This was the best experience I've ever had purchasing a vehicle after almost 40 yrs. of driving. I was a die hard GM person since my mother retired from there but I wasn't happy with their latest move on layoffs so opted to look at the Mazda and Subaru recommended by my son. I had such a good time with their sales staff, I felt at home and they all treated me like I was special even talking about small stuff that we can all relate to. I recommend them Very Highly!
My fourth Subaru
by Jillo from Corry, PA
January 27, 2019
It met all my expectations! I absolutely love it! The ride is so comfortable for the driver and riders. The heated seats are perfect for this weather. I have nothing negative to say. I just wish I could have purchased a new one!
Atef Behery = best sales person ever! Thank you for helping me navigate the purchase of my first Subaru. I am now a proud Forester owner!
I love my Pearl.
by Laura from Tampa
January 26, 2019
I drove my Pearl across the country from California to Tampa Florida, with no issues! Dependable/reliable and durable. Pearl was love at first site and thanks to the folks at Capitol Subaru, California I was able to finance my Subaru, with not stellar credit they helped. Now my car is fully paid for and I love my Outback. I got my son to buy his own 2016 Subaru!
I wish I lived closer to this dealership. My electronic dealings with Chad Sneed have far exceeded my expectations! Super professional, non-pushy, knowledgeable and simply pleasant to deal with. I am not fond of dealerships in general due to negative past experiences, however, Chad unknowingly challenged me to rethink this perception. There really are still some good/great agents with integrity around! Thanks Chad for everything!
All around competent performer
by OldDog from Salem,MA
January 22, 2019
Decent value for the money. Superb AWD. Good quality materials used in interior. Mileage in the 6cyl is so-so. But better performance makes it worth it. Quality issues with the high end head units, and a recall for gas gauge being off by 1/8th tank.
Byers Dublin is always wonderful - everyone is so helpful but no one is pushy. The employees are professional and always ready to help. I always get the feeling that people are being honest with us and they never come across as sales robots - always as humans who are working with us to accomplish our car-buying goals. We have just purchased our second car from Atef Behery and Byers Dublin, and I intend to continue purchasing cars from Byers and from Atef as long as we are living in Columbus. I wholeheartedly recommend this dealership.
Reliable and practical mountain vehicle
by subarusnowboarder from Denver, CO
December 18, 2018
While it's not the most eye-catching or fun car on the road, it certainly is very practical and a great bang for the buck. Great in the snow, good on gas and very roomy inside.
This is the second car from this dealer in 13 years and third from the Byers family of dealers in 20 years. The sales process on this car was smooth and reasonably fast. I worked with them through the intetnet and the Costco Auto Program. Delivery hit a bit of a snag. We were assured that all paperwork would be ready for when returned with my wife who was on a very tight schedule. After waiting about 15-20 minutes, we were able to close very efficiently and quickly as initially promised.
super reliable and value for money
by cjacksparow from Salt lake city, UT
November 12, 2018
Great vehicle, spacious, safe and excellent handing even in poor weather conditions due to symmetric AWD. Got excellent gas mileage for an AWD (29 mpg HW)
The store is very nice as well the people that works there. The transaction is quick and make it ease. The store help me take care my car rental return. They offered me good snacks and good hot coffee to relieved me from a cold winter. The car I bought is very good very clean and looks like new. This is one of my satisfaying purchased I made in life and I definitely recommend this store.
Nice vehicle, we like it.
by Russell from Lexington, KY
December 19, 2018
Our 2017 Subaru Outback limited 2.5 has been a very practical and reliable vehicle for us. Extremely safe with eyesight safety suite. However, the interior needs to be a bit more luxurious. The engine, road and wind noise were basically unacceptable. I remedied that by extensive soundproofing on teh doors, floor and cargo area.
I loved our sales person at Gahanna Auto! Not pushy at all and really took time to listen to my wants and needs. I didn't feel rushed and made the car purchasing experience very easy as well as explaining paperwork and the car features so that I understood everything. Already told my coworkers, friend and family about the great experience and would refer them any time!
Great car for commuting and heading for adventure
by Marty from Seattle, WA
January 3, 2019
This is my adventure car. It is great in the rain and snow and for heading to the mountain trails. The ground clearance is great for the rough mountain roads. Love it.
