Used Subaru for Sale in Columbus, OH

This have been the best experience I have had at a dealership. Brandon in use cars was the perfect salesperson. He genuine listen to what I wanted and got me in the car of my dreams. Even though I can be pushy, Brandon was super nice and easy to deal with. Everyone in the office was very friendly to me even when I showed up 45 minutes before closing on a Friday :). The whole process went quickly and I am enjoying my vehicle. I will tell everyone I know who is looking for a vehicle to come see Brandon and the staff at Nissan North.

To be honest, the car is great. It looks and feels great in and out. The seats are stylish and the dash is sleek and has a large touch screen (mines a Sport model). However, there are downsides. I love how cool the screen is, but not having buttons feels dangerous. I have to look down too much to hit the buttons since I can’t feel then like a regular radio/whatever. Secondly, whoever thought it was a good idea not to make he cup holders round is crazy. Half is curved, but then it’s straightens out to look like a short bullet shape. What this means is that no cup is secure and the drinks bounce around and when you learn about it it’s from spilling coffee all over in your brand new car cuz you went over train tracks. Third, the transmissions jerks sometimes when you let off the accelerator. When it downshifts you can feel the car since back as the transmission starts to stop the car when it should be saving energy by coasting. These I’m told are normal traits in the car. Lastly, the 28mpg city rating is false. I get 20 in the city driving like a grandpa. Apparently these things suck when the engine is could and my 2 miles commute sees the worst efficiency I can imagine for a brand new 4 cylinder with such a good rating. All in all though, I like it and it’s a sexy car.

I really appreciate the people & the work they do on my 13 year old van at Twins service department, it doesn't run like an older van. The let me know what's going on when I bring in for repairs, they tell me the truth about the repairs & give me options on the priorities of the repairs, they don't talk down to me, since I'm a female & answer any questions that I have & don't make me feel like a dumb female. The amount for repairs are competitive with other vehicle repair shops. Oh, they have a female service adviser who's pretty cool, the cashier, service manager are so down to earth. There is a family like atmosphere when ever I go there, which make me feel comfortable while waiting. I would recommend getting repairs done at Twins Buick.

This was a great experience, I flew in test drove the car, signed some paperwork and I was off. It was smooth. I set everything up prior to coming, they were very plesant on the phone and via emails. Heading down the road I noticed that the trunk was missing the Tire Repair Kit, (in replace of a spare tire). So i sent a picture of the missing pump to Jeff my salesman and they ordered one up for me and had it shipped to my house. It was great, the only issue they promptly fixed to cost to me.

The only concern that I had was the fact my leg room may have been less then I had hoped for. Other then that it was an outstanding auto.

I had bought my first Subaru from Chad 2 years ago and was very impressed with his knowledge of Subaru. He took his time to show me different models and explained their features. He was patient with me trying to decide what I wanted, i.e. features, color, model (I'm a widow and old😁). After I purchased my Subaru, Chad followed up with 2 or 3 calls to make sure everything was ok and if I had any concerns. 8 days ago I was in an accident and the safety features of my Subaru kept me from having serious injuries. So I called Chad again, explaining what had happened and needed to buy another car. Chad came in on his day off, plus it was his birthday, showed me the 2017 Subaru Outbacks, again taking the time to explain zll the features. At no time did I feel pressured to buy a vehicle. In my humble opinion Chad Sneed is very personable and knowledgeable about the Subaru. He takes his time to show and explain features of the Subaru. Would I buy another Subaru and ask for Chad, YES 😀.

This car meets and exceeds all of my needs. I looked an numerous wagon-like models, because my old car was . VW Passat wagon. I looked at the Outback and the Forester, and immediately chose the Forester because of the feeling of space (more head room, bigger windows, and the moon roof).

I am writing this letter to applaud for Damion Reed at service department. I am working for Ohio State, and I took our research truck to Bob Caldwell this morning. During the service, Damion showed his professionalism and friendly hospitality. More importantly, he initiated to fix the recall issues to remove safety concerns. I see integrity, honesty and honor from this man, and he will be an great asset to establish Bob Caldwell's reputation.

