I would like to express my sincere thanks to iur salesman Gerry Rue , and all the staff for all they did to make this the best experience we have had in a long time.We would and have told everyone who asks us .How outstanding everything was. KEEP UP THE GOOD WORK!
Dan Cahill made buying a new car very easy. We came in and test drove last week and went through my buying service at work. He honored the price and spent 45 minutes going over the features. Great Job!
My salesmen Dennis Hunt gave me such awesome service from the time I called the dealership to inquire about a vehicle to the time I walked out the dealership with my purchase. He was very patient, knowledgeable about the vehicles and very informative as to how the process would be handled. I left the dealership very pleased with my purchase and his service. I Would definitely recommend Dennis Hunt of Sheehy Infiniti if your in the market for a car.
BMW of Annapolis did not confuse their car dealership with a car museum. Arnita Wilson and Michael Fastman were great to work with and did their best to ensure the process of spending my hard earned money and getting something for it was easy.
Excellent customer service, attention to customer goals, and fast and efficient process of purchase! Smooth and enjoyable experience overall. This is second vehicle purchased from Subaru Annapolis and both experiences were excellent.
We purchased our first Subaru vehicle at this dealership and we are very satisfied in every aspect. We were very impressed with our Sales Representative and with all the Staff. They are all courteous, professional and highly accommodating. This Subura facility is very nice and are looking forward to having our new Outback vehicle serviced here in the future.
Ed Rucker is still a rock star! Perfect sales experience!
by Skipster17 from DealerRater.com
November 20, 2018
I've twice bought a new Subaru, 10 years apart, and each time Ed Rucker was a rock star! He found me exactly the right Subaru, at the right price with virtually no hassles. Friendly, responsive and with a minimum of time spent waiting on paperwork.
I went to Annapolis Subaru to buy one of their Subaru BRZ’s and I could not be happier with the car or with the buying experience. They greeted me like a friend and had regular conversations like we knew each other for months.
I had a great experience at Subaru Annapolis. Andre was a pleasure to work with. He listened to what I wanted and we were able to get to the total price I wanted. I appreciated having conversations in advance so that when I got to the dealer everything was pretty much taken care of except for the trade-in and test drive!
I have never felt more comfortable with a service department and dealer. At the beginning of November my 10 year old/200k mile Honda started have major issues. I was able to get the car in right away and get a rental so I was not stranded. The communication from Fitz to me was amazing. I felt extremely knowledgeable of what the problem was and what it was going to take to fix my Fit. After a couple of days myself and my husband decided we were just going to get him a new car. I had my eye on a used car however the dealer was able to do some digging and recommend a far better car within my budget. The buying process was so incredibly easy. We were in and out in an hour (which was good because I had my kid with me.) My husband and myself love our new car and could not be any more thankful for the technicians and dealer that worked with us.
After writing a review on 10/3. A week later I received a phone call from the other owner, he read my review and offered to reimburse full amount of the repair and also ordered the touch up paint that was promised to me during the purchase of the vehicle. Everything is settled.
I had an amazing shopping experience with these guys. Mustafa, the GM was very knowledgeable and helpful. Muhammad was a good salesman. They gave us a great deal and made the whole process seamless and easy! Highly recommended and already referred to family and friends who also got cars from them! Will definitely return here first when I'm ready to buy my next vehicle. I think I found my favorite dealer for life!
Repair work diesel emissions recall warranty works
by Moses from Upper Marlboro
November 7, 2018
Warranty recall they had me fill out unnecessary paperwork in order to get it done when I called VW emissions they said the dealership should know how to get it done Pohanka didn’t Fitzgerald did tremendous first impression Frank knows his stuff in and out in one day no hassles all my service work will be done there and my next VW purchase will be there
Great customer service. Brought my first Cadillac and glad I got it from here. Perfect! Love the car! I would recommend this dealership to any and everyone looking for a new car.
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