I love these guys!! Not only did they save me from a total vehicle nightmare (2 blown engines in 4 months in a car I financed from somewhere else almost a year ago) but they put me in a beautiful upgrade, which I never thought was going to happen! I went from a Kia soul to a low mileage landrover that was priced extremely well and loaded with features!
And to top it all off, they waited an hour and a half past close for me to get to them, not including the time it took to get through paperwork.
They handled everything with my bank and did as much as they could to make the process as easy for me as possible. I needed that. I was super stressed after blowing my new engine the day before.
I have 100% confidence in their integrity and intentions. This is not just some shady sales lot. These guys really take pride in what they do.
My first point of contact was a phone call with Jeff. He shoots it straight. I wouldn't have driven over 2 hours otherwise.
When I arrived, I met with walt Jr. He's a surprisingly pleasant young man that's extremely knowledgeable and attentive. Walt Sr. And his beau (I'm so sorry I don't remember your name) were there as well just to help :)
Tl;dr. These guys made my car buying experience the most pleasant, effortless and stress-free I've ever had. I kind of wish they were in the business of more than just cars because I would use them for as much as I could. Give this sweet family business all your money :)
by MtnPerson from Colorado
December 23, 2018
This is a super comfortable car. The driver’s seat adjusts every which way so you can be comfy. Plenty of leg room in the front and rear. Lots of cup holders too!
Purchased a new showroom Porsche Boxster for my wife’s Christmas present on 11/30/18. Of course she loves it.
the process was easy an congenial with Kim Smith , who is super knowledgeable about Porsche’s.
This makes our fourth Porsche and all of them are masterville to drive.
Thanks Kim an everyone at Porsche Southpoint!
All around competent performer
by OldDog from Salem,MA
January 22, 2019
Decent value for the money. Superb AWD. Good quality materials used in interior. Mileage in the 6cyl is so-so. But better performance makes it worth it. Quality issues with the high end head units, and a recall for gas gauge being off by 1/8th tank.
Went to Hendrick Subaru Southpoint, to test drive and ultimately purchase a Certified used Forester. The one we viewed online was sold when we arrived but, we had a 2nd car picked. We drove it and decided to purchase. Within less than 3 hrs. we were driving off in our "New to us" Certified Forester. With the help of Gaelan Fraboni, and Will Priest, we have a newer car with short and comfortable payments. The whole team at Hendrick Subaru is fast, efficient and professional.
Powerful and comfortable and stylish
by GennyK from Del Haven NJ,
December 29, 2018
Comfortable and smart interior, sporty handling. Looks good on the outside, plenty of space in trunk, seats fold down very easily. Good all round visibility
Very professional and courteous from start to finish.
Test drive of an outback
by Paul from Sandy
January 20, 2019
Great potential vehicle unless you have very tall people. The vehicle lacked leg room in the second seat if the driver seat is all the way back. The lane assist feature is great along with the four wheel drive system. I looked carefully at purchasing this car until we hit the leg room issue.
I got the ball rolling with 4 dealerships but Junior gave me a quick & fair quote over the phone while the others wanted me to do the leg work and get the best deal and then come back to them so they could beat it. Junior just gave me the best deal and it was done. Thanks!
Great car, good gas mileage and very comfortable.
by dixie95051 from Fox Island, WA
January 11, 2019
This car met all my needs, is stylish, comfortable and has great gas mileage. I love the car! It’s a great car if you have dog!
My whole family loves working with Timothy Germain in the sales department. He's very knowledgeable, friendly and fair. No pressures or stress! We also love the Fred Anderson service department!
by Karen Singleton from Lancaster, PA
January 20, 2019
I thought this vehicle was a great car for the value. It drives well, and has great "get up and go." It's a great family vehicle, and has plenty of cargo space for all of the gear hauling you do as a parent or active person!
Everyone was friendly and honest about the inventory, the process of buying my car was also quick and painless! I would recommend this seller to anyone looking for great customer service and nice used cars.
I Love my Dreamy Green Subaru!
by AgentK from Montague, MA
January 19, 2019
I've been a fan of Subarus for years and this model is the best I've had. I like how the large navigation screen, which I found annoying and not very practical in earlier models, was eliminated and replaced with a smaller screen that displays radio stations. And, this model has a digital clock that isn't in military time--such a relief! Overall, a few nice changes from years past. A beautiful color in pearly green too!
I would highly recommend Drew Velez. He was very honest, knowledgeable, and fair when searching for a new car. I was stuck between picking one of two cars and he took the time to find out what exactly I was looking for and helped me pick the best car, which worked out great.
Perfect for all weather climate
by Abi from Detroit, MI
December 28, 2018
Car met all my needs, all wheel drive, comfort, gas efficiency, safety and practicality. Nice modern features like reverse camera and blue tooth pairing. Love!
