Best service experience I've ever had. Superb, professional and personal service, with top-notch free espresso bar (and dogs) to boot! Worth buying a Subie just for this. Also, Susan, my "case worker," was especially terrific. Both friendly and professional and interested in my personal experience with the car and quality of service and operation.
First Forester, fourth subaru
by Space monkey from Omaha, NE
January 27, 2019
We needed a car with plenty of interior space to fit our dogs and camping gear, and wanted to be sure we would be ok in all kinds of terrain. The new forester sport checked all of the boxes. Comfy, gets us everywhere, and has all the features we need plus some we realized are nice.
The only thing we miss is a manual transmission. Come on America....
Weird honking noise when I turned to the left and my instrument lights kept coming on. Susan talked me through all of the recommended work and was very helpful.
Bearing design problems.
by Davido from Columbus OH
January 14, 2019
We’ve own a 2003 and 2013 Foresters and both of them had extensive wheel bearing problems at around 40-60,000 miles, costing $1500 ea. Came to learn from a Subaru auto mechanic that Subarus have a design problem with bearing seals. We will not ownanother one in the future.
My first service as a Subaru owner could not have been any better. I was greeted quickly, service was explained thoroughly. I had decided to wait in the lounge area and was pleasantly suprised that the service was completed earlier that quoted. Great Job!
Solid 4-wheel drive SUV
by tah9 from Erie PA
January 29, 2019
Positive: Very solid 4-wheel drive medium-size SUV. Great interior, wonderful visibility through large windows for safe turning, changing lanes and backing up. Handy rear video backup camera. Good traction for winters, even without snow tires. Eyesight package is a comforting feature, even for short local highway drives, since it helps keep you in pace with traffic without going over your set limit. Heated front seats are sweet.
Negative: Rubber pad on back bumper (part of winter package) seems to come unglued (body shops have reattached it twice). Plastic cowls (about 8" long) next to wipers on left and right sides of windshield rattle in the wind. Lacks low-oil indicator on dash display, so only way to know is to manually check oil level.
This car is great for mountain roads and highway driving. Eyesight was a selling point when I purchased and recommend buying Starlink every year. Having that connection when something has happened is worth every cent. What sold me along with Eyesight was the visibility of the Forester and the interior room. I tested a CRV and the Forester and the Sub won hands down.
I have purchased several vehicle from Henna Chevrolet and the purchase experience was excellent. The service experience has also been excellent.
Beautiful and durable vehicle.
by Rebecca from Minnetonka
December 15, 2018
This car meets and exceeds all of my needs. I looked an numerous wagon-like models, because my old car was . VW Passat wagon. I looked at the Outback and the Forester, and immediately chose the Forester because of the feeling of space (more head room, bigger windows, and the moon roof).
My first visit today ever to look at a vehicle with these folks. Always shopped at a regular dealership or private sellers until now. Never thought I'd stop by a small lot, non-dealership place. But, if the rest goes as well as today, I will be buying a car from them and they will be on my "stop by" whenever I am looking in the future. Nice guys, don't overlook them. I'll check back in whichever way it goes. ps "facilities" gets "average", but that's not why I buy a car. If you do, then go enjoy the Lexus dealer place and get a free bottle of Periere. I'm certain it's not built into the price :-/
by Katherine L. from Moscow, PA
December 1, 2018
This car is what just I was looking for! Although it's compact outside it's spacious inside, smooth to drive, steady, with all wheel drive.
My only complaint so far is it seems loud when starting and shifting speed significantly, so hopefully the engine isn't racing, but once you're at the same speed for ~15 or so seconds, it levels and quiets.
I'm very pleased with this purchase so far. Once I see it longer term through the winter I'll give an updated review.
The customer service was extremely helpful. I’m happy with my repairs.
Good All-Purpose Car
by Alex from Brooklyn, NY
January 29, 2019
Full disclosure: My girlfriend owns it, but I drive it a lot. I find the 2017 Forester to be a pretty decent small SUV. I find it comfortable and fairly well-designed. I'm not a huge fan of CVTs but find it has enough pep when I need it. The dash is fairly well-organized and all critical controls are knobs and buttons rather than buried in the touch screen like some cars. A few things could be slightly better organized but these are minor details. The Subaru infotainment system is pretty lacking and the touch screen is buggy sometimes. They're behind the curve on this. But overall it's a decent car even if I'd like it more with a 6 speed manual.
Great service. I had an appointment for an oil change, tire rotation and a software flash updat recall. My appointment was at 0800 and I arrived at 0745. Left the dealership at 0930. Seemed a little long but no big deal, they also washed the outside of my truck!
3 years old and it looks brand new
by BarriH from Silsbee Texas
January 15, 2019
This car had my must-haves. It was not silver or gray, has a moon roof and a good carfax history. I feel pampered in the leather HEATED seats. I can filly say I have a hot behind!
What great service!! Dan is the man! I know he was working hard to get me back on the road again. And they did!! I feel rest assured that if I need service, I will be taken care of. Thank you Dan, ceritified diagnostitians, and everyone in between!
Very sporty, handles great
by Landry from Haverhill
January 29, 2019
Meets every need, roomy, drives great in snow, handles better than any suv I've driven. Look, design, USB portals, road side assistance, bluetooth, all great features
Mario is always very helpful, friendly and attentive. Unlike practices at other dealers he never tries to sell services my truck does not need. One of the best in the service industry.
