Everyone at this dealership was friendly and helpful, but especially Ari, who was patient and informative throughout the whole process. Jayce was also very kind, and I had a very positive experience here and left happy and with a new car!!
Where to start from. The beginning to the end it was overall the best car experience. I called Maaliki motors on the phone and ed listen to what I am looking for and made me feel comfortable over the phone very friendly and honest. When I came in we test drove the car and it was very nice . When it came down to pricing and the real deal Frank was very kind and know what he is doing. Showed me all the numbers and got me what I asked for and match what I have from my credit union. If I can leave 10 star I would. Honest ppl to deal with.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Their is no other company like this on the face of the planet. I'm dipping hard in 2016 Yukon. More than anything I appreciate the team there. They are great, funny and easy to deal with. All that crap channel 7 is saying are lies. I stand 100 with sharpest rides.!!!!!
Green Eyed Motors is AMAZING! First I drove of the lot with an Electric only car, drove it back and forth from Denver to Niwot each day and was just a little too stressed about getting stranded. I brought the car back and they were so flexible, got me into a hybrid. Did not charge me for the miles I had put on the old car and were very accommodating. Fast forward 6 months later and the car needs servicing via the extended warranty we purchased. The head of finance found me a tow, called me to let me know the car had gotten there. Told me that they will help me get a rental car tomorrow and will have my hybrid back in top shape soon. I am so so impressed! EVERYONE who is looking for a used car needs to come to Green Eyed Motors! I recommend them to all my friends. Truly a great experience!
Highly recommended - professional, efficient & fun
by George & Beth T. from Boulder
April 20, 2017
We went to Green Eyed Motors last week looking for something to replace our 2000 Honda Accord. Left a few hours later with a 2013 Prius. Fred did a superb job going over options with us and, once we had made up our minds, processing the sale. Ambez did a great job of explaining the various pieces of the warranties and finalizing the paperwork. It was a very pleasant experience from start to finish. Having the Baby/Laughing Goat Coffee on the premises is a nice touch....as is the locally produced art work on the walls. GEM proved that buying a new used car can be both easy & fun. Highly recommended.
Bought a used GMC Yukon from SAG and unfortunately have had to deal with the hassle of bringing the vehicle into the SAG service shop more times than I anticipated for a vehicle I have owned for only a little over a month. But Service Mgr Mike Ardolino has consistently provided me with outstanding customer service and repairs at very reasonable prices even after my 30 day dealership warranty ended. I can say I will always take my vehicles to Mike for any and all auto service needs in the future. Thanks Mike!
I had been looking for a Highlander for over a month and saw a nice one at Greenwood. I have talked to a number of sales people and by far Tom was the most down to earth. There was no pressure and he did what he said he would do. He helped me get a great rate for my loan and the experience was sooth and relatively easy. I would recommend buying from Greenwood Automotive.
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