Perfect size for me. Great handling and super safety features. Would like to have the car starter on the key remote. Maybe on my next one.

Please note this survey covers my response for service dates: 06/25/2014, 10/29/2014, 03/25/2015, 09/04/2015, 01/26/2016, and yesterday, 07/14/2015. (1) Always prompt in receipt of vehicle for service appt. (2) Always under or on their estimate of time to complete service. (3) Staff is so courteous, considerate, and go the extra mile to ensure all communications are understood regarding my requests and the state of my vehicle. (4) Always offer a car wash, which goes a long way to again the extra mile in my mind. (5) I love the parts department. I always browse and chat with the counter persons there, and find things that are great accessories for my vehicle, and will extend the quality life of my vehicle. Fast delivery of items. (6) From sales staff, to purchase process, to items offered at sales, to maintenance, the entire staff at Stapp Toyota have ensured I will be a life long customer of this dealership and service center. (7) The amenities available while my service is accomplished: Separate work area with computer access, coffee and snack counter, nice clean bathrooms.

Got me home during the biggest snow storms of the year. People were even stuck in standard trucks and we still got through without any issues.

The Subaru Crossover is a nice looking car with a beautiful leather interior. It has all the gadgets and being a Subaru you know it will last a lifetime. I love everything about it except it is not a comfortable ride. I cannot drive for long distances. Compared to my Rubicon it gets a one star for being a comfortable ride. Other than that, compared to all the other Crosstreks it is the best by far.

No storage compartments in rear. “Felt” paper for carpets. No CD player. Not what I wanted for the money. Value not there. Do not recommend.

I have given the highest rating to the categories that apply. Everyone was helpful, courteous, and really kind. The only shortcoming--which didn't affect much--was that Id asked t to have the tires that were taken off put into the back of my car (which John acknowledged I'd done) but they weren't. One tire would have been okay for an extra if I'd needed it. But. . .

14,000 miles so far and no problems. It handles and rides really good goes anywhere in snow , great gas mileage just a good all around car . Its perfect for road trips around town or anything in between. Its power is better than what most people say about it being slow, its no race car but it gets up and goes pretty well.

Love that this is a smaller SUV and great gas mileage but it also sits up high like a larger SUV. Can go off road but never have!

I enjoy this car - it has plenty of power for daily driving and handles very well. I don't like the touch screen audio, but you get used to it. I also use a seat cushion for long drives, but the seats are ok. The gas mileage is great.

This car met all my needs. It’s sporty and the design is great. The only thing I would redesign is the back storage. It needs more space. Overall it’s great for its price. Also note the lugnuts seem to get jammed so beware when changing tires and let the dealer know to manually loosen up the lugnuts to avoid jamming. Otherwise it’s gonna cost you more money to have them fix

I couldn’t be happier with the service I received. I went in because of an email about some trade in deals. I left with a brand new car. Chris M was able to get me a deal that I absolutely could not pass up. He was friendly and able to answer all of my questions. I previously used Loveland Ford for all of my service needs, but after buying a car from them, will likely never go anywhere else to buy a car either. Great place! I told Chris I would write a haiku to show my appreciation. Came to see options | Found the deal of a lifetime | Loveland Ford is great!

Had limited 2017Crosstrek unfortunately badly rear ended by plumber contractor's van. Survived crash. Eyesight and AWD was great, loved higher clearance and visibility around. It was best choice for the money, tried Honda, Toyota, Mazda counterparts - they are good vehicles but Subaru was better for me.

Very nice people and knowledgeable dependable as well highly recommended this is the one stop you can’t pass up the inventory is great as well.

It drives so smooth and the Interior is so sleek!! All my friends love my car! Big upgrade from the PT cruiser I used to have.

The safety features of this car have saved lives and thousand of dollars of accidental damage. Eyesight is amazing. The buying experience was great. The dealer we dealt with was one of the best I have ever visited.

This lease is my second lease with Jeep. I set up an appointment to meet with Phil McTaggart, but when I arrived at the dealership, Phil was busy with another customer. Luckily, JuaQuin Bonner stopped over saying he would help start looking into options for me while Phil was finishing up. I'm thankful he started the process because I cannot stand how long you spend in a dealership, even if you walk out without a car. Phil didn't stop over once and left the dealership without even acknowledging I was there (if it weren't for JuaQuin's terrific customer service, I would have left extremely angry about that and given LHM Colorado Chrysler Jeep a poor review). JuaQuin understood that I had financial limitations due to being a full-time student and showed me/priced out various options to see if any would work. He truly listened, which was unlike the experience I had at the LHM 104th location, where I left due to the salesman not truly listening to what I wanted and needed. I could not be happier with my new Jeep Cherokee and I can confidently say that if it weren't for JuaQuin, I would not have re-leased with Jeep.