Just purchased my new car. Already i feel a huge difference in comfort and how well it controls. I look forward to the years to come with it

Are you SICK and TIRED of being harassed by PUSHY salespeople? Are you fed up with FALSE PROMISES and LACKLUSTER RESULTS? If you answered any of these questions with an emphatic 'YES!', then allow me to introduce you to Mister Joey Powell. This is a man who lives to serve. He already fought to protect you from bad guys. Now, he is fighting to protect you from bad buys. I mean, you can't even spell OVERJOYED without J-O-E-Y. Checkmate. I was recently tasked with ranking the three best days of my life. Here's what I came up with: 1) My wedding day; 2) The birth of my child; 3) Buying a car from Joey. Honestly, it would probably be #1 if I hadn't forgotten my lunch that day. Summary: We loved rolling away in our new CX-5. Mister Powell knows the rules, and so did I. A full commitment is what we were thinking of. You wouldn't get this kind of service from any other guy.

The best example of why I love this car: passing all the stuck in the snow giant four wheel drive trucks in the parking lot at work to easily park and leave as well. Bravo Subaru

NICK DOLDER (Body Shop Manager) is God sent!! I recently was in a car accident. The other driver was at fault. I dropped my vehicle off at the dealership, Nick ensured the rental vehicle would be at the shop to complete all the paperwork on site so I wouldn't have to make another trip. For 3 weeks, the insurance company gave us the run-around, trying to NOT approve all damages. Nick went to bat, and I did not have to get involved. He reached out to the insurance company MULTIPLE times weekly, and kept me updated on every step. I never once had to get involved because he did everything. After the THIRD WEEK, when the insurance company finally approved the claim, he contacted me and informed me when the work on my vehicle would be completed. The whole time my vehicle was being worked on, he constantly kept me updated. I can not sing Nick's praises enough. HOPEFULLY I will never have to go thru this process again, but should I have to, there's no question..............I will be going back to see Nick!! I would recommend this body shop over any other body shop in Columbus. Thanks again Nick!!!

It's a pretty little car. I got the white. It does have excellent outboard visibility which was important to me . The seats are comfortable and I wanted it for the safety ranking, the AWD and the visibility all of which are as promised. It is the smallest car I've had in 40 years but has room for what I need at my age. However it did not get better than 19 mpg city and highway and they had to put a new engine in it. Now it is averaging 24 and can get 32 on the hwy in favorable conditions. I like the heated sets on the lowest setting and am happy to have the back up camera although it is nearly useless after dark-very blurry. I think it accelerates fast enough. I am not happy to not have retained auxiliary power which I thought was standard on something at this price : $26,0000. It is a huge nuisance to have to turn the car back on to close the sunroof or roll a window up or down, The sound system is horribly overcomplicated. Too many unneeded warning indicators which are pretty tiny and take research to figure out.I like the driver info center. I'm getting older and would prefer a car with fewer rather than more features. I had to search hard to find one with a compass , which I still find useful and essential but it is placed-way up in a corner of the rearview mirror. Should be on the dash somewhere to be really useful. The salesforce and the mechanics are very responsive and the car is generally well made. They fixed the engine without complaint. So they get points for that. I just think it is complicated in ways that are not helpful.

I scheduled a 2 pm appointment for an oil change and tire rotation on my 2014 Honda Odyssey. Brought it in just before 2 pm and waited there for it to be done. Made myself a cup of tea and sat in the quiet room" to read a book I brought. At about 2:55 I was told my car was all done and I drove out at 3 pm. Was very pleased. I suggested to Chris that the furniture in the quiet room needed to be vacuumed and he described all the renovations going on at the dealership over the next few months - sounds like there will be new furniture when the building phase is done. I'll be back for my next service needs, whenever that is.

This car is the best I have had so far. It’s the newest car I have ever owned. It fits my needs and gets me to where I need to go.

I love Subarus they are great cars and so far I've had two of them. AWD, good gas mileage and good styling. They can get rid of the CVT transmissions or improve them but other than that great cars!

