Used Subaru for Sale in Annapolis, MD

In my experience with Criswell Audi Pre-Owned, and their Sales Manager Alan Hannon and Salesperson Al Mayas, provides an overall ownership rather making the customer feel they are just selling cars. Alan and Al operated as a team to work through selecting the right pre-owned Audi within our requirements, desires, and budget. If my salesperson, Al Mayas, was not immediately available I was given Alan Hannon's direct number to discuss any questions I had prior to the sale. When it came time to finalize the sales transaction Al ensured it would go as quickly as possible upon my arrival at the dealership by having the car cleaned and prepped, the paperwork ready, and having arranged with Finance to get everything processed. Then, Al spent as much time as I wanted going over all functions of the car (including all menus in the MMI, setting up the cell phone and directory, and getting the Sat Radio activated). Al followed up the next day to check on things, had the dealership call again within the first week, and then called a few weeks later to ensure all was still going well. A month later I stopped in the dealership and Alan Hannon asked again how things are going, and did I need any additional "tutorials" on the car functions within the MMI; and actually wanted to check the menu settings to make sure it really was set-up the way I wanted it to be. I bought a 2013 A5 Quattro, but the level of customer service and desire to ensure I was having a true ownership experience is usually reserved at other dealerships I have experienced on newer, more expensive vehicles. So, this is why I'm happy and consider Criswell to be providing an overall ownership experience.

So smooth. Went from my 2006 forester knowing I wanted another Subaru. My favorite car I've ever owned. Sporty, stylish, and still with the reliability and superior traction I've come to expect from Subaru.

Quality of repair can't be determined since little time has elapsed since repair was done. However, past experience with Toy K. has been excellent so I assume such will continue.......(Donut was good too).

Great dependable cars...I have one with 265K on it and as soon as I have the radiator replaced I will give to the grandkids. Comment

Everyone here are consummate professionals, from Miguel's energy and drive, Anthony the manager's on point price guarantee and outreach, Marva's financial expertise & Corey's meticulous walk through of all the purchased car's various features - we simply couldn't have asked for more. This is how a car buying experience should be. Period. (And we would know as this purchase was our 13th vehicle, and our 7th Volvo purchase in the past 32 years. :-) This is the kind of dealership you want to return to and we may just do that with our kids as they look to getting their cars in the near future. We traveled well over 1.5 hours from Virginia due to the efforts of Miguel and Anthony since the outset. Anthony and team, do please keep up the great work, and Volvo America should be proud of Annapolis Volvo as a key standard bearer for quality service!

I drive for my job. Door pockets aren't large enough or square to be useful. Center console is a C minus! I'm 5'5., must reach way back to lift storage cover. VERY BAD. there are 2 useless recesses in the center console --too shallow to hold a cell phone or pen -- what are they for? cup holders set too far back. and PS: never open the door if it's been Snowing!!! it all lands in the driver's seat. Obviously not designed by an outdoor team!

GM I'm giving a good review for Leon Scott sales Rep. He has been awsome and has answered all of my questions and was so concerned about my well being of having a new or used car fir my family. Mr. Scott is very respectable and concerned about his clients. Thank u for hiring him. Carolyn Hancock.

It drives so smooth and the Interior is so sleek!! All my friends love my car! Big upgrade from the PT cruiser I used to have.

I was pleased that the salesman and the manager at Auto Market both treated us with respect, honesty, and a high level of service.

This car meet all my needs. All wheel drive is so important for us living in Midwest where lots of snow in winter. I am a new driver and AWD help me to drive more stablely. And it’s cheap in AWD cars

This was THE VERY BEST car buying experience I've ever had! My mother bought her vehicle here, and highly recommended this dealership.Great buying experience, low stress and easy to work with. George was especially helpful and professional.

Funnest car ive ever owned. Fits some kids and a girlfriend, but its better by yourself. I wouldn’t travel very far in it but overall it’s great.

I was very pleased to find a low mileage Volvo XC70 here, and the sale was very easy. We did not feel pressured at all and were very pleased with our purchase.

This is a great vehicle and we're so glad that we purchased one. We've had a couple of minor things go wrong that should not have such as the drivers side visor starting to squeak loudly. All said we are very happy with this car. On the down side there is now standard technology out there that is not available. Automatic wipers are missing and items like remote start and subaru's safety and security package are extra when Honda includes them both free. But my biggest issue is not the car it's that there is no convenient dealersl or service anywhere near me. The nearest service is 45 minutes away. The next car will have to be available locally.