Superior for low back & mobility issues.
by MartiJP from Dayton, Ohio
November 22, 2018
This car met our family needs. Gas mileage is very good for commuting and very supportive for passenger comfort. Wide doors for easy entry for physically impaired passengers, and loads of leg room. Although better than most, the thickness of the descending support for the right arm rest puts uncomfortable pressure on lateral knee bone. Must adjust seat to partially avoid.
Bill Reasor was an excellent salesman, one of the best I've ever had. He was both knowledgeable and helpful without being pushy and he made me feel like he was on my side in helping me find the best car for my needs. Thanks Bill!
Most fuel effecient SUV I've ever owned.
by Old.Jedi from Portage, MI
January 11, 2019
This SUV is a great vehicle for the money, and is extremely comfortable on long road trips. It has a smooth ride with ample power for around town use. I would have preferred an analog fuel gauge instead of the digital one.
I had written an earlier review dissatisfied with the fulfillment of promises made when I bought my subaru. After I contacted the sales manager, everything went very smoothly. If the service had gone well from the beginning, I would give 5 stars. As it is, a customer shouldn't have to contact the sales manager to have promised services delivered. They are very accommodating, and really tried--I'm sure that their process will improve.
My 3rd Subaru and love it!
by Jane18 from DE
January 27, 2019
I love my Forester! It has the features I wanted plus a few more. The safety measures are excellent. The dealership, Rafferty Subaru in Newtown Square, PA is a fantastic place to do business.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Suabru can't go wrong
by Jitendra from Monmouth Junction
January 12, 2019
Excellent car for safety and performance. A repeat buyer.
Subaru has added latest safety features like Blind Spot Monitor, RAB, Land Departure warning and Excelent Sound System.
Promised a lot of perks when I bought the car, such as free starlink for a year and free door dent/ding repair for a year. The salesperson didn't give me the codes for starlink for about a month. Now that I'm trying to arrange the free dent repair, I'm getting the runaround, asking for warranty information (which I was never given or told about) and having to call multiple people, none of whom are available. Huge hassle.
Hey I just got it home and I’m being optimistic
by Elizabeth is styling from Centerport NY
January 8, 2019
This was a pre-owned vehicle used lightly as a loaner. It looks, runs and even smells like new. And we paid a great price, no BS
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Love my Subaru
by Ivonne from Nashua, NH
January 20, 2019
Feel safe! Had a rollover in a 2012 Forester, the other driver fell sleep. Because I am alive, the insurance adjuster said he has never seen anyone survive such an accident, I bought myself another one, a 2016. The only complaint is the Yokahama Geolander tires. I only have 24,000 miles on them but they are worn. Never seen such a thing. Will be replacing them in a few days before inspection. Other reviews say the same, they are the low quality eventhough they are expensive. In my family we own several Subaru's.
One of the best dealerships I have shopped at.
Georgetown Volvo won over my business
A. Exceptionally nice car
by MarkW from Phoenix, Az
January 4, 2019
The Forester is exactly what we were looking for. Reasonably priced, very comfortable, efficient for its size, smooth driving, excellent performing. Upright seating fits a wide range of sizes and is great for tall drivers. Excellent rear seat space. Very, very, good cargo space access. The interior is well laid out. Controls are easy to reach and easy to understand. One more thing, the climate control system is fully up to handling Phoenix summer weather.
by Proud owner of a 2001 and 2008 Volvos from Georgetown, Texas
August 23, 2017
4.6 (26 reviews)
The Volvo Service rep Joe Counce always listens carefully to what is going on with my car and guides me to understand what needs to be done and why. When the service is complete he takes great care in making sure that I am satisfied. Joe often makes suggestions of things that I should consider doing and when the best time for a particular service should take place. Joe is very knowledgeable, professional and a great guy to work with!
Great car for the value
by Valkyrie from Chapel Hill, NC
January 3, 2019
This car provides one of the best safety feature, eyesight. Driving with it always provides me with the most confidence. The AWD comes with standard configuration of this car also make your icy driving safer.
I have been coming to Volvo of Georgetown for 11 years. I just purchased my third Volvo, and Truly believe in Volvo for Life. The sales staff are all very courteous and respectful to customers. Service at this facility is also very prompt and always provides a vehicle to use while ours is being serviced. This facility generously provides beverages and snacks for short waiting periods. It feels comfortable to explore the new vehicles with no pressure from sales people. This is a customer friendly place to shop for a new vehicle.
Feel very safe
by EllenM from St Louis, MO
December 25, 2018
I love my 2018 Forester. I’m only 5’ and the seats are very comfortable. Don’t really like the Navigation - can’t seem to make it work. I have 2 friends who also have a Forester, all of ours are green. Only thing negative is the rear windshield wiper. When I go through the car wash, the portion that doesn’t move, pops off. I’ve lost one and now I have to put painters tape over it to keep it in place.
Inelda Bastillo and Steven Garza were top-notch. We drove up from Austin and would do so again. This was our best car buying experience ever (we are in our late-40s). There were no hidden fees and no hard-sells.
I love my car. I will never have another car.
by RONDA L from PA
January 9, 2019
This car has meet all my needs. I feel good driving this car. I feel safe!It has all the great features in it. It is a very comfortable car to drive.
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