To make this as short and accurate as possible, I was in the car buying process for about 3 months. The very first time I went to Subaru of Gwinnett I went only for a test drive. Nelson, my salesperson acknowledge my intent and was very respectful of it. After several weeks, Nelson Never did once try to push me or rush me into deciding to buy a car. He allowed me to test drive another model I was interested in, and over the course of a few weeks, we worked together to find the perfect car. Once we determined what car was best, he did an outstanding job at finding the car and getting us a good deal on it. When it came time to purchase the car, the process was very painless and quick. Overall, an increible experience, I cannot recommend them enough
by austinsamb from Chester Springs, PA
November 30, 2018
Good small family car. Wasnt as stable as I thought it would be on highways next to big cars. Maybe because it is a small car and the wheelbase is small.
Oil change, tire rotation and balance and transmission inspection; excellent and fast service as usual! Thank you again Subaru of Gwinnett for another excellent service visit, and for the breakfast.
by Joe from Toronto, Ontario
November 11, 2018
Imprecise steering, especially bad at highway speeds, needs constant correction. Stiff, at times jarring ride around town. Awful entertainment system, radio and navigation cannot be turned off only turned down until car is restarted. Ready to cancel lease and walk away from $3000 down payment less than 2 months into lease.
Just like the first time in and out with ease no pressure they showed us what we wanted. We settled on a price then we drove it home.
Only seats two adults
by ergotic from Chicago IL
November 6, 2018
I would give this car a much higher rating but for one FATAL flaw--adults cannot fit in the back seat. the sides slope so far in where they meet the roof that no adult of any significant height can sit back there. my daughter is only 5'10" but her head hits the roof in back unless she tilts her head toward the middle. such a STUPID mistake. i wish i had test driven it with someone in the back seat. i would NOT have bought it. now it's only good for two adults in front and children in back.
Highly attentive team of specialists, very efficient. My wait time was very short, shown into a owners coffee/tea room whilst service was performed.. Also included a car wash.. would recommend!👍👍
Heater Fan Reliability
by Working Electrical Design Engineer from Wallingford Connecticut
December 11, 2018
I have had 2 heater Fans in this car. Getting ready for third one now. To make things worse the Dealer cannot seem to fix it. According to the Manual this is not a safety defect. I completely disagree. Cannot defrost windshield or drive in cold weather with defective fan. Also
wheel Covers do not protect brakes from excessive corrosion or wear. Causes premature brake rework due to excessive exposure to road salt used in New England. . DO NOT BUY THIS CAR (2014 OUTBACK.)
I requested a price on line. Mike Quigley responded very quickly and from there the process was quick, smooth and seamless.
Mike was excellent to work with and Lance Willhite, Finance Manager, was equally excellent to work with.
Our Dream Legacy
by Joe&Irene from Canutillo, TX
November 2, 2018
I use to own a 1994 Subaru Legacy but lost it in a car accident. The car was totaled but all passengers were in fact! Safety is priority in these vehicles . After 18 years I was able to buy another Legacy. They are beautifully made, safe, reliable, and stylish! What more can you ask for?!?
I have taken my Subarus to this here since I moved here in 2006. I am always treated as if I am the most important customer there. All of my questions or concerns are answered and if the answer is not readily available, they will find the answer and get back to me within a reasonable amount of time.
Suabru can't go wrong
by Jitendra from Monmouth Junction
January 12, 2019
Excellent car for safety and performance. A repeat buyer.
Subaru has added latest safety features like Blind Spot Monitor, RAB, Land Departure warning and Excelent Sound System.
I came in for a prepurchase inspection of abused Forester from another dealership. I felt I was treated as if I were buying the car from them! They were very polite & professional in all our dealings. What impressed me the most was how many of the sales and service people were very polite to the custodian cleaning in the lounge area. Several greeted her by "Mrs......" many places I've been to I have witnessed the custodial staff being invisible to the other staff!
Love my Outback!
by Otisco Marion from Marietta, NY
January 2, 2019
My Outback is very comfortable and convenient, and has all the bells and whistles I need. It is very reliable and goes through all kinds of weather. The drive is quiet and smooth, and my 2 golden retrievers fit in the back.
This SUV is a great vehicle for the money, and is extremely comfortable on long road trips. It has a smooth ride with ample power for around town use. I would have preferred an analog fuel gauge instead of the digital one.
6 months after purchasing my Outback, I was involved in a serious accident. It did it’s job protecting me and my 4 legged passenger. It is my tank, and I love the AWD. I work in rural Home Health care and I have yet to get stuck or stranded where others have been. I love the space of the hatchback as I travel for a living.
This car is more than I expected. It has a fun, smooth ride.has plenty of ports for my electronics, bluetooth, sirius accessibility. Gas mileage much better than my previous vehicle. I usually have buyers remorse,but not with this car. LOVE IT.
Mechanically sound, good fit and finish. Excellent fuel economy for an awd suv, excellent safety assist features (Eyesight)
Horrendous user interface for all infotainment - I have never sworn so much at a car - all electronic controls were counter intuitive. Some were just plain stupid such as when putting car in reverse, as rear view camera comes on there is no way to mute stereo which is set at same level/station as when the car was last turned off! Even the window controls operated the opposite way I have been accustomed (down position of switch feels like it should be up, etc.)
Another con, I found the seat cushions to be too short (inadequate length under thigh towards the knee) for long trips.
Very odd that a car that could have been so good, struck out in such basic, easily correctable ways. They should fire their electronics designer and borrow some seat ergonomics know-how from the Swedes or Germans - and they will have a very good car!
The 2018 Outback 4-cyl. Limited has been excellent so far. Power is adequate, the safety features work well, handling is good, and the ride is comfortable and quiet. The motor growls, unlike the smooth-humming Honda 4-cylinder motors I'm used to, but it's ok. It does take about six times as long as the Hondas to reach normal operating temperature, however.
Interior is pleasant. There are distracting reflections in the outside mirrors (especially on the driver's side) of silver trim around dashboard air vents, and the inside rear-view mirror is too low because of the "Eyesight" equipment, obstructing the driver's view to the right. Both of these problems appear to be easily remedied in future redesigns.
This car has more safety features than any car I have ever owned. It is comfortable, solid, and very roomy. The pickup is good but it could have a little more power. Interior is beautiful, however some pieces are plastic and one item has already broken , with only 3,000 miles and very light usage on our vehicle.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.