This was our first time ever buying a car at a dealership (altho we've visited quite a few) and oh my goodness what an incredible place to BE! You absolutely HAVE to at least visit this place! It's GORGEOUS! The cars are amazing and everyone there is 100% friendly, respectful and well-educated about ALL the vehicles you will find there. They know absolutely everything there is to know about the cars they sell and this is not an exaggeration. How many times have you gone to a car lot and asked normal everyday questions about the cars and no one has a clue what any of the answers are? It actually happened to us enough before we got to Germain that we thought ALL car salesmen were relatively clueless (lol it's true I'm sorry gees). Well not here! Everything at Germain is pristine and the cars are incredible. You will see cars here that you've never seen before . There are no words really; it was a wonderful experience in every way. We got a FABULOUS pre-owned Honda CR-V that is simply perfect! Traveled an hour and a half to get it. Mr Anderson met us and even had the CR-V parked right by the door ready and all warmed up inside :-) A great guy who helped us every step of the way -honest and very trust-worthy, a down to earth person. We will absolutely 100% return to this dealership! It honestly doesn't matter where you live --you've GOT to travel to this place and see the gorgeous cars they have. Hopefully Mr. Anderson will be there (you could ask for him!) but if not, all the other salespeople we met were super nice as well. A+++++

I like this vehicle except for the engine shutting off when stopped. it does have an override switch, but if I forget to set it the engine will automatically shut off. that's the only thing I don't like about this car.

We are in Columbus to visit family a few times per year from CT. We will get oil and filter done here as they are so nice, professional and friendly. Great bunch of hospitable people. Highly recommended. Good prices.

Great car, but battery died after 6 months and Bloomington Subaru didn't make it easy to get it replaced. This is a known issue with Foresters.

Just purchased a new Outback from Nate Burton. He listened and worked with his manager to make my purchase easy to do. The 2018 Subaru Outback is very impressive. Byers Airport has a beautiful facility.

When it comes to safety, reliability, value for the money, and best of all it's performance in the snow, Subaru is hands down the VERY BEST. I would challenge any other car brand to beat any of these qualities in a car . . . no matter what the price!!!

To start, I am Toyota loyalist. I have had a 2003 Corolla since 2006, and it' s been my first and only car. I found a deal on a 2016 Corolla at Byers via CarGurus, and I was excited to learn more. I immediately called the sales line, and was put through to sales representative Kyle Foos. Kyle proceeded to explain how the financing with my credit union would apply to this vehicle, all while not pressuring me to go with dealer financing instead. As the financing approval process was happening, Kyle was texting me to insure every step was being taken to get my CU app approved. We then set up a time to come in, and when we arrived to look at the car, the car was being washed, detailed and inspected. When it was ready, Kyle was very patient to take us on a test drive. The car was in great shape mechanically, and the interior, overall, was in decent shape. Upon our return to the dealership, we (my significant other and I) took a good look at the exterior. When we got to REALLY looking at it, the paint and body condition were a little worn for only two years of driving. However, that is part of why the deal was so great. Still liking the car overall, I asked to look at ALL other similar options. Kyle was SO understanding to my reasons for keeping my options open. That said, the other cars just didn't quite match up to that oh so "sporty" red like the first one. While looking at another option, I said "Yeah, the only real bummer is the paint on the first one, otherwise, I'm all for it." Kyle could tell that bothered us. He actually then started telling us that a paint/dent repair company is in typically on Thursdays to do touch ups and repair work. Seeing that this would be the right thing to do, Kyle took a suggestion to his sales manager, and came back with great news. They are doing my touch paint job for FREE. Truly a great customer service move- he wasn't pressuring me to "just take the car," and deal with something that made me unhappy, and he didn't want me to walk away from a great deal overall, not mention a sale too! I will certainly keep this experience in mind when I am car shopping in another 15+ years (I mean, it's a Toyota, haha)! Seriously, though, I will be a returning customer for my next car buying experience, and will recommend this dealer to anyone looking for great service AND a good deal, not one or the other. Word of advice before anyone wastes their time before Byers: DON'T GO TO RICART AUTOMOTIVE IN COLUMBUS OHIO. So happy that a bad experience there, led to a great one at Byers. Thanks, and happy driving!!!

My 1st Forester is a 2009 turbocharged model which is still going strong with 110,000 miles. The newer Foresters offer safety and convenience features mine doesn't have so I decided to upgrade. The 2019 Forester no longer offers the turbocharged version so I opted for a certified pre-owned 2018 XT Touring which has a turbocharger. I love the vehicle but because the turbo is no longer available, the used turbo versions have become quite pricey. I am keeping the old one for hauling dogs, lawn equipment and towing my utility trailer. The new one will be just for people for now. The vehicle is just the right size. I am 6'4" and would appreciate a little more leg room and thigh support but the Forester is as comfortable as any other small SUV I checked. There is plenty of headroom. The turbo does require premium fuel and has a lower mileage rating. With the turbo and sports tuned suspension, it is a fun vehicle to drive and worth the money to me. In over 10 years, the older one left me stranded only once when a drive belt broke after 100,000 miles. Based on reviews, I expect the same reliability from the newer one.

