December 3, 2018
This was the first time we had gone to Dan Perkins after having previously gone to Premier in Branford for several Subarus. We found out that Adam Arsenault had left Premier after calling them and having the say he was no longer there. We literally called around to other Subaru dealers asking if Adam was there and lucky for us he found a home at Dan Perkins. As always, Adam made our experience easy and without BS. This was our first time buying a car in a while after leasing for several years, and Adam really made the experience as painless as possible. He just gives it to you straight, every single time. I was also just impressed with Dan Perkins as a dealer overall. They weren't pushy. They didn't send in the "heavy" to try to lowball you on price. They said this is what we can do, and that's our best number and it was a fair number. When we came to pick up our car, I was thinking it was going to take forever and be uncomfortable based on previous experience, but George the Finance Manager made it seem like a piece of cake. George is a class act. He is very down to earth and easy to talk to, but also was efficient in that we got through the business we needed to very quickly. When he said we had done all the paperwork, I was sort in shock--how could that have gone so fast? Overall, I could not be more pleased with our experience at Dan Perkins. Since we got our car, I have recommended two friends to go see Adam at Dan Perkins and one of them ended up getting an Outback from him. (The other is still looking with him for a specific used car.) The price they got right up front was very competitive. It was so competitive that my friend, upon calling all the other dealerships in the state to see if they could beat the price (as he does with every car purchase--too much effort for me but that's what he does) had one dealer laugh and say he made the price up because "no one could offer that low of a price." Bottom line, if you need a new car, do not pass go, do not collect $200, just go straight to Adam Arsenault at Dan Perkins. Very satisfied customer and will go back again as soon as we need to return the lease on our other car.