Had a great experience with Tony Thacker. He responded to my inquiries very quickly and was very open and up front. The vehicle is great, and he made it all very easy. I appreciate the transparency and courtesy we were shown. I would make the two and a half hour trip again for another vehicle.bjd
Have only owned vehicle for a few days
by MaryGMA from Ashford Wa
January 23, 2019
Very well accessorized. Really too many bells and whistles for my need.
Someone that is younger and more into cities and technology with cell phones will appreciate what this car has to offer. I personally will probably never use all of the gadgets.
Would highly recommend Nelson as the 'go-to' salesperson.
Been waiting for this car
by MoonChild827 from Yakima, WA
December 3, 2018
I Love this car! I have looked for a Subaru Outback for almost 2 years and finally found the car I wanted! I have only had it a few days, but I am so happy with it already. I LOVE my heated seats, they come in handy in this cold weather. My visibility is awesome. I sit a bit higher than my last car and have no problem seeing clearly out of every window. The back-up camera comes in handy in those tight spots too! This vehicle handles like a dream! The AWD will come in handy when I am traveling for work also. I highly recommend a Subaru to anyone looking for a good, solid, reliable car.
as always, subaru does an outstanding job keeping my car in top running condition
by Karen Singleton from Lancaster, PA
January 20, 2019
I thought this vehicle was a great car for the value. It drives well, and has great "get up and go." It's a great family vehicle, and has plenty of cargo space for all of the gear hauling you do as a parent or active person!
Very easy scheduling process. Very nice customer lounge area. The entire staff has been pleasant very prompt every time I have been to the dealership. I would have no problem recommending Hatfield Subaru to any and all.
Basically a good vehicle with bothersome flaws
by Daktuh from Harrisville, NH
December 23, 2018
Mechanically sound, good fit and finish. Excellent fuel economy for an awd suv, excellent safety assist features (Eyesight)
Horrendous user interface for all infotainment - I have never sworn so much at a car - all electronic controls were counter intuitive. Some were just plain stupid such as when putting car in reverse, as rear view camera comes on there is no way to mute stereo which is set at same level/station as when the car was last turned off! Even the window controls operated the opposite way I have been accustomed (down position of switch feels like it should be up, etc.)
Another con, I found the seat cushions to be too short (inadequate length under thigh towards the knee) for long trips.
Very odd that a car that could have been so good, struck out in such basic, easily correctable ways. They should fire their electronics designer and borrow some seat ergonomics know-how from the Swedes or Germans - and they will have a very good car!
The folks at Hatfield were great on a warranty repair matter. The part took a while to get-not the dealer's issue-but they took care of me flawlessly throughout the process, including a loaner car for the day or so that it took to do the repair. I plan to do my 30k and 60k service with them and would highly recommend them to anyone !
Test drive of an outback
by Paul from Sandy
January 20, 2019
Great potential vehicle unless you have very tall people. The vehicle lacked leg room in the second seat if the driver seat is all the way back. The lane assist feature is great along with the four wheel drive system. I looked carefully at purchasing this car until we hit the leg room issue.
The guys there were so great! Kyle was our salesman. He was polite and friendly they entire time. So easy to talk to. My child loved him. Then signing the papers we had a gentleman print out papers for my kid to sign so he felt included. Seriously such great service. We left very happy.
Great car, good gas mileage and very comfortable.
by dixie95051 from Fox Island, WA
January 11, 2019
This car met all my needs, is stylish, comfortable and has great gas mileage. I love the car! It’s a great car if you have dog!
I couldn't have received a better sales rep than Logan. I have been in this business for a long time not to often do you run into someone like Logan Job will done brother I will send you customers. Thank you for the help.
by Marc A from Finksburg, Maryland
January 17, 2019
First time owner of a Subaru, but I had heard they were safe and reliable. Purchased a 2016 used Outback. I love everything about it, and I love the customer service by Subaru and the local dealership. Plus, one of the safest cars on the road. I love the driving experience.
Folks at heavy duty service are customer oriented, quite friendly and want to meet your needs. Have had RV chassis serviced here for over two years and have always been treated by the staff at heavy duty like they are glad to have the business. I drive 50 plus miles for service because of the folks here.
Great Touring Car!
by Jill S. from Carpinteria, CA
November 15, 2018
The Subaru Outback 3.6 Touring car is comfortable and has all the bells and whistles including back up cameras, hands free phone calling, great sound system, sun roof/moon roof, leather seats, climate control, keyless entry etc. I love this car and how powerful it is in going up hills.
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