Excellent Dealer Sales and Finance Experience!
December 3, 2018
Purchased a 2018 Subaru Crosstrek Limited after months of research and dealer visits; I selected the 2018 Crosstrek Limited,, Lou Fusz Subaru - Creve Couer, and Chris Johnson in Sales -- and I was not disappointed. Expert, knowledgeable, "customer satisfaction" oriented. I worked with Chris for over 3 months as I 'down-selected' to a Subaru and the Crosstrek product; He truly went the extra mile with every face-to-face or electronic communication -- attentive and engaging without being too aggressive. Totally committed to recommending the right Subaru for your driving and family needs, Price negotiations were transparent, cordial, common sense and and reasonable -- no high pressure. , Travis Burch, Business Manager, was outstanding as well. Efficient and clearly expert at this financing 'tradecraft, he clearly communicated various financing and after-sale packages'--again, without undue pressure. Very professional. Finally, thanks to Kyle Wohlschlaeger for his technical acumen re: Subaru electronics. A very positive car-buying experience.