Bobby was awesome! He explained all the car features and made each step of the process run smoothly. He made sure I was happy with the price, financing and most importantly I love my new Legacy. Thank you!
by Marc A from Finksburg, Maryland
January 17, 2019
First time owner of a Subaru, but I had heard they were safe and reliable. Purchased a 2016 used Outback. I love everything about it, and I love the customer service by Subaru and the local dealership. Plus, one of the safest cars on the road. I love the driving experience.
Emmett was excellent. Was looking to get a family vehicle and he got us a real good deal Will be buying again from him and this delership
My fourth Subaru
by Jillo from Corry, PA
January 27, 2019
It met all my expectations! I absolutely love it! The ride is so comfortable for the driver and riders. The heated seats are perfect for this weather. I have nothing negative to say. I just wish I could have purchased a new one!
Best car buying experience in my life. The location is best in class and the salesmen was extremely knowledgable. The entire process is user friendly in the extreme. I will recommend to my network and I will absolutely return there for my next car purchase.
best car iv'e owned in years
by Td the car nut from New Port Richey Florida
January 25, 2019
This Vehicle has done everything iv'e asked of it and has never let me down.To me the styling is excellant and interior is greatAll the conveinaces this Veh. has far exceeds my wants and needs
Clean operation. quick response on my initial inquiry. Management put me front of sales rep in just a few minutes. Steve Smith did an outstanding job of reviewing the car and showing us any possible issues and we moved through the paperwork process quickly. Would recommend them to others with no issue.
I feel secure in my Outback.
by Katydid from Cape Cod, MA
January 3, 2019
This car is superb in snow. I have to drive to a hospital for work and need a reliable vehicle. I have found comfort, ease of driving, and security in this SUV. I highly recommend it.
I recently retired from the Military and told myself I wanted a luxury car, something I always admired and wanted. I made an appointment to test drive a Jaguar. Hilda was my sales agent and welcomed me with open arms. She was very professional and was willing to do whatever it took to get me in the car that I wanted. She never gave up on me and gave me my space when I needed it and when it was time to close the deal she was all in. I would 100% recommend Hilda to anyone who is looking for a luxury car. I appreciate her hard work and dedication.
Love this car!
by Pam from Georgetown MA
January 26, 2019
I bought this car because I was looking for a 4wd that could tow at least 3000 lbs if needed. I’ve owned this car for approx three years and I use it to drive to work and up to visit my friends in Maine. It is extremely reliable with loads of interior room for all transport needs. I highly recommend this auto.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Good all around car
by Powlimited from Tucson, Arizona
December 17, 2018
This is the ultimate utility car, lots of space.
Great gas mileage, nice cvt that's unnoticeable.
but poor power, not underpowered just not enough extra power if you need it.
This was the best car buying experience ever. The staff was friendly and very professional. The deals are unbelievable. I would recommend this dealership to anyone looking for great car's at the best price.
Have only owned vehicle for a few days
by MaryGMA from Ashford Wa
January 23, 2019
Very well accessorized. Really too many bells and whistles for my need.
Someone that is younger and more into cities and technology with cell phones will appreciate what this car has to offer. I personally will probably never use all of the gadgets.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
A big change from Acura
by Jj123 from West Springfield Ma
December 14, 2018
I like the roominess it allows which is why I bought it. It’s louder and rougher handling than my Acura but I guess what can you expect...gas mileage fair averaging 23-25. Sounds like a diesel truck until engine gets warmed up and Ailton acceleration. 2019 was more sound proof. Love the sound system and eyesight vision. 2019 Apple play is a downgrade from this sound system.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Outsoorsey and reliable!
by TheRedHead from Oregon
December 14, 2018
All the comforts of a luxury vehicle without the price. I love my eagle eye view, backup camera and powerful 3.6R engine. During the week I’ll be hauling kids to school and on the weekend we’ll be hitting the slopes. Can’t wait!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Basically a good vehicle with bothersome flaws
by Daktuh from Harrisville, NH
December 23, 2018
Mechanically sound, good fit and finish. Excellent fuel economy for an awd suv, excellent safety assist features (Eyesight)
Horrendous user interface for all infotainment - I have never sworn so much at a car - all electronic controls were counter intuitive. Some were just plain stupid such as when putting car in reverse, as rear view camera comes on there is no way to mute stereo which is set at same level/station as when the car was last turned off! Even the window controls operated the opposite way I have been accustomed (down position of switch feels like it should be up, etc.)
Another con, I found the seat cushions to be too short (inadequate length under thigh towards the knee) for long trips.
Very odd that a car that could have been so good, struck out in such basic, easily correctable ways. They should fire their electronics designer and borrow some seat ergonomics know-how from the Swedes or Germans - and they will have a very good car!
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