AJ (and everybody else) is the best!!!
October 25, 2018
I do not know if I could write a better, more glowing review of this deLership if I tried...but I will try. I was in the market for a 2018 VW Sportwagen S with 4MOTION. I live in the Western suburbs of Philadelphia, and there were virtually none in my area - and the ones that were available were either 1) white or black (yucch) or 2) not cheap. My 200-mile radius AutoTrader search discovered SEVERAL dealers in the Maryland/Virgina region who had GSW???s in stock (I don???t know if it is a function of VW???s headquarters being in Virginia, or just less demand for GSW???s and Alltracks in that region. And the thing was, the internet prices were JAW-DROPPING (I am talking $7,000+ below MSRP). I started e-mailing dealers - to see if these prices were real. One thing I found out was - for most of them - they weren???t. Student incentives. First responder incentives. Financing credits. So...take that $7,000 number and cut it in half. The other issue is who would actually return my e-mail with the ???all-in, out the door??? price I was looking for. Sone dealers simply did.not respond (who want to sell to an out of state guy who won???t service their car there?). Some dealers said, ???hey - thanks for contacting us! When can you come down for a test drive? We???ll give you our BEST price if you come in...??? (ummm...I am not driving 130 miles for a 2 hour test drive and haggle session). I was getting frustrated. So...I came to DealerRater...to read reviews and see what dealerships had great reviews and great salespeople. And that is how I found Ourisman VW of Waldorf. I made an exception from my e-mail-only firat atep and called the sales manager - AJ Cuffee. We hit it off right front the jump (FLY EAGlES FLY). We talked about the situation. We talked about the prices on these other sites not really being the prices. He said ???naw - that price IS our price??? (I got excited). He then said the Grey GSW I wanted had just been sold (I got less excited). They had a red one (which was just alightly less desirable than white or black). He said give me a few days - I will see what I can find. He found a Grey one. Only thing was it wasn???t the same price that they had on the website. It was $150 LESS. (xxxx - he???s good) Everything about the transaction was first class. AJ personally went to pick the car up from the other dealership (on his day off) and to,d me that the dealership would give me a ride from Union Station (about 40 minutes away). The guy who picked me up, Colyn, was awesome (good luck with the wedding, bro). The car looked amazing. The price was exactly what we agreed to (the tax was a little higher than the estimate, but because I had a cashiers check, he just took it out of the sale price for the car). Even the guy who talked to me about the extended warranties they offered was nice, even though I passed on them (sorry bro). Everyone else that I interacted with at the dealership was nice and funny and made a guy who lived 150 miles away feel at home. (they did NOT pay me to write this) I got two free keychains, two hats, a car I love (for a great price) and - most importantly - a stress-free, upfront, and HIGHLY professional car buying experience. If you are considering purchasing a VW, and you are considering Ourisman VW of Waldorf, you are making a smart choice. I could not give them a higher recommendation. Whether it is 30 miles or 300 miles (I believe someone is coming down from Connecticut tomorrow to pick up a car), it is worth the trip. I would say ask for AJ, but if he???s not around someone else will hook you up. I am sure of it. Thanks again, guys.