The easiest and most stress free auto purchase I’ve had in 20 years. We were in and out in less than 2 hours. Price was upfront and very competitive. My sales rep was George. If you are on the market for used car with miles under 50K, go see George at Auto Market he is the best. Thank you.

Have owned 2 Volvos and the company lost it's spark. Subaru has that spot in my heart now. From the 5 star crash rating (except front passenger seat is 4 star) to great reliability records and good tech stuff I am thrilled.

I recently purchased a 2016 Ford Escape. George, the salesman was wonderful! He talked me through all of the features and helped me to use the Sync system. I am very happy with the service that I received. I would definitely recommend Auto Market to anyone looking for a used vehicle

This car is great even In the standard model. Fit my family great with a decent amount of room. It has enough truck space to fit all my work stuff and school stuff at the same time.

Probably the best vehicle purchasing experience I’ve ever had!! Honest, up front, and zero pressure. Smaller dealership with personable, top notch customer service. Ask for George he is the best.

I really enjoy almost everything about the car. It drives well, good features, good mileage for AWD. I wish the body was not so low to the ground ( easy to scrape on curbs etc ) but I want a sedan and it seems all sedans now are low like this one nowadays.

Great experience purchasing a car at Auto Market. They helped me find a car within my budget, provided me a fair price, and followed through with an easy paperwork process.

Just purchased my new car. Already i feel a huge difference in comfort and how well it controls. I look forward to the years to come with it

Unbeetable customer service. Service was very prompt and I was able to trade in my old vehicle, test drive my car, sign the papers and walk out of there with new car in a under 30 minutes.

Great crossover. A lots of room, lots of good features. Easy to drive, comfortable on long trips. Great visibility. Very quiet in the passenger compartment compared to other vehicles I have owned.

I don't normally do reviews but I really feel that this Hyundai dealership REALLY deserves public praise! The staff that I met with, consisting of Ike O. and Fernando A., were very pleasant and honest...they both really went above and beyond to help me when I was in need of a vehicle. This was VERY surprising because I was a walk-in and I was still shopping around at all the local Hyundai dealerships in the area to see who had great deals currently! Well, I can say without reservation that I am GRATEFUL that I walked in to this location and I got exactly what I liked after a test drive, a 2018 Hyundai Elantra, which by the way is a FANTASTIC vehicle! I'm just really hoping this will be useful to someone shopping around for a new vehicle, take care! -Adam

This car is roomy but still gets great gas mileage. It has the bells and whistles I wanted without being priced too high. Subaru is a reliable make that I will be able to count on for many years to come.

I came in an emergency with my vehicle, and Kenny listened to my car problem, and was able to get my car diagnosed and serviced. He was very understanding and took time to explain the problem and how it could be solved. He was great! I am very thankful for his great assistance. All of your Service Representatives are outstanding. I have dealt with all of them through the years. All of them are very courteous, professionals and very reliable. I like and trust Sports Chevrolet in Burtonsville, because of their great service. Thank you!

My 1st Forester is a 2009 turbocharged model which is still going strong with 110,000 miles. The newer Foresters offer safety and convenience features mine doesn't have so I decided to upgrade. The 2019 Forester no longer offers the turbocharged version so I opted for a certified pre-owned 2018 XT Touring which has a turbocharger. I love the vehicle but because the turbo is no longer available, the used turbo versions have become quite pricey. I am keeping the old one for hauling dogs, lawn equipment and towing my utility trailer. The new one will be just for people for now. The vehicle is just the right size. I am 6'4" and would appreciate a little more leg room and thigh support but the Forester is as comfortable as any other small SUV I checked. There is plenty of headroom. The turbo does require premium fuel and has a lower mileage rating. With the turbo and sports tuned suspension, it is a fun vehicle to drive and worth the money to me. In over 10 years, the older one left me stranded only once when a drive belt broke after 100,000 miles. Based on reviews, I expect the same reliability from the newer one.

I just purchased a 2018 VW Atlas. The experience from beginning to end was seamless from the spirited welcome when I walked through the showroom doors, to the sales rep (Henry), to final signing with Josh. Thanks for a great day, great service, and a great car! Kevin K

The only concern that I had was the fact my leg room may have been less then I had hoped for. Other then that it was an outstanding auto.

