Subaru Outback for Sale in Detroit, MI

Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.

I highly reccomend this dealer. I bought a pre-owned WRX from them hassle free. Everyone was very friendly and helpful!

I initially brought my boyfriend's 2017 Fusion to Royal Oak Ford (the place of purchase), for an oil change and tire rotation. I had phoned them in advance to make an appointment and was told I could just bring it in for those services. When I pulled in there were several cars in front of me and an employee asked what I was there for. I told her an oil change, and she said, "not today, if you don't have an appointment." I explained what I was told over the phone and she apologized and told me that I had been misinformed. She recommended that I take it down to Suburban, that an appt. would not be necessary there. Well, I did just that. I was greeted with a smile from Ms. Blaize Bailey and was told no problem, not, "not today". I was in and out of there in approx. 45 minutes. From start to finish it was an excellent experience. Thanks Blaize and Suburban Ford!!!

I located my car online the night before. I went to this dealer the following morning, very credit challenged and on time restrictions (I had to get to work by noon). I arrived at 10:04 am and spoke to Anthony Charles (sales man, a very good one, just look at the sales chart in there office:) I explained to him about my creditworthiness, my time restrictions and any concerns I had about finance rates and payment amounts. At 10:11 am I filled out a short credit application and was handed the keys to my new car to test drive. At 10:58 am, I returned from my test drive and LOVED IT! Still know answer but now even more determined. At 11:03 am, I was asked to contact my insurance provider and my car disappeared from sight. At 11:09 am, Anthony escorted me to finance department, where I met (wonder women) Colleen Coleman! Incredible woman and what I could see very respected from her colleagues. To get me approve at the rate and payment amount I needed, Colleen must've sold her soul LOL thank you! I signed my last paper at 11:59 a.m. stepped out of the dealer and into my freshly detailed and wash new vehicle! I was 22 minutes late for work but all is forgiven. Kudos to Anthony and Colleen great family atmosphere! Keep up the great work! I like this team so much that I bought another dream car from Anthony and Colleen 2 weeks later at even a better rate. superb service I will return! Customer for life..... M. Reed

Two months ago I went into Suburban Subaru to trade in my Ford Focus and had the pleasure of working with Michael Avanzini. I have never experienced such great customer service buying a car like I did with Michael. He helped me in every way he could in order to get me the best deal for my money and put me into a MUCH safer car. He was very professional, informative, quick and updated me through the whole process. He got me the exact color and model of car I wanted (went with a 2018 Impreza Sport!!!) Thank you so much Michael for helping me get into my FIRST brand new car! I absolutely love it and can't wait to work with you again in my future car buying needs!!

My wife and I have had a "Five Star" experience working with Brian on our last three Subaru leases; two Cross-Treks, and our latest, 2016 Outback. Brian is very knowledgeable and easy to work with. Suburban created a nice, no pressure, atmosphere. Everyone, from the Business Manager James, to the Service Technician Deonne, are nice to work with. They addressed all of our issues and concerns, and were very forthright with pricing. We look forward to many years of happy motoring.

In February 2014, Dustin Ciccarelli from Suburban Subaru helped me with professionalism and patience to lease my first Subaru, a 2014 Impreza. Recently, I got mail with the Payment Pull-Ahead Program offer. When I walked in the showroom, Dustin Ciccarelli was at the door as he was "waiting " for me. Courteous and attentive to my request, he helped me again, to lease a 2016 Forester. I needed a bigger car and I am happy with my new acquisition. I would recommend Dustin Ciccarelli from Suburban Subaru.

Turned in my 2015 Buick Verano for a 2018 Subaru Impreza Sport and I'm officially in love! I'm the first person in my family to have a Subaru and they all should be jealous because this car is awesome. BIG THANKS to Alex S. for talking me into the upgraded model with sunroof, sound system and coincidentally a remote starter (MAJOR SELLING POINT!) This was definitely a quick and painless process, sans the pushy salesman quirk. Alex was also able to withstand my father's humor and interrogation process...commendable in and of itself. Jokes aside, Sellers has been so great to my family and I over the years. I couldn't be happier. #Subie

I needed Service for my '15 Outback. "Whitney" wrote up the request. I was totally impressed with her knowledge of the vehicle, and her insight into the problem with an intermittant coolant leak. She immediately arranged for a loaner vehicle (a 2018 Outback which I LOVED!). On a second visit for a different problem, she was also able to resolve questions immediately, and was able to get me back on the road in about 90 minutes. Whitney was personable, professional, and had an amazing knowledge of the Subaru Powertrains.