2015 Ford Edge Sel, the service is always good. I have had a lot of issues with my vehicle from the cooling fan to the throttle body. The staff is always helpful and extremely accommodating.

The rear automatic braking system kills my love for this car. If the eyesight thinks you're going to hit something (a wall, another car, etc), it sounds a brief warning, then slams on the brakes. You might just be backing into or out of a steep driveway though. It scares the daylights out of you if you're not expecting it. Literally, the brakes will lock up. There is no instant kill switch for it, and it takes a while to turn it off while holding your finger on the button. I can't back into my own driveway without this thing slamming on the brakes unless I hold up traffic while pushing and holding a button to clear. It resets every time you put the car into reverse. I hate this "feature" so badly. I wish I could permanently disable it.

Can not say enough good things about this dealership they went abouve and beyond my expectations will forever be a customer. Friendly staff also they are quick and efficient you won’t be disappointed.

It’s been a great car. I’ve had minimal problems with reliability. All of which have been fixed/addressed by Subaru without any further problems. With good all season or winter tires this car handles great in the snow. The car has more than enough power for the average drive, and I am getting about 32 mpg on average. The interior is nice and simple. The entertainment and navigation could be designed a little better. They are somewhat over complicated and it’s often easier to get out your phone for the navigation. The exterior design of this gen of Subaru wrx looks good but it could have been better. To me it looks more like a Toyota Corolla then a sports car. Overall the car has been a great daily driver.

For some reason used cars are hundreds of dollars cheaper in Ohio than MO. Even with a one-way plane ticket, I'd save money if the Kia Optima I had my eye on met expectations. Alex set up an Uber driver to take me from the airport to the dealership. Once there, I met Robb, the salesman. The shop is a small, older garage. Their parking lot is as cramped as it can be. I was wondering if I'd made a mistake. Still, the price was great so I test drove the Kia. It seemed fine, but I had set up a pre-purchase inspection prior to my trip. A tip - always do that regardless of where you buy. It was the best $100 I ever spent. The car had a few issues - the rear brakes needed to be replaced and various sensors were broken or pushed. The mechanic also suggested new tires. Not counting the tires, he said it was about $1500 worth of repairs, and not worth the money if I had to also get this done. Dejected, I took the car back to Auto Botique and explained things to Robb. He called the owner who immediately offered a discount, or to take the car to a mechanic they work with and fix everything! I had to get a hotel for the night, but the got the car done. They later even decided to add the new tires! No extra charge - they just wanted to make sure the car was right for me and in good shape! That is the going the extra mile, and then some! I drove the car over 400 miles home and it did great. It's been three weeks, and everything is good to go. The building isn't spiffy, but that probably helps keep the car costs down. The price was amazing (easily $1000 more in my home town) and they catered to me at every turn. I'd highly recommend!

This is a very good car and you cannot go wrong buying a subaru. They hold value of the car and are fun to drive. The cars are also comfortable and have very low maintenance.

I brought my 2001 Chevy Silverado 1500 LT Z71 in for service to replace oil pan gasket and rear differential gasket. The service was completed quickly with no issues. The service management team was good to work with to ensure I was billed for the quoted amount along with service coupon that I downloaded from Byers website. Thanks Byers Service again for your exceptional service. Thanks

I first owned a 2013 impreza. I totaled it at 103,500 miles and bought a 2018 impreza with 7800 miles. You would think after 5 years Subaru would get their bluetooth connectivity issues fixed. But obviously not. I'm playing music in my car get out of my car with it still running, get back in my car put it in reverse and my phone randomly disconnects and will not reconnect until I restart the car. And heaven forbid you take your seat belt off a split second before you put it in park because it will beep like crazy even after it's in park! So stupid! I feel like my 2013 impreza was a little quicker as well. My 2013 had all the recall/lawsuit problems so hopefully the 2018 is better build quality . Other then those small problems it's been a great car and I like it.