I've had my 2018 crosstrek sport eyesight for 16 months so far--- on my THIRD RADIO so far--- AND 10 other VISITS to dealership for UPDATES, UPGRADES, REPROGRAMMING, etc--- thinking of seeing a LAWYER to SUE subaru for a FULL REFUND ---THAT way they can keep GUESSING ON THIER ON TIME, NOT MINE ANYMORE--NASA can send a spaceship FASTER to the SPACESTATION than subaru can fix their RADIO PROBLEMS--- E M B A R R A S I N G

Greg worked with his sales manager to make a deal that was really amazing! My 2016 leased Impreza (Shortline) developed some electrical problems that promised to take a week or two to find & fix, so Greg was able to put me into a new 2018 Forester instead for just a few more dollars per month than I was paying on my Impreza. It was a "win/win" for both the dealership & for me - I got a larger, more powerful Subaru and the dealership got one very happy customer!

Excellent safety and features. Great deal from economy auto superstore. Looking forward to many trips with the family. Enjoying the backup camera. Beautiful car. Chrome wheels. Looks great

Had a fabulous, positive experience with Jonny and Shortline Subaru! Jonny gave me all the time I needed and listened carefully to what I wanted. And most amazing, when I made a mistake and picked a car that I didn???t like after I drove it home, etc. they were completely supportive and worked with me to get a car I would really love. And now, 2 month later, I am 100% happy and satisfied with just about every aspect of the car. Overall, great experience!

The reliability, safety, and control (symmetrical AWD) of this vehicle is incomparable to any other manufacturers out there. The heated seats are just an awesome feature along with ease of the controls on the steering wheel. It is raised off the ground just enough for a respectable ground clearance.

What an outstanding day!! First off let me thank Kerri Smith for doing an outstanding job and to Phil Long for having the best selection / prices in Colorado. This is my 2nd truck I???ve bought from Kerri and it won???t be my last. If you're looking for a Ford get with her bc she???s one of the best sales reps in the Denver area 🙌🏼💯Thank y???all again for everything.

This car has everything I need & nothing I dont. Drive great. It has all the acceleration you need to get to speed on a highway or pass. No complaints here. First Subaru I have ever owned but won't be my last. The base model has all the technology & safety features need without all the extra nonsense that I dont need. By far the best car I have ever owned even better than my Malibu.

TL:DR Rone and Shortline Mazda are amazing. You should go and ask for Rone. Seriously the best, most genuinely thoughtful and empathetic salesman I've ever worked with. My wife and I had been having tons of car trouble with our 2009 Ford Escape. We then traded it with a family member who acquired a 2012 Hyundai Tucson. A month later, a bearing came loose and destroyed the engine. We took it in to Shortline Hyundai and were given the ole sales pitch and a low-ball trade in price and strung along by the service department as they wracked up thousands of dollars of hours for 3 weeks (this was our only car) as they figured out that these engines weren't made anymore but the few they could get were all broken in some capacity. Shortline Hyundai seemed completely uninterested in helping the situation and wanted to simply complete the transaction. After deciding to check out the Mazda CX-5, we walked in and thankfully got Rone. We didn't tell him about our issues but instead just wanted to do some test driving. He was not in any rush, asked very thoughtful questions, and put us in a few models to test, telling us about the features but also the story and design behind the cars. Yeah, he's selling cars, but he's also selling a state-of-mind. Despite that, Rone was obviously in this to meet our needs and not just upsell us, because after hearing our priorities recommended the cheaper version. We then dropped the Hyundai bomb on Rone and the Mazda manager Jason who then set out to make things right. Jason physically went to the next dealership to work this out and he brought back an offer that not only met our immediate needs, but it earned our business for some time. Thank you Rone and Jason for taking the service part of your jobs seriously.

I’m not a car expert but I love my crossstrek and I plan to drive it until it gives out or I do, whichever comes first.

Tom Karros Sr. at Shortline Subaru was a pleasure to work with. He welcomed us in, and answered all of my questions about the vehicle. I found him to be extremely knowledgeable on the subject (and I had done my own research prior). He set us up with a test drive, and gave us a perfect route with both City and Highway driving. Upon return, he promised that he would work to get me the best deal possible on the vehicle, and he absolutely followed through on that promise! I Internet shopped for this vehicle, and I have to say, it was a great, hassle-free shopping experience with Tom Karros Sr. and Shortline Subaru! They have great follow-up to make sure everything is just perfect with the vehicle. And, to answer any lingering questions one might have, they have a free "Encore Delivery" program where their product specialist, Federico, goes feature by feature throughout the vehicle and explains in detail all of the options and settings - a great service if you have all of the high-tech safety and entertainment features like EyeSight and Touchscreen/Voice Activated navigation system. If you're shopping for a new Subaru, I would highly recommend Tom Karros Sr. and Shortline Subaru - 5 stars!

We went from a smaller hatch back to this and it is surprising how much more room this has! We can fit so much! Both of our kids ride comfortably. 1 forward facing and 1 rear facing!