I hadn't purchased a car for myself since 2006 (a Honda) and then a Mazda for my wife five years ago. I did a lot of research online through Consumer Reports, decided on a Forester, and was put in touch with Sellers Subaru. I haven't had great experiences in years past buying new cars, so this time I steeled myself for an anticipated unpleasant experience with a "hard sell" approach and pressure tactics. However, to my pleasant surprise, Jackie Elicea completely changed my impresssion and views on purchasing a new car; she was friendly, helpful, knowledgeable, and enthusiastic about a product she clearly feels strongly about and enjoys selling. She epitomizes what apparently is a new shift or approach I've heard many dealerships are experimenting with--a no pressure, friendly buying experience for the customer. She at all times exuded an air of wanting above all else to assist, guide, and inform the customer about the product. I also appreciate the repeated follow up emails and calls from her even after the sale was completed and the vehicle was out the door--she clearly wants the customer's whole buying experience to be pleasant and memorable. After my experience at Sellers, and particularly with Jackie, I consider myself a future repeat customer, and I will take pleasure in referring anyone else I can to Jackie so they might have the same positive experience I had. Jamie Gingas was also very friendly and informative.

I worked with Jason Vela on an STi Type-RA purchase Saturday. I knew i had given him alot of work, as i had two trade ins. They put things to work faster than any dealer i've worked with. I really needed to cut back on my toys, and they had the ONLY Type-RA in the state, without mark up. This earns a crazy amount of respect in my book. I was able to get back into my favorite brand (subie), and get the car nobody else was willing to sell at MSRP. Jason Vela was great to work with, and talk cars with. Handled everything professionally, fast, and efficient. Jason, thanks soo much for the hard work Saturday. Im soo excited to be in my new STi Type-RA, and looking forward to the car shows! Feeling very blessed to have found this dealer, and met a great and honest salesman. Again, Thanks soo much! Im looking forward to buying my wifes next car there! Also, a big thanks to Loryn, and Steve Buckman for handling my phone calls, and inquiry prior to my visit, and purchase!

I've mostly dealt with the backend for service on our 2011 Subaru Outback. The backend of the house has always been pleasant and personable. It feels comfortable. Recently, I met the front end of the house to purchase my 2018 Subaru Crosstrek and I feel very much the same. I worked with Alex and Jamie and both explained the various packages without ever making me feel pressured or cornered into anything. Both were very friendly and professional. The purchase of my car was quick and not one bit confusing. No nickel and diming. The prices are usually better than they are up at Suburban as well. Alex also toured me through the car before I drove it home to be sure I knew all the new features. A lot has changed since our last Subaru, so I really appreciated it. If you're considering a Subaru and are in the SE Michigan area, this is the place to go!

Randy was awesome, if hes not there anymore I wont go back (Oct 2018)

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Lafontaine sets the standard for Subaru quality and customer service. Jason and Justin go well beyond the typical car sales experience to create an exceeding comfortable and reassuring environment. After all, the money you spend on a vehicle is usually only second to what you spend on housing! We sat together, figured out my needs and what would work best for my situation. I am now the proud new lessee of a 2017 Subaru Impreza and could not be happier. They even had my favorite color on the lot! Looking forward to continuing to refer many friends and family members to this very special Subaru location. They truly do treat their customers as family.

I purchased my Camry at another dealership. I was not pleased with the service department regarding warranty issues. I now have my car serviced at Szott Toyota and couldn't be happier! All of the service techs do a great job and service manager Brian Michelin is great!! Brian, no matter how busy, always takes time to listen to my concerns and has gone over and above to correct issues l've had! I drive 50 miles one way to have my car serviced at Szott and it is well worth my time and peace of mind! Joe D.