[SERVICE] We've been taking our 2002 Outback for maintenance to this dealership for the last seven years. Lejaun and the rest of the service team have always been great about what needs to be done and made sure issues were quickly resolved. We've enjoyed Lejaun's personal approach and clear desire to make sure we are always informed for every decision and in touch and taken care of from start to finish. [SALES] Recently our 2002 hit a major repair decision and we opted to just upgrade to a newer used car. Initially, we started looking at everything and everywhere else for our replacement car. (It's been a great and very reliable car for 15+ years!) After some time we just came right back to Heritage and found that they had just the car we were looking for in stock which wasn't published to all the major automotive trading sites. (We could have saved so much time had we just started with them.) When we walked back through the door Yong met us with the much appreciated low key, no pressure approach and worked with us at every step of the way. He was very helpful walking us through the car's features, pros/cons, sales options, and sales process. Even after we completed our purchase, Yong was pointing out key features and making sure we were ready to venture off in our new car. In our search, we've encountered our share of the "average" car salesmen and managers. Yong and the team at Heritage are the group above the rest who do their best to do their job and make sure the customer is respected and valued. We couldn't be happier with our new 2017 Outback and are glad and relieved to know we are going to be sustaining our dealership relationship with them for many years to come into the future. - MM

Great car, but battery died after 6 months and Bloomington Subaru didn't make it easy to get it replaced. This is a known issue with Foresters.

I would have NEVER thought to go to a "place like that" (non franchised car lot) I was accustomed to buying from large franchised car lots; nonetheless, I called my mechanic and was sure bring him with me to the lot because I was skeptical. I was pre-approved through my bank and through the bank app (auto navigator-capital one bank) you could speficially search for the make and model of the car you were interested in...Auto Leader had an Acura TL I was interested in. I called, asked them a few general questions, told them what time I was coming, and mentioned the car I wanted to see. As soon as I arrived there, the gentlemen I spoke with on the phone remembered me and had the car ready for me to test drive. My mechanic said the car was in emaculate shape, was under original warranty and I should buy it (it had 18 k original miles). After the test drive, we began to fill out my paperwork and within an hour I walked out with my car. They detailed and put gas in the car (gave me a lil more gas than they should have). I had an awesome experience. Even the finance guy was cool. I never felt so satisfied with a car purchase!

We are a sub fam. We were originally looking for an Outback and still will pick an Outback over anything, but we also really like the crosstek! It’s comfortable, reliable (AWD IS A MUST HAVE UP HERE IN THE NORTH EAST), mileage is also great, we only fill up once every two weeks for pleasure driving. Back seat is spacious if you don’t have any children in a car seat or if you have a slim car seat. We have a graco forever for our two year old and it does take a bit of space but nothing too bad. Just wish it had a bit more space in the trunk. But we only plan to have this car for a year until we get a ‘19 or ‘20 Outback for more roadtrips, so we are more than happy with this car where we are at in our lives right now.

So i was looking for a pre-owned VW Golf R, and i called around and when i called Heritage Preowned in Parkville i was greeted by Mr. Michael Lanci, and he said we dont have any but let me search come to find out they just recieved 1 in on trade it hadnt even been put in the system yet, i had to see this car! It had super low miles, Was kept very clean by previous owner, and the price was right! i mean comparable 2015/2016 Golf R???s with a few thousand more miles was even 2-3K more, they were at the bottom of the KBB and Truecar Value, they were awesome and had the Sales manager Mr. Woody Batts contact me immedietly and we spoke about the car, and literally within 3 days i was there for a test drive, and then the negotiations came, and they were very fair, i traded in a 09 Civic Si, which Carmax usually gives the best prices was quoted 4K with a check engine light on, they came back said we can give you 3,500 i said well if you can match this trade in value its a deal, within less than 5 minutes my demand was met, then to finalize the deal because i wanted the car (CPO) which is $1,400 they worked with me and got 33% off of that, and doing so the car had 4 brand new tires and brake pads put on, this car is beautiful i am so so happy and they were a pleasure to deal with i would not hesitate to send anyone their way, my dad even purchased his brand new Dodge Ram 2500 from them said great things as well! Mike and Woody are stand up guys and worked with me, and we made it happen and im extremly happy with my purchase, they are even getting me a free bottle of some Tornado Red touch up paint for a little chip from road hazards so i can make her looking new again, I highly highly reccomend you give them a call and they will make you feel at home! Look forward to dealing with you guys in the future well worth the drive! Brian

Perfect size for me. Great handling and super safety features. Would like to have the car starter on the key remote. Maybe on my next one.

It does everything and is super fun to drive. Very reliable and great in all weather. Spacious as well. Would buy over and over again.

Friendly service. Leah Fertig provided we GREAT customer service. It began with the first phone call. She explained the recall work; kept me updated on the status of repair; made recommendations of future services; and I left knowing my SUV was thoroughly reviewed. She is a great ambassador for your dealerships Service Department.

It is not comfort car, but I guarantee it is a performance car which is ready to be tuned up. If you like cars, you need to try this one